Reviews

Utah's Leading 5 Star Fireplace Experts!

More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don't take our word for it....See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!

Ogden Location

carol g
carol g
04:01 25 Sep 19
Mike M. is a great technician I’ve been working with for several years! Always calls before appointments and wears booties in the house. When I moved to the area I called Comfort Solutions and to my luck they sent Mike! He has always been so kind and thorough, and he goes above and beyond for me. Mike is very thoughtful, too, I’m a senior and he makes sure to replace my thermostat batteries and he checks to make sure my ceiling fan has the blades set in the right direction. He’s always willing to help me with any questions I have. I have a yearly contract and Mike always ensures that I’m set for the upcoming season. I’m willing to wait the 2-3 weeks it can take to have an appointment with Mike because I’m so comfortable with him and trust him to be honest! I recommend him to anyone who asks because he’s the absolute best!
Rachell Fuli
Rachell Fuli
17:46 23 Sep 19
Great service! Friendly service professionals (Rory and Jason). Knowledgeable advisor (Wayne). Very professional. Courteous. Respectful. Thanks for the prompt service and attention. Much appreciated!Recommended them to all my family and friends.
Caleb Buchanan
Caleb Buchanan
00:33 16 Oct 19
I recently had the pleasure of having several Air Conditioning Systems installed By Johan Guzman. I was very very impressed with his work ethic in caring first and foremost the the job was done right the first time, not to mention always being polite, clean cut always with a smile. On his face. I love to see how in a good company built on honesty and integrity the employees shine like, a light in darkness. Thanks Johan for your hard work and, Thank-you Comfort Solutions for maintaining a place where honesty and integrity are still first and foremost.
Chad Galvez
Chad Galvez
17:39 12 Oct 19
I wish I would have found this company years ago. They were friendly and professional and best of all, they gave me a fair price. Clair provided valuable information during a thorough walk thru, determining exactly what system would benefit me the most. The install couldn't have gone smoother, Chris was professional and courteous and provided me all the information I needed and then some.
SE Vigil Perea
SE Vigil Perea
18:05 25 Sep 19
I had a fire place insert installed nine years ago and I figured it was due for some type of