Utah's Leading 5 Star Fireplace Experts!
More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don't take our word for it....See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!
Ogden Location
Based on 1927 reviews
Patricia Glenn
02:23 18 Jun 22
Jason is fantastic. He is knowledgeable about his work and goes out of his way to ensure that I understand everything being done to my unit. I enjoy his personality because he has one! Thanks again Jason.
Mike Colvin
14:13 12 Jun 22
We are very pleased with the effort and detail Comfort Solutions gave us on the installation of a new HVAC system. We were having a difficult time getting the upstairs and basement to the same temperature. Adam identified the problem. With assistance from his supervisor Clair, they figured out the solution but diverting a return vent and installing a new return vent. It works great now. Rory and Jason did a great job of installing the new system. They gave attention to detail and were meticulous in their work, and fun to be around too. Thanks ⭐⭐⭐⭐⭐
Loren Garner
03:33 10 Jun 22
Excellent customer service for installation of a new fireplace and retrofitting a fan to our existing fireplace. Sabian and Colton were professional, courteous, thorough, clean, and cheerful. Great experience!
Mary M.
22:33 09 Jun 22
Ben installed venting hot and cold air returns for my basement finishing. Ben is great. He is polite and professional. I would do business with Comfort Solutions again.
Jacqueline Lobsiger
20:22 09 Jun 22
Jason the service man was wonderful! I was extremely happy with his punctuality and service. I have been waiting to have my fireplace fixed for a long time. I had a terrible experience with Anytime plumbing recently, the experience and honesty were greatly appreciated. I did not feel talked into bogus service needs and i felt the price was ok. I did not feel like i was treated as a dumb blond woman and it restored a little trust. Thank you very much.
Parker R
15:13 05 Jun 22
MamaCta C
02:25 03 Jun 22
Derek was amazing! Our new AC unit wasn't working and he trouble-shot a solution with us to get it working over the phone, on his own time, within the hour. He was so informative and a genuinely kind person. We can't thank him enough for his amazing service! Thanks Derek!
Darla Flynn
20:39 02 Jun 22
Cindi Mansell
20:30 02 Jun 22
Zack and Coda installed my new gas fireplace. They were very professional, quick, and very knowledgeable.
Katie Cook
20:23 27 May 22
Comfort Solutions was able to Have their installer, Jeremy M., come and swap out my furnace and A/C Unit. He was very professional and thorough. He left the area cleaner than when he arrived and my house is cooling as we speak! thank you so much!! I would recommend them every day!
Dwight Rasmussen
18:16 25 May 22
We had the AC unit installed a few years ago and have had the annual furnace and AC tune up every year. We have been lucky to have Jason as the technician. He is awesome! Very knowledgeable and thorough. During this time of difficulty in hiring and keeping employees, I strongly suggest that he be rewarded for his excellent service so your company can maintain him as a part of your team.Thank you
Amy McClellan
17:05 11 May 22
Mike was so helpful and offered up best solutions. Had both fireplaces up and running and looking like new. No problems!
Angie Larkin
15:37 10 May 22
Ben with Comfort Solutions did an excellent job installing my new AC Compressor. He installed an extra wire to my thermostat and re-routed some tubing in my furnace room. He went the extra mile to make everything look good. He worked all day and even stayed later in the evening to finish the job and verify everything was working correctly!
Josie Bohling
16:01 05 May 22
Todd was very helpful. He took care of all the issues that I had and explained how my system works very clearly.
R Long
16:34 04 May 22
They called to reschedule us to an earlier day when someone else canceled. Todd explained what needed to be cleaned to get our gas fireplace working. It was working great when he finished.
Sarah Tarma
22:42 03 May 22
Comfort Solutions has made the process of adding a fireplace that I've always wanted to my living room very easy and smooth. From the sales man Jeff who came out to give me a free estimate. He also recommended contractors for the framing and fireplace sarounds that I could work with.To The guys who came out to install (Zack and Coda) did a great job! They were on time, Communicated well and completed the install quickly. They made sure to protect my home and made sure it was all clean and to my satisfaction.
Ann Eggleston
23:05 02 May 22
We are preparing my mother's home to be put on the market, Ben and Rory showed up on time, and worked hard all day, kept everything clean and picked up and disposed of all of their trash. I always use comfort solutions for every home I have every owned.
Mark Simmons
22:41 02 May 22
Susan Hymas
17:49 28 Apr 22
Todd West very professional very very knowledgeable and took the time to explain to me everything he was doing. He is definitely an asset to comfort solutions
Matt Augustine
17:21 28 Apr 22
Ben did a great job with our A/C system installation! He was professional and made sure it was working properly.
Jen B
17:00 25 Apr 22
Todd was great! He came out to diagnose a gas fireplace that wouldn't light. Other service companies had turned me down to even look at it due to the age. Todd was thorough and checked all components both inside and out. He was able to identify the issue and get it working. His service also including cleaning and polishing so it looks brand new!
Pat Russell
21:39 20 Apr 22
Zack and Coda, two young men from Comfort Solutions, installed a beautiful new fireplace insert last week. Zack and Coda were prompt, friendly, knowledgeable and efficient. I would highly recommend Comfort Solutions and these two personable installers to anyone seeking a fireplace conversion. I LOVE my new fireplace. Just wish I had upgraded my wood-burning fireplace sooner.
fred aiello
21:42 14 Apr 22
Sabien and Colton did an excellent job installing our gas stove. They were highly professional. They protected our property. They made sure everything was completed to perfection. I would give them 5 stars.
Jim Harris
18:56 08 Apr 22
Very responsive and professional workers. Diagnosed the problem and repaired it quickly. We would definitely use them again.
Brad Shelley
00:15 07 Apr 22
Ben and Kaden installed a new furnace for me. From the beginning they explained what they were going to do. They put drop cloths down as well. In the end they explained how the new thermostat works. They went above and beyond and replaced the pvc drain line as well as one other thing. I was told they might come by the end of the week. On Monday they weren't sure when they could come. That afternoon they said they could come the next day. I had them come on Wednesday. They were pretty responsive in scheduling.
Gary Waxman
00:12 06 Apr 22
David was awesome. Was particularly detailed in service he provided. Cleaned up and very friendly.
Chris Ellis
21:13 01 Apr 22
Jason did a wonderful job. Got here early and was very efficient.
mindy ashton
17:02 31 Mar 22
Todd was early, which was awesome for me cause I had a busy day, very professional, polite, and informative! So glad to have my fire place working! Thanks for the help!
Ginger Bower
15:34 31 Mar 22
Todd came out and was kind, clean and got the job done. Thank you Todd.
V. Blaine Cutler
17:12 30 Mar 22
Jason did a great job on our fireplace. Thank you.
Beth Bowman
20:05 29 Mar 22
Fireplace repair by Dave was great!!!
TRACY COLEMAN
17:49 29 Mar 22
bj koca
17:33 29 Mar 22
Todd was on time, very polite and professional.He covered his shoes, put down a drop cloth to keep my floor clean and explained all his actions.Will definitely use them n the future as needed!
Steven Vigil
22:36 28 Mar 22
Gas fireplace maintenance and repair
Elaine Stephens
21:19 24 Mar 22
Todd diagnosed the issue within minutes and returned with the replacement part later that day to take care of it. Great service throughout!
Dennis Fuchs
20:40 22 Mar 22
Myrle Tanner
22:33 17 Mar 22
Jason cleaned my fireplace and got it in top shape. I hadn't used it for over a year. Now it looks great and operates perfectly. He was on time, obviously knew what he was doing, explained the options to me before I chose what service to have provided, and cleaned up everything when he was finished. He showed me how to turn on and off the pilot flame so I can do that if I choose. I am very pleased with Jason's service.
Steve L
17:41 15 Mar 22
Jen W
16:01 15 Mar 22
Shane was great at helping us get the gas fireplace in our new home repaired. He was communicative, friendly, and professional and will we be using Comfort Solutions again for our fireplace servicing and repair needs.
Jeff Mikell
15:44 12 Mar 22
David was great, walked us through troubleshooting and resolving our furnace issues within an hour!
Jeff Pinegar
02:10 12 Mar 22
Ben and Nathan did an outstanding job. They worked all day into the evening to do the work. They were courteous, kept the house clean, and were very helpful in setting us up on the app to show us how to work the new units.
Mary Joseph
03:01 11 Mar 22
djwoz
01:21 11 Mar 22
Janet Clarke
17:40 04 Mar 22
Traci McGregor
17:34 04 Mar 22
Mike came to help with my furnace bright and early. He arrived in the time I was scheduled. Got straight to it. Went through all options and was helpful on giving me maintenance advice and tips for me to keep my furnace in top shape. Thanks Mike !
MARTHA WAMBOLDT
02:49 04 Mar 22
My fireplace needed cleaning and a new thermostat. Todd explained everything and was quick and efficient and kept everything clean. Definitely would use again.
Dave Capalbo
18:51 02 Mar 22
Zack, Cota and Ryan installed a Napoleon GDS28 gas stove in my basement and they went over and above to make it work.Don't hesitate to have them do a job for you. Mine turned out great.
TMack
17:41 02 Mar 22
Mike did an amazing job repairing and updating our fireplace. He was very professional and thorough. He also gave tips on how to maintain my new fireplace and how to properly use it. I would highly recommend Comfort Solutions and especially Mike. Great service.
Lindsey Day
21:56 01 Mar 22
Sabian & Dakota just installed a gas fireplace insert and we couldn't be more pleased - with the professionalism, efficiency and final look of the product. Thank you!
Daniel Combs
20:04 01 Mar 22
B. Williamson
17:05 27 Feb 22
jennifer kimball
05:21 25 Feb 22
They came and fixed/thoroughly cleaned our gas fireplace. Works beautifully now - burns clean and safe.
Jon Lewis
22:59 24 Feb 22
Scott Murray
19:05 24 Feb 22
Karla Church
17:43 24 Feb 22
Jason was on time, very professional and informative and everything works great!
craig choffel
18:32 23 Feb 22
BEN AND KEVIN were here on time and worked all day to get the job done.
Brian Bowers
01:56 23 Feb 22
Derek was excellent! He was on-time, explained every detail to me, and I am overall extremely impressed! 10/10 recommend this company and asking for Derek!
Jerry Hanson
22:22 22 Feb 22
Excellent Service Provided by your Technician David Stone. He Performed a Basic Fireplace Tune Up. He was very Professional, Answered all my questions & Performed this Service with Great Perfection & Cleanliness going out of his way to Please Me. Would Highly Recommend David Stone Who might need this Service. Thank U.
James Peterson
19:22 22 Feb 22
Todd was very helpful. Diagnosed the problem and tuned up the fireplace.
Bill simpson
15:32 22 Feb 22
Lee Sim
00:16 22 Feb 22
Derek did a great job - very professional - good catch on one small problem and good explanation on the issue.
Jeremy Boulton
20:02 21 Feb 22
We had our fireplace tuned up, Todd was excellent and very professional, showed me what he was doing and was very friendly! We'll always call Comfort Solutions to help us out and highly recommend them!
Jose Aguirre
18:00 21 Feb 22
Great customer service and very helpful. David was very informative and professional. Answered all of my questions and gave me several tips on keeping my humidifier running efficiently.
Mindy McKinley
01:12 20 Feb 22
Shane did a great job cleaning my fireplaces. They look new. He was knowledgeable, professional, and friendly. I highly recommend anyone wanting to clean their gas fireplaces to use them.
Jason Whitney
21:00 18 Feb 22
I have an annual maintenance plan for furnace and air conditioning and the service has been great. They were able to get me scheduled quickly when I called for the annual furnace checkup, and the technician Derek was knowledgeable and friendly. Highly recommend!
Michael Jenson
22:36 17 Feb 22
Mike went above and beyond in his thoroughness, attention to detail, and care. Got my broken fireplace glass fixed, fireplace cleaned and touched up, and everything in order. Very pleased
Taylor Christenson
00:23 17 Feb 22
We had a complete fireplace service done by Shane and he did an amazing job. It had not been serviced by the previous homeowner in a very long time and he made it look like new.
Amy Bendixen
21:45 16 Feb 22
Wonderful service, we had David come take a look at our fireplace that was being glitchy. He was very knowledgable and friendly and provided service and information for our fireplace to make sure it was safe to use. I would recommend this company to anyone needing services!
Carol Medina
20:36 16 Feb 22
Shane was professional and solved the problem, I was having issues with the pilot staying on he ended up cleaning spider webs out with a wire tool which solved the issue, I would suggest the company more accurately prices this service but Shane was great!
Suzanne Newey
18:29 16 Feb 22
Our gas fireplace was not working correctly. Shane, of Comfort Solutions, arrived on time and worked with great expertise and attention to detail. We now have a clean, beautiful fire that ignites well and stays lit. I would definitely recommend him.
Vincent Bellock
23:35 15 Feb 22
Alan Grover
21:15 15 Feb 22
Shane did a great job. Thanks!
Kathleen Lockwood
20:08 15 Feb 22
I had a steam humidifier installed.Mike who gave me the estimate was very professional and on time. I liked how he did not park in my driveway. Chis the installer call me also when in route to my house. Right away both technicians put on booties over their shoes. They used a drop cloth. They were super professional and curtesy. My grown son was working from home and they let us know when power to the breakers would be turned off. They were cognizant of noise. They did a great cleanup. I also appreciate Chris’s patience in showing me how to work the system. Five stars for sure!!
Ashley Nielsen
21:50 14 Feb 22
Rick Allen
19:39 14 Feb 22
Shane came and replaced the valve assembly on my fireplace. Cleaned fireplace and glass. Painted inside fire box. Everything was cleaned up afterwards. Excellent and friendly service call!!
JP Gallagher
19:29 14 Feb 22
We moved into a house with 2 gas fireplaces and I wanted them looked at to be sure all was OK. One was working perfectly, but the other had a low flame. Ray was great in helping me understand how the units work and how to perform basic maintenance in the future. Ray used a spare part in his truck to fix the flame issue on the one unit and even called coworkers for suggestions. Great experience with Comfort Solutions.
David Hsu
00:57 12 Feb 22
Ryoichi Yamamoto
16:45 11 Feb 22
Ian, technician of the Comfort Solution, did a great job for us this morning. Thanks
Tim Coles
20:05 10 Feb 22
Dave did a great job and was very professional
Jim Jennings
20:01 09 Feb 22
Jason did a great job cleaning our enclosed fireplace. It has never looked this well. We love it.
Devin Burns
17:47 08 Feb 22
Great service from Daniel.
mprivet1
16:57 05 Feb 22
Mayoskey performed the install on our new furnace and AC unit. Excellent experience: drop clothes to protect flooring, clean install, and took the time to review features and thermostat controls prior to leaving.
Ronette Mecham
16:06 04 Feb 22
Jason came to fix our 28 year old fireplace yesterday. He was on time and did a great job explaining things. When he was done, the fireplace looked and worked great. He left things clean and made sure we had all the information we need to keep it working for many years to come. We are pleased!
Tamara Burke
23:00 03 Feb 22
My gas fireplace stopped working,and I was devastated!! Called Comfort Solutions, they took great care of me. Sent me a PHENOMENAL technician named Ray( OMG request him) Not only did he fix the problem,but..he cleaned,spray painted the rust,and made a suggestion to use glass not logs to update. IT LOOKS AMAZING!!! Use this company and request Ray.PS,he is also just a lovely,friendly ,happy person!!!
Beth Liedy
18:01 03 Feb 22
Derek Boer was great! He was very professional and friendly.
J. Z. Miller
18:01 02 Feb 22
Doug Ensign
21:14 01 Feb 22
Our fireplace was not igniting, so Shane came out to do a diagnosis. He found the sensor was malfunctioning and replaced it. He also did a full tune up. He completed the work very quickly. We love Comfort Solutions! Highly recommended!
Susan Robinson
16:23 01 Feb 22
Larry Ostler
01:05 01 Feb 22
Shane was absolutely wonderful, he came in the house very prepared and new exactly what was wrong with in minutes. He fixed are gas fireplace and installed a blower. Shane is so very nice, he explains everything to you. He is wonderful and comfort solutions is a great honest company and very much worth the wait to get them out to us. Thank you all very much.
Jan Hunter
19:07 31 Jan 22
Very professional. Detailed findings and suggestions. David did an excellent job
Hilary Connelly
22:18 29 Jan 22
So happy to finally find an HVAC repair technician who is honest and knows what they’re doing! I’d highly recommend David - he did a great job finding the issue to my leaking HVAC system and even fixed someone else’s work who had put in the wrong voltage of Ignitor!
Glen Payne
17:48 29 Jan 22
David was efficient and through explaning the system diagnoses and he thought our problem was. ( dirty filter that I had cleaned before he came.)Thank you Glen.
Kathy Engelbert-Fenton
17:18 28 Jan 22
They replaced our older system. The needs evaluation was very thorough. The installation was timely and well done. Everything went smoothly. Highly recommend using them.
Evan Prisk
00:54 28 Jan 22
David was extremely thorough and helpful. He took our entire fireplace apart cleaned the glass, realigned the logs and decor and overall did an amazing job when it wasn't working correctly. Great experience and David was a great tech who explained everything about our fireplace.
Sarah Delight
19:22 27 Jan 22
Todd from Comfort solutions has been to my house three times now. He has done a great job and I am very happy with my experience with Comfort solutions. I will recommend Todd and Comfort solutions to anyone who needs repairs or cleaning.
Kay Black
18:43 27 Jan 22
Jason did a fantastic job cleaning our gas fireplace and getting in back in great running order, all with a smile in less than an hour. I was so impressed I will be using Comfort Solutions in the future for a furnace tune-up.
Max McQuiston
23:19 26 Jan 22
Shane did a great job explaining what we needed done and what the costs were ahead of time. He was very friendly and did a fantastic job fixing our fireplace switch and cleaning the fireplace. It looked brand new again! I highly recommend both Shane and Comfort Solutions!
Jill Anderson
21:01 26 Jan 22
Todd was a efficient, courteous and professional. Will use him again.
Dillon Casados
20:38 26 Jan 22
Mike showed up on time, was professional, and great to work with.
jed whitlock
00:52 26 Jan 22
Zach and kota were very professional. Love my new fireplace!
Monica Wilkinson
19:45 25 Jan 22
Shane came and fixed my fireplace and was fantastic. He even took them time to make sure I understood what I was doing so I wouldn't be confused after he was gone. Thanks for going above and beyond!
Guy Adams
22:16 21 Jan 22
Sabian and Dakota were terrific today installing our new gas log, and running a new gas line. I rate them both at 5 stars, in all of the areas noted. Pre-Walk Thru (5 stars), Home Protection (5 stars), Cleanliness (5 stars), Timely Install/Service 9 (5 stars), Final Walk Thru (5 stars). It was a great and professional experience.
Dennis Hansen
05:19 20 Jan 22
Juan and Nathan did a great job and worked quickly.
Kim O'Dell
20:30 18 Jan 22
Juan and Nathan were very professional and there workmanship was great should be proud of having them on your team. I have used your company for repairs on old furnace and fireplace mike done a great job.
Dan Hathaway
16:41 17 Jan 22
The tech explained to me what was going on clearly, and gave options on replacement of my furnace and set me up with a quote.
jaime morales
20:36 16 Jan 22
Chris Powell
17:46 14 Jan 22
Danial Andreasen
22:22 10 Jan 22
David did an excellent job on getting my heater going
Andrea Ryser
04:12 10 Jan 22
I had a great experience with Comfort Solutions. Howard saved me. I have a Trane furnace that was installed two years ago that has had an ongoing problem that two other HVAC companies have not been able to fix with multiple visits. Our furnace would just randomly stop working and the house would be cold for hours and then would randomly start blowing heat again. This would happen day after day. It was throwing the same error code every time, but still no one could figure out what was causing it. It was very stressful for me because of how new the furnace was and no apparent solution. One of the companies that had come out told me we needed to upgrade our gas meter to fix the problem. That didn't make sense to me because it would stop working in the middle of the night sometimes when no gas appliances would be in use except the furnace and potentially a fireplace. What an expensive road to go down for a solution. Howard really worked hard to investigate and figure out the problem. It took two visits, but Howard was able to figure out the gas valve needed to be replaced. I have had consistent heat and no error codes since Howard replaced the gas valve. I am so grateful. In the past I have avoided big HVAC companies because you often have to wait longer for them to come (which was true in this case) and I worry that they overcharge because of their overhead. I finally ended up calling Comfort Solutions because they are Trane certified techs, as listed on Trane's website. I thought their pricing was fair. I will definitely use Comfort Solutions next time I have an HVAC issue and to replace our basement furnace when it's time. THANK YOU Comfort Solutions!
Zebadiah Nava
21:00 09 Jan 22
Comfort Solutions installed a Gas Stove to replace my old DAQ wood stove. Tyler and Sabian installed the new Jotul which we love. They were punctual. professional, and my girlfriend appreciated how frequently they vacuumed up the soot from the old flue and stove.
JOANNE ANDERSON
01:21 08 Jan 22
Miguel Juarez
03:47 07 Jan 22
gary tomshack
19:25 04 Jan 22
Mike arrived early was professional and found the problem and got my heating system going again.Well Done.
J C
22:42 03 Jan 22
David, was on time, courteous and very professional. We discussed many options and he took his time to explain what was going on with my furnace.
Greg Rynders
16:24 28 Dec 21
Kenneth Wille
23:05 27 Dec 21
Colby was outstanding. He arrived when he said he would. He quickly diagnosed the problem and made the repair. I was very satisfied with Colby as a technician. I use Comfort solutions for all my ac, HVAC and fireplace issues. I continue to find them very skilled, professional and priced competitively.
Debbie haycock
22:43 23 Dec 21
Installed a new gas insert. SABIAN, Both Dakota's and Tyler were great. EXPLAIN everything, answered my questions and clean up. Thank you Guys from Slc rock.
Karen Deemer
15:45 23 Dec 21
Service man was on time, polite, found problem and repaired quickly, and gave me information on getting regular service on the system. I would recommend this company to any one needing repairs and maintenance from an honest business.
Georgia Goodwin
09:09 18 Dec 21
Ben and Kaden were GREAT!! Thank you so much, can't wait until July when I can take advantage of this new central air system. What an upgrade from the swamp cooler!Also, Ben, my sales rep was fantastic as well.10 of 10 well recommend.Gave 5 stars for the work, honestly scheduling was hard to get ahold of and didn't really return calls, they'd get a 3. But Ben took over and handled it.
Tom Wagner
04:51 18 Dec 21
Colby did a great job diagnosing our problem, laying out the options, and fixing the problem. Friendly guy.
Lynda Folkman
04:24 16 Dec 21
Love their Chicken fried Chicken.
Mike Chambers
21:41 15 Dec 21
Jason was both knowledgeable and friendly. He assessed our problem quickly, got the blower for us first thing the following day, and installed it in just minutes. He took time out to talk about his training as well as lay out for us all our payment options in clear terms. It was a pleasure to meet him and do business with him.
rkymtnhi name
13:15 15 Dec 21
Dave was excellent. Was able to show me how to fix the furnace over the phone. Excellent service. 10 out of 10! Will use again. Thanks a bunch!
Peter Stevenson
21:15 03 Dec 21
Heidi Hadley
20:55 03 Dec 21
Discovered problem with our gas fireplace and ordered replacement parts.
esther nelson
22:21 02 Dec 21
Ian was phenomenal! He was knowledgeable and went above and beyond to make sure my family wasn’t going cold this winter. Will definitely be using Comfort Solutions again!
Angi Green
22:15 01 Dec 21
J. Braun
16:13 01 Dec 21
Went to the SLC home show and talked with many companies. Ben Carr was honest and more interested in what I wanted than just making a slick sale. He came out to the house and we determined the best equipment for my budget and requirements.The installers arrived at the appointed time and laid out covers to protect my floors and carpets. They communicated what they were about to do and what I could expect. They worked so quickly and quietly that I barely knew they were there. The new furnace was up and running that evening so there was no gap in our comfort. The A/C was completed the next day.When they were finished the installer walked me through the operation to make sure I understood the new system. He patiently answered my questions and showed me how to adjust the new humidifier.The next day Ben returned and we walked through the installation and operation. Again, no rush or pressure to get it over with.Highly recommended by a very satisfied customer!!
Kay Vogelsang
04:15 30 Nov 21
Thanks to Ben B for the install of my new furnace - very knowledgable, helpful, and professional in responding to questions and concerns.
Meagan Thunell
16:53 25 Nov 21
We just had a Napoleon Vector 50 fireplace installed. From the initial request for a bid to the final walkthrough after installation, Comfort Solutions went above and beyond. Our initial contact was with Joe, and he came and looked at our unfinished basement and spent a good amount of time talking through our options with us. Then as we prepared the framing for the install, I had questions and reached out to Joe. He was responsive, helpful, and took time to explain and make sure we were properly prepared for install. The scheduling of installation was easy; I received confirmation and reminders via text. That was an awesome extra.Our fireplace was installed by Zack and Dakota. They were great. Friendly, personable, professional, and able to answer every question we had--and we had a lot. Zack was able to show us pictures of finished walls to answer our questions about proper venting. He gave us his opinion on several things and obviously knew what he was talking about. Now, our basement is still unfinished, but the fireplace is fully functional. Zack even took the time to walk us through how to work it and all of the features of the remote control. I couldn't be more pleased with the entire experience!
Jerika Stewart
17:22 22 Nov 21
David was very thorough and professional. Great experience!
Cynthia Buchanan
20:16 19 Nov 21
Bless his heart..he removed a dead bird and squirrel from the intact pipe! Nasty!
Byrd On Fire
01:09 19 Nov 21
We were very happy with our fireplace install
Carolyn Feinstein
02:11 18 Nov 21
Jason did a great job cleaning and servicing our gas fireplace. He was thorough and knowledgeable. We’re very happy with the results.
Sally Woodward
00:24 18 Nov 21
Shane was prompt, efficient, explained what he was testing and why, explained the solution and all in terms that I understood. He stayed to give the solution a good test to make sure everything was working as it should.
Devon NuDelman
19:42 12 Nov 21
Ian Sloan, Ben Bills, and Ben Carr did a fantastic job with pricing and installing my Aprilaire Steam Humidifer. Professional work and good people!
Mike Waggoner
20:37 11 Nov 21
David did an amazing job! Walked through the process and detailed what was causing the problem. Very professional and excellent work. Highly recommend!
Wendy Parks
02:32 11 Nov 21
I highly recommend Comfort Solutions on many levels. Joseph G, my Comfort Advisor was very knowledgeable with respect to the fireplace I wanted installed in my basement. He was friendly yet very professional and efficient and responded quickly to any questions I had. The installation crew, Tyler and Dakota, was also extremely good… prompt, courteous and efficient. They were very careful to protect flooring and furniture in the work area and went out of their way to solve the several issues that came along during the installation. They made sure all my questions were answered before they left and left the area clean and tidy. Thanks for a job well done!
Sarah Boll
21:20 05 Nov 21
Sarah Meacham
18:14 04 Nov 21
Juan and Mervyn were very professional. That went out of their way to install the humidifier the way I wanted without an extra pump. They communicated well and showed up when they said.
Glenda Orellana
19:21 02 Nov 21
David is knowledgeable of his work. He made my furnace work again. He also cleaned up the wires that were causing the problem in the furnace. I’m happy to have a warm house again.
Sandy Location
Based on 797 reviews
Kim D.
01:43 16 Jun 22
We couldn't be happier with our fireplace experience. From our advisor Jeff, to our installers Sabian and Colton, everything has gone smoothly, and we love our fireplace. Jeff has been very responsive to any concerns we have had and Sabian and Colton were very professional, conscientious, knowledgeable and courteous during the installation. I would highly recommend.
Heidi McEuen
14:43 04 May 22
Good experience from start to finish. Aaron was helpful in discussing fireplace options and the desired look we wanted. Zack and Coda did an excellent job installing the gas line and two fireplace units. They worked hard and finished the job earlier then expected. Blowers were on backorder so they will be back to install those later. We are pleased with the service and value provided.
Briana Sawyer
20:17 03 May 22
The salesman - Jeff, who came help me choose which fireplace was right for me was patient and knowledgable! Sabian, Kota, Zack and Tyler came to do our gas fireplace install, they did a great job and even though it got to be late on a Friday evening, they stuck around until the job was done. They were kind, courteous, cleaned up after themselves and showed me how to work my new fireplace before they left. Overall a great experience with this company!
Emma Drennan
13:00 03 May 22
We are so happy with our gas fireplace that Paul installed last week! Paul was very friendly and took the time to explain to me how everything worked, where the shut off valve was, and how to clean the glass. Our family room in the basement is warm and cozy now! Aaron, who helped us choose the right fireplace, was also very helpful and knowledgeable. Highly recommend Comfort Solutions.
alane frymckenna
02:07 26 Apr 22
We love our new gas fireplace. Tyler and Colton did an excellent job with the installation! Professional and courteous. Answered all our questions. And they were immaculate with their work and clean-up. We are very satisfied.
Chris Brunstetter
01:05 23 Apr 22
Zack and Cody did. a fantastic job installing our fireplace. They were prompt, polite, and very thorough. A+ work.
Anjanette Buck
01:11 21 Apr 22
We bought both our fireplaces from Comfort Solutions and wouldn't go anywhere else. Highly recommend. We got other bids but nobody gave us the level of confidence that they did. We just put one in our basement this month. Zack & Coda installed and were thorough in the install and post-install information.
Greg Humphreys
14:57 12 Apr 22
Sabian and Cotton were friendly, and very efficient. They were knowledgable and professional in all they did. During the new fireplace and gas line installation, they told us what they were going to do, what the process would be like, and then worked very quickly to make it all happen. Would definitely call these guys back for additional projects.
Randy Conklin
22:09 05 Apr 22
Zack and Coda installed my fireplace and it looks AMAZING! They kept me informed throughout the process and I am very happy with my purchase.
Steven Martinson
21:17 29 Mar 22
Purchased an Elevation 42.Sabina and Dakota were very professional and friendly. They were very thorough with what they were doing. They covered the flooring with drop cloths and they were very clean. When they were finished they went through the whole procedure of showing how the remote and the fireplace works.I would recommend Comfort Solutions for any job.Thank you for the great friendly service. 👍
Marlin Lane
13:12 25 Mar 22
Zack and Coda did a clean and efficient job. Our fireplace looks great. Thanks for the excellent service
Pam Achter
01:23 25 Mar 22
I had a new furnace installed today by Ben & Nathan they were extremely helpful with making sure I new how to work the new more complicated tstat. They made sure everything worked correctly and cleaned up so as you wouldn’t know any work was done. I found this company to be very helpful and professional starting with sales rep, instal mgr. and the installers. Would recommend them to anyone who needs good service and fair pricing
Merrillyn Taylor
19:25 15 Mar 22
We just had gas fireplace installed by Sabian and Dakota.they did such a great job. they also explained everything about the new insert and its care. Thumbs up to these two guys.
Mary M.
21:17 02 Mar 22
Dakota and Sabian were wonderful to work with as the in-home installers of a gas fireplace. They explained things patiently and answered my questions. They were polite, cheerful, and professional. I would definitely recommend using Comfort Solutions for fireplace and HVAC needs.
Ted Ohr
15:53 16 Feb 22
Awesome job. Our salesman Jeff was very attentive, even coming to the house after the installation to make an adjustment. The installers, Sabian and Dakota, did a great job. Went out of their way to keep the house clean and went over and above, touching up the paint around our fireplace.
Shane Davis
15:08 12 Feb 22
Ben Carr was awesome in taking care of our issues and expediting our installation since we were without heat in the midst of winter. Chris and Nathan showed up to perform the installation and were amazing with the care (shoe covers), cleanliness (cleaned my a/c coils while installing the heater), & timeliness (full heater replace installation in half a day). Top notch service on all fronts!
John Barrett
22:18 31 Jan 22
Sabian, Kota, and Colton were AWSOME!!! Clean, helpful, professional and adorable! Love our gas fireplace! Its beautiful! You guys will always be first when we are searching out all the comforts of home! Thanks gang! Tracy Barrett
Mindi Hymas
02:30 28 Jan 22
We bought a new fireplace from Comfort Solutions to replace an old dual fuel fireplace insert. Jeff and Ryan were the installers and did a great job removing the old unit and installing the new unit. We didn’t realize our chimney flashing was bent and funneling water down our chimney, causing water damage. Jeff spent extra time repairing the chimney flashing before proceeding with the new unit install. They were both professional, courteous and did a great job!
Maureen Newman
20:48 24 Jan 22
Great job by Sabian & Coda. They were friendly, helpful and professional. They explained everything clearly and did an amazing job. We love our new gas log! Thanks.
Guy Adams
22:54 21 Jan 22
From our initial visit to the install team, our dealing with Comfort Solutions was amazing. They were up front, fair, and honest. It is obvious they want happy customers and providing us personal attention delivered. I can't recommend them high enough. Our new gas log looks terrific. The installers - Sabina and Dakota put a bow on the package with great service, safety, and each step.
Rodney Hardy
23:51 15 Jan 22
Jeff and Ryan are very good at installing fireplaces. They worked hard and did a great job with what they had to work with. Would recommend them for all of your fireplace installs.
Erik Sandstrom
23:55 10 Jan 22
Jeff and Ryan were fantastic! They did a great job, were very professional and considerate. They answered all by questions and were great to visit with. We love our new fireplace.
Thomas Schmid
17:57 07 Jan 22
Jeff and Ryan were amazing. Two fireplaces, cleaned and working great 👍
Lisa Downing
21:20 06 Jan 22
They are really busy so expect wait times but Jeff and Ryan did a fantastic job!
Mr King
16:15 06 Jan 22
Awesome crew of guys, they were able to get my old Alpine fireplace back up and running in about an hour. they were very professional,
Shauna Rensch
17:42 04 Jan 22
Jeff and Ryan came out to help me re-sync my remote and spent extra time answering all my questions. I really appreciate the time and energy they put into helping me. Everything works great again!
Shannon Spencer
22:27 03 Jan 22
Jeff and Coda did a great job keeping me informed and teaching me how to use our beautiful new insert.
Ross Wilson
21:13 30 Dec 21
Tyler and his Assistant were very professional and very informative of what I could look forward to with my fireplace also very neat and professional job!!
josh wyatt
16:38 30 Dec 21
We had a fireplace installed by the comfort solution team and it was GREAT! Professional, thorough, and friendly. I would highly recommend Zack, Tony and Ryan from Comfort Solutions.
Anthony Middleton
19:37 24 Dec 21
Just had a faulty furnace replaced by Ben Carr. He did a great job, with excellent professionality.
Kirk Carey
15:03 24 Dec 21
Aaron was great to work with deciding which fire place to go with and Paul did a great job on the install and explaining how to use it!
Randy Williams
21:40 23 Dec 21
Please read the full story.Here is the final chapterThey did came back and made it right with me. The technician did a fantastic job on cleaning my furnace and I was really impressed with the receptionist and the supervisor with Comfort Solutions. I would recommend Comfort Solutions to anyone, because if it is not done right they will make it right. They are a 5 star company in my book.I was extremely disappointed with this company. I paid to have my furnace cleaned and tuned up for the winter and here are the after photos. He never mentioned that my blades on my furnace needs to be cleaned and now I am being told two weeks later that it will cost me another $250. We had our air vents cleaned after the furnace tune up and that technician check the furnace and said that it does not look like anyone cleaned it and we need to get those blades cleaned to protect the life of the furnace. I would never recommend this company to anyone; I did not even get a feather dusting.Here's an update on my furnace situation - They are going too make it right with me. They are coming back this Friday to clean it. They reach out to me and wanted to make it right. I have nothing against this company and what company can control all their employees. Right now I will give them 3 stars and when they are finished maybe a 4 or 5 stars.
Paul Haussler
04:17 22 Dec 21
We hired Comfort Solutions to install a whole home humidifier. Jordi came to install it and he did an excellent job. I feel that they are reasonably priced and everything seems to be working perfectly. I would recommend them.
Matthew Clark
22:40 21 Dec 21
Jefff & Ryan did a great job.
Tresa Jeppsen
22:36 20 Dec 21
Jeff and Ryan were great to work with. I really appreciated the call they made to let me know they were on their way. Very clean and protected all my flooring and cleaned up well. I highly recommend this company.
Kelly Crestani
18:41 18 Dec 21
Jeff and Sabian came out and we’re fantastic on a Saturday morning met me there on time and loving the fireplace
Ben Richardson
14:34 18 Dec 21
Bryant Anderson
23:19 15 Dec 21
Jeff and Ryan did a fantastic job for us. Very helpful and clear in the directions they gave on how to operate. You guys are great!
Brewdog
01:04 15 Dec 21
Jeff and Ryan were very nice as well as very professional.They did a really good job and showed concern about details to meet our needs and expectationsThey didn’t make a mess.I would highly recommend this team toAny potential customers interested in getting a high quality installation.
Julie McDermott
21:57 14 Dec 21
Jeff and Ryan were great. Things didn’t go without a hitch while removing the old unit and they immediately put their problem solving skills into action to take care of it. Adjustments were made after installation until we were completely satisfied with the installation of our new unit, and a thorough customer training took place. It looks AND feels fantastic!
Nicole Winters
15:47 10 Dec 21
Jeff and Dakota did an amazing job installing out gas stove! We definitely recommend Comfort Solutions.
Kendall Heaps
23:10 07 Dec 21
I really appreciated the professional way in which I was treated and the manner in which my installation was handled by the installers; Zack & Sabiah.Pre-Walk Thru: ***** yesHome Protection: ***** Carpet and flooring all covered w/clothCleanliness: ***** Cleaned up after themselvesTimely Install/Service: ***** A lot faster than I expectedFinal Walk Thru: ***** Went over everything and didn't leave until Ifelt comfortable on how to operate the technology
barbara gardner
23:53 06 Dec 21
Tyler and Sabina catered to all my requests and professionally installed our new stove. It’s rare to find such good customer service. Bravo to them.
David Cap
21:39 05 Dec 21
Jeff did an excellent work installing our new fireplace. He called 15 minutes prior to arrival, was right on time, and finished the job in just couple hours. Very professional, courteous, and highly recommended.
Darin Juncker
18:58 30 Nov 21
Jeff & Tony are very thorough and I appreciate their help! Jeff helped let me know how everything works, and took the time to answer my questions.Fireplace looks beautiful!!!
Larae Allen
16:14 30 Nov 21
Jeff and Tony came this morning to repair our Jotul stove. They were polite and responsive and repaired it in good time. They were very efficient and replaced the fan and adjusted the flame. They also located a smalll gas leak. Good work!
Wendell Stoddart
21:05 24 Nov 21
We had a fireplace installation done today by Jeff and Tony. They did an excellent job and were clean, organized, efficent and treated us with respect.they instructed us on the use of the fireplace and we could not have ask for better service. Truly a great experience.Wendell and Joan Stoddart
Mari Mark
16:00 24 Nov 21
Jeff and Tony were awesome for our install. They showed up right when they said they would. They were kind, courteous and very professional. They did a great job protecting our house and cleaned up any mess before they left. Jeff did a great job explaining the use of the fireplace to us. We are excited to spend the winter with our new fireplace. Thanks Jeff and Tony for the great job you did!! Highly recommend having them install your fireplace!
Shon Colarusso
01:21 23 Nov 21
Jeff and Tony were excellent! Jeff took the time to walk me through the controls/remote of our new Napoleon fireplace. And, they did a great job cleaning and touching up the unit before leaving.
David Kahane
05:06 20 Nov 21
Zach & Tony with courteous attentive, explained all the features of the fireplace gas insert and were excellent and getting the job done in a fast efficient high-quality manner.Did not want to forget Arron Brentel, sales person & Katie in scheduling the appointment.Thank you all.
Grant Bustillos
01:09 19 Nov 21
Chris and Ed were great! Ty
Will White
22:56 17 Nov 21
Jeff,Tony,Dakota and Tyler were heat today installing Two fireplaces for me and my family. I have to say they were the most professional and Friendly guys to have install my equipment. I would highly recommend them and Comfort Solutions for any of your heating and air needs
Bruce Leavitt
18:33 17 Nov 21
Jeff and Tony were excellent! They called in advance, showed up on time, and were very courteous during the installation. They used show covers, drop cloths, and were very careful when transporting tools and the fireplace insert into my home. I would highly recommend Jeff and Tony for the installation of your next fireplace insert.
Carla Johnson
21:24 12 Nov 21
Zack & Sabian arrived on time; had everything needed with them to complete the job. Very pleasant even when they ran into a few issues. Cleaned up after themselves while doing the job and did another once over before they left. Took all the time we needed to understand and work the remote so we don't have to call our grandkids. The whole transaction with Comfort Solutions was great. Would definitely recommend them to anyone needing this service. Thank you again,
Mike Ferlin
17:41 12 Nov 21
Jeff was a pleasure to work with. He showed up on time, wore shoe coverings and brought a drop cloth to put all the pieces on while he worked on the fireplace. He also went above and beyond offering to touch up the paint to make it look brand new as well as clean the glass. He also went through a thorough walk through on the operation and care of the fireplace. Thank you Jeff.
Steve Jorgensen
19:35 10 Nov 21
Jeff and Tony did a great job installing our new fireplace!
Lynell Sargent
01:31 10 Nov 21
Jeff and Tony were very professional, respectful, kind and communicated well! I would highly recommend them both!
Jim Schmidt
01:02 04 Nov 21
Zach and Sabian showed up right on time. These 2 guys were a real pleasure to have in my house. Very respectful, professional and extremely organized. They both did a great job and totally cleaned up when they were done. great job!!!!
Sean Young
17:38 03 Nov 21
The Initial install with Paul went smoothly. Unfortunately after having the roof replaced, the roofers removed the chimney! Jeff and Tony returned to re-Install a chimney cap. They were able to find the original chimney and did a fantastic job.
Scottie Shull
21:11 02 Nov 21
Jeff and Tony were so professional and kind at the install of our new Napolean Vector LV 50 fireplace.They took care to protect my home and my new floors by placing down floor coverings.I cannot say enough about their professionalism and friendliness.My husband and I had looked at fireplaces at another very well known company here in Utah and the treatment that we received in their showroom was rudeness and less than professional. We were shocked by their behavior.We then found Comfort Solutions in Sandy and we have never second guessed that decision.We are so happy to have worked with such a reputable company from the initial phone call to the showroom visit and to the install.No pressure sells, kindness in helping the customer understand their options and experienced professionals for installation.Excellent service from start to finish.
kim brown
23:02 01 Nov 21
The fireplace was installed quickly and looks great. The installers jeff and tony were great.
steve wuthrich
19:42 25 Oct 21
Comfort Solutions has been great to work with. Installers were fast and on point! Zack, Sabian, Dakota, and Tony were all very helpful!
Lesele Rose
20:25 20 Oct 21
Taylor came to fix a very complicated problem and spent the time needed to make sure that everything was fixed and working. He was absolutely Incredible and definitely knows his stuff. I very much appreciate the excellent customer service and technical knowledge that Comfort Solutions, and Taylor have provided us. We will Definitely be calling them again!
Matthew Butler
21:18 18 Oct 21
Ben was great as an advisor walking us through what furnace best made sense for out house. He did not try and upsell us without purpose. Chris came on time and completed the work professionally. He answered all of the questions I had.
Rich&Elizabeth Allen
23:11 13 Oct 21
Helpful staff in store and in our home. They were courteous and helpful every step of the way. The fireplace is beautiful and adds a cozy warmth to our home. Jeff and Tony were awesome.
Cindy Firestone
21:52 12 Oct 21
We so appreciate the excellent work Jeff, Tony and Dakota did today installing our Napoleon gas fireplace insert. We will enjoy using it for many years to come. Thanks to Comfort Solutions for having such a great installation team and product.
Nykelle Pollastro
21:41 11 Oct 21
Jeff did a great job on my fireplace. He was very thorough in the walkthrough and made sure I understood everything!
Connie Tregeagle
17:28 10 Oct 21
Ben (Comfort Advisor) took the time to discuss options and made suggestions. I appreciated his advice and was able to contact him if I had additional questions. He checked on the installation of the furnace and inspected the furnace after the job was completed. He took the time to care about me as a customer. I appreciate Ben's efforts.Chris (Service Professional) arrived on time. He found a way to improve the air intake to our new furnace. This meant addition work and effort for Chris. Throughout the day, Chris worked hard and focused on the job. The work was completed within a day. The furnace room was left clean. Now we have a warm house just in time for the bad weather. Thanks! Chris
Annette Hanni
14:40 08 Oct 21
Jeff, Dakota, and Tony were great from start to finish. They expertly extricated a huge wood burner from my basement despite several tricky turns and doors. The clean up was great as well as the instruction on the new stove. It looks just right in my space. Thanks guys.
Darin Van Leeuwen
17:13 04 Oct 21
Zack and Sabian did an exceptional install of my fireplace. They were professional, knowledgeable and extremely clean. Thanks again.
David Vendt
21:56 01 Oct 21
Zack and Sabian did an excellent job installing our fireplace! From the beginning of the process until the end, they were very professional and competent. They had to solve several issues along the way because our old fireplace had to come out. We are very pleased with their service.
Chip Parker
22:37 27 Sep 21
Zach, Kota, and Sabian crushed it today! They installed my brand new Napoleon fireplace. It only took about a week after purchase. Now, we’re ready to finish framing!
Robert Jennings
17:42 24 Sep 21
Jeff and Tony came to replace our new gas fireplace and dispose of the old one. They were friendly, courteous, and did a great job. They were on time and showed us everything on the new remote. Good Experience!
JC Camp
21:49 22 Sep 21
Jeff & Kota, Tony were just excellent ! They were very kind, personable clean, efficient & knowledgeable. They did a wonderful job on the Jotul Stove installation. The dogs & I loved having them around
Nicole Cragun
16:57 21 Sep 21
Jeff and Tony were great, I highly recommend using Comfort Solutions!
Richard Reading
20:37 20 Sep 21
Jeff and Tony were on time and great to work with. They explained what they were going to do and asked if I had any questions or concerns. The work was done quickly and efficiently and I am happy with the final result. Jeff was good to walk me though the remote for the fireplace and answer any other questions I had before one last check with every part of the installation. They were careful to keep our house clean as they worked and cleaned up thoroughly before they left. The whole experience from my initial in-home visit with TJ to the installation with Jeff and Tony was a stress-free, pleasant experience.
Mary Gully
21:27 13 Sep 21
Jeff and tony got to my place timely. They were professional. They did a great job.
Adnan Becic
17:41 07 Sep 21
Jeff and Dakota were great, super rapid install and answered all my questions.
Eric and Christine Armentrout
02:10 31 Aug 21
Definitely deserving of my highest recommendation. The sales team is responsive, came to my house for a consultation the day after I called them. The installation team does more than most other fireplace shops... instead of making you find your own contractor to do the framing, gas piping, wiring, and old fireplace removal, this team does it all! Their skill and care in doing the job were awesome. Jeff, Kota, and Sabian were top-notch in their craftsmanship; efficient, tidy, and gave us a great walk-through of the new fireplace.
Michael Stapley
01:10 25 Aug 21
Jeff and Steve arrived promptly at the scheduled time. They were very efficient in the installation and they carefully explained the operation of the fireplace. They were also pleasant and fun to talk to.Jeff and Tony came today August 24th to instal a linear fireplace. I was totally impressed with how professional they were. Jeff answered every question I had and helped us understand how to safely install a large screen TV and audio system above and around the fireplace. This included several unique questions related to our sound system. They he explained the safety features of the fireplace and made us feel very comfortable with our purchase.
Jonny Evans
20:37 23 Aug 21
Jeff and Tony installed a new fireplace and couldn't be more happy! Very professional and took pride in their work. Highly recommended
Brent Call
16:50 18 Aug 21
Comfort Solutions were very good to work with. They were able to get our fireplace installed quickly with no issues. They were always very professional when calling on the phone. Jeff and Tony the installers were very good to work with and accommodated last minute change request on what level to place the fireplace. The fireplace looks great, thanks.
Richard Parsons
01:45 18 Aug 21
Excellent analysis of our home and needs,Great installation, with mats down on floor, using the back door. Showed up as scheduled and friendly service. I was very confident in the expertise of Aaron, Chris and Ian.
Andy Hermanson
18:29 16 Aug 21
The team Jake, Tyler, and Caleb were phenomenal in their execution of selling and installing my fireplace gas logs. Jake did a great job of informing me of the product and recommending a solution that fit my needs. Tyler and Caleb did an amazing job of installing the gas lines and the product in a clean, professional way with fantastic attention to detail. I highly recommend Comfort Solutions for any gas fireplace purchase or installation.
Dan Jones
19:27 13 Aug 21
From sales to installation everything was great! Jeff and Tony were professional and did an awesome job!
Jordan Hansen
20:10 11 Aug 21
Clean and helpful. Jeff finished up our job very fast and well. I will say we had quite the delay on a few items for our gas fireplace. Took about 3 months to get the job completed. We had some confusion about what we ordered when it came to the remote for our fireplace. We wanted the upgraded version of the remote but the gentlemen in the showroom put the order in wrong and we got the standard remote intiailly. We also had some trouble with scheduling due to them being short handed for the final visit to finish things up but they made it right. Giving the 5 star review because they did make good on everything they said they would. Just took a little longer than usual, I suspect because of COVID-19 fall back in manufacturing.
Bradley Christensen
20:19 04 Aug 21
Comfort Solutions was able to get me scheduled quickly for my AC issues. Jason came out and was so awesome. Explaining things as he was diagnosing them. He had found my issue and fixed it quickly. My AC is ice cold now thanks to them! I’ll be sure to recommend Comfort Solutions to friends and family in the future.
Genevieve Hayward
18:54 03 Aug 21
Jeff & Tony did a great job. Thanks!
Nicole F
19:27 23 Jul 21
Jeff, Tony & Dakota were great. They were on time and really pleasant to work with. There was some balance issues with our floor that he worked through great. Really appreciated how he kept us informed through out the process on what he was doing. They worked really hard to make sure it was even and looked great for us.
Richard Davies
22:20 19 Jul 21
Zack Sabin did an outstanding job installing our new fireplace. This was a replacement and installation requirements for the new unit had not been satisfied. Issues were discussed, solutions proposed, and problem areas corrected. Our newly installed carpet was maticiously protected during the whole install process. Even with the extra work that had been needed, installation was done quickly. Operating with the remote was explained and demonstrated. Zack was cordial and very pleasant to have in our house. Again, great job.
Scott Olsen
14:29 19 Jul 21
The fire place install by Paul was great
Chris Quirante
21:50 16 Jul 21
Huge fans of Comfort Solutions! We love their product in our homes. This is the 3rd fireplace that I am having installed in my homes. A-Aron B is the guy to call and get a bid. Installers, JEFF and TONY, can't thank you guys enough. They were very professional. They did a very clean install. And they want to make sure the customer is always taken care off. Really appreciate good help and the service they stand by. Highly recommended!!!
Stephanie Murdock
21:26 15 Jul 21
Jeff and Tony were excellent! Very professional. I love my new fireplace.
Steve Dressler
20:17 14 Jul 21
Zack and Sabian stopped in on a Monday morning to install our 36in gas fireplace. They indicated the install could take about 6hrs. They began to earnestly install our fireplace around 10am and by 2pm, the install was completed! These guys are on top of their game! I was busy working from home in our long room and if it wasn't for the power tools they used, I wouldn't have ever known they were there. One guy worked the install on the interior of our home and the other guy worked the exterior of our home and I think they only requested our assistance one time during the duration of the install. My wife and I appreciated that as we were pretty busy that day as both of us work from home. The install turned out great -- we have fire! -- and Zack and Sabian were efficient and clean in their work. They cleaned up all around their work area and didn't leave a trace, except for the fine work they left behind. We are very pleased with their efforts, the product and the price. I look forward to working with Comfort Solutions, Zack and Sabian for our future heating needs.
Michael Morris
22:48 13 Jul 21
Excellent service by Chris. Stayed late to assure we had ac for the night.
Bryant Peters
14:55 10 Jul 21
Jeff, Dakota, Tony. Great installers. Extraordinarily competent. Jeff even helped reframe some things to ensure the job was done correctly. He also gave us some great finishing ideas for the chase as well. 5 stars all day!
Jim Allred
20:50 09 Jul 21
Efficient, clean and knowledgeable.
Thierry Musy-Verdel
16:26 09 Jul 21
Tyler/Sahian/Dakota were the intall crew and they did great work! They provided me updates during the day, informed me on what they were doing and why, and left an super clean space when they were done with the install. I would highly recommend this crew.Additionally, Ben Carr the advisor stopped by during the install to see how things were going and provide me information. Ben was also very helpful during the consultation to figure out exactly what furnace systems we needed in our house. Highly recommend Ben too!
Marcus Aurelius
21:49 07 Jul 21
The flare fireplace looks amazing. Joe Garner did an excellent job communicating the schedule and progress with us from start and until finish. Highly recommend them for your next fireplace.
Naeim Sobhani
19:44 30 Jun 21
Jeff and Dakota did a great job at installing the gas fireplace. I had to call a few times to get it scheduled, but I'm really happy with the outcome and how it looks.
Krista Baer
19:19 23 Jun 21
Jeff, Dakota, and Tony just installed a new gas fireplace in our home and they were fantastic to work with. They were fast, efficient, courteous and clean, and explained the process perfectly. They took the time to make sure we understood how to operate and clean the fireplace, answered all of our questions, and walked us through everything before they left. We are very happy with the install.
Mark Lawrence
20:04 21 Jun 21
Jeff, was awesome! Our new fireplace looks sooo great!!
Elisabeth
03:19 18 Jun 21
We love out new Jotul fireplace! Jeff and Dakota, our installers, were fantastic. Knowledge, tidy and took the time to do it right! Even gave me a little tutorial on how to use.
Pat Davis
22:52 17 Jun 21
I know I will be enjoying my new gas stove in my family room. Jeff came out and completed my stove today. He did a very professional job and left no trace of being in my home. Thank you everyone at Comfort Solutions for doing a great job.
Leslie Covington-Taft
21:21 09 Jun 21
Jeff and Dakota… the final backplate install on my fireplace required some additional steps beyond the norm. Jeff and Dakota made sure the fireplace was what I wanted. They were very personable, helpful and courteous!
Carla Pickering
19:29 09 Jun 21
Jeff and Dakota installed a new gas fireplace in my house today. They earned a five star plus!! They were very professional and pleasant. They made sure the firrplace was working and made sure i knew how to operate it.
Dale Keller
21:43 08 Jun 21
Jeff and Dakota,Great job and services. Recommend them for sure. Beautiful work.
Curtis Smith
04:43 05 Jun 21
We just had a beautiful fireplace installed by Comfort Solutions! Jeff and Dakota did a fantastic job and explained everything about the fireplace and how it worked. They were careful in their installation and professional in their service. Job well done!
Clay Cutshall
21:12 04 Jun 21
I had a great experience with Comfort Solutions. I had an insert installed into a wood burning fireplace and am really happy with the outcome. The fireplace looks great but so do the gas and electric supply that were installed. Zack and Sabian were great in explaining what they were doing and cleaned up after themselves.The faceplate was on back order so Jeff came out and installed that a few weeks later. Jeff was awesome and walked me through a few options. I picked one and he was happy to accommodate. The picture is the finished product.
Gail Martine
20:23 01 Jun 21
Just wanted to say Ben Carr has been super working with us all the way the process of getting our funace and AC installed. Thanks Ben.
Dave Poel
18:43 28 May 21
Jeff and Sabian did a GREAT job. Highly recommended!
Charlotte Rimmer
21:25 27 May 21
Tyler and Dakota were my installers and they courteous, on time and answered all my questions! They were also very patient with my dog who really wanted to help them out!Aaron was my salesmen, he showed me options and listened to what I wanted.The entire experience with Comfort Solutions was great start to finish!
Janice Creer
01:28 27 May 21
Our gas fireplace received a super cleaning and tuneup. Ray was pleasant, thorough and informative. We were very pleased with the service.
Gregory Leavitt
21:20 25 May 21
Tylor, Jeff and Caleb did a great job! Thanks.
Nick MacKay
22:49 24 May 21
Zack and Kaleb, our fireplace installers, were not only timely, clean, and efficient, they were also pleasure to be around! They took the time to make sure everything was installed correctly, and answered all the questions we had. It was such a positive experience.
Nick Smith
19:54 21 May 21
Our installer Paul H. did an excellent job installing a new fireplace for us. We knew exactly what he was going to do because he told us and he placed protective mats for our carpet and wood floors. The install was done on time and he left the space cleaner than he found it. He also went the extra mile to help us with a tar issue on the chimney. I would recommend his work.
Jill Frye
18:13 21 May 21
Philip and Ben installed my Aprilaire Whole House Humidifier today and their service and expertise were exceptional. I've lived in the Midwest and South most of my life and have never experienced dry air like in Park City. I am looking forward to some relief! Thank you for the prompt and expert service you provided.
Camille Egbert
20:56 20 May 21
Jeff and Sabian did a wonder job installing our new gas fireplace!
Karen Elliott
15:55 15 May 21
David, the technical staff, was very qualified and thorough with a yearly overview of our AC. He as well, took time to explain technical issues and concerns. David was prompt and reliable in coming to our home and dog friendly. Karen Elliott
Dallas Sloan
21:25 12 May 21
Jeff and Caleb did an absolute fantastic job installing the new gas heater fireplace. We were very impressed with there work. Couldn't be any happier with these 2 and the great job they did.
Tyler Holman
03:21 07 May 21
Jeff and Sabian did an excellent job installing my new Napoleon gas fireplace. They had to run a new gas line through the attic to reach the fireplace. Everyone else said it couldn't be done but they made it happen. They are hard workers and explained items as they arose to ensure I was included in making decisions on how the final install would turn out. Thanks for a great experience. We love our new fireplace.
Felix Vazquez
15:53 05 May 21
We were so impressed with every step of this process. We were able to get the consult scheduled in a timely manner and get the whole process going. Both the advisor Aaron and the service pro Paul were very professional and highly skilled in their work. We would highly recommend!
Tim Oustrich
14:59 05 May 21
Jeff and Caleb were very professional and helpful. They made this experience a pleasant one.
Wendy Odell
19:18 03 May 21
Ian and Jason are an amazing team!! They exuded professionalism and efficiency while repairing my A/C. Their commitment to quality assurance is evidenced by their workmanship. Thank you, Jason and Ian, for your strong work ethic and attention to detail.-Wendy OdellDraper, Utah
Troy Walker
13:47 24 Apr 21
Zack, Sabian, and Jeff all worked hard to make sure we were happy and satisfied with our new fireplace insert. It was a good experience.
Kathy Chappell
15:08 23 Apr 21
Jeff arrived on time and did a great job. I had several questions about the remote control functions that he explained to me. I'm more than happy with my fireplace and Jeff as an installer.
Seanne Shields
19:41 22 Apr 21
Jeff and Dakota were so nice and respectful! They did a wonderful job installing the fireplace! We love it! Thank you!!!
Ali Lyddall
08:32 21 Apr 21
Jeff and Dakota installed our new fireplace today. They were kind, efficient and very careful about keeping my house clean. They also gave us good education about how to use the remote to access all the features and how to remove the glass to clean it. Dave H who came to give us the did a great job too. Thanks Comfort Solutions- we are thrilled with our new gas fireplace.
D Barnes
20:19 14 Apr 21
Jeff and Dakota were great to work with.Awesome experience very professional.
Allen Nielsen
16:58 13 Apr 21
Jeff and Caleb were well informed and gave me great service and were super efficient.
Sandra Beckstead
19:39 10 Apr 21
We could not be more pleased. Ben, our advisor was great. We really appreciated his coming to our house after the work was done to inspect it all. Our installer Chris went above and beyond in installing our air conditioner. He corrected some mistakes made by the company who we bought a new furnace from. We will recommend this company to friends and family.
Barb Stevens
17:27 09 Apr 21
Dave Hugie was my salesman giving me the costs and timing. Any questions or concerns I had, he always responded. Jeff and Dakota arrived as scheduled and did an excellent job installing my Napolean fireplace insert. They were efficient and knowledgeable. They explained everything and cleaned up after they were through. Thanks to all of you for a enjoyable experience. I am very happy with my purchase.
Mekett Jackson
18:46 06 Apr 21
Jeff and Dakota were wonderful to work with. They installed our AX42 efficiently and explained how to use the controller.
Aimee aimes
16:03 02 Apr 21
Jeff was awesome. He cleaned everything up when construction was done> He also repainted to make the fireplace look amazing and walked me through all parts, and gave some very helpful tips. I love my new fireplace!
Dee Burton
17:42 01 Apr 21
Jeff and Dakota these guys were amazing!! Efficient, friendly, knowledgable, fast and totally enjoyable.. I would recommend them to anybody.
Mike Penttila
03:16 28 Mar 21
Stopped by to get information on a gas fireplace insert. Joe was very helpful in showing us various options and answering our questions.We decided to go with the Jotul GI 535 DV IPI insert in the old wood fireplace upstairs and a gas stove to replace the wood stove downstairs.There's been some delays and confusion on which was coming when, but the fireplace insert is in place awaiting the surround.Jeff and Dakota arrived when they said they would, placed down protective coverings on the hardwood floor and stairs, wore booties and masks.The completed the running of the gas and electric for both installations (upstairs and down) after looking things over and discussing the details with me.All work was done with efficiency, accuracy and professionalism. When done, Jeff went over how to turn the gas on/off, clean the glass front and how the remote works. Dakota did an excellent job running the electrical.Kudos to both for completing the initial installation in a timely and proficient manner.We're anxiously awaiting the gas stove for downstairs and it's installation.
Scott Knaack
21:14 24 Mar 21
Jeff and Dakota were on time, very professional, and went beyond my expectations
Eve Gee
19:03 24 Mar 21
Jeff and Dakota came to install our fireplace, and they did a great job! They answered my dozens of questions, made sure we knew how everything worked, and even were courteous to my 4-year-old who chattered at them while they worked. Thank you!
Susan Blamey
19:57 22 Mar 21
Jeff and Dakota very polite. Was careful to wear the correct PPE when moving about the house. Waked me through the whole process before and after to make sure I understood. Cleaned up after themselves
Cindy Lether
12:56 22 Mar 21
Ian and Jason installed new ductwork and a furnace at my house. Everything is working perfectly. Sean and Ben also helped out to get the project up and running quickly. Jeff and Dakota were great with my fireplace install.. On time and everything works
Arlen Jiacoletti
06:47 21 Mar 21
Ivan Ortiz
19:19 19 Mar 21
Aaron was an amazing person to talk to.
Stephen Ideson
20:40 16 Mar 21
Jeff and dakaota did a great job, great to work with. Hope we get them again
Michael Radice
19:25 14 Mar 21
It all starts with Carson Black. He worked patiently with my wife and I to determine the best humidifer solution for our home. When the humidifer and crew showed up things went smoothly and quickly.Sean and Jason were professional and thorough. After installation they took the time I needed to understand how the new unit would work with my existing HVAC.To ensure the new unit would connect with my new iComfort thermostate Ian walked me through all of the steps slowing and completely.These guys were fantastic.
Becky Collins
20:08 11 Mar 21
Jeff was awesome! Very friendly, professional and efficient! Would recommend him for all installation and fireplace questions or concerns.
Jeremiah Smith
20:06 10 Mar 21
Jeff and Sabian Install two fireplaces for us today and did a wonderful job clean and efficient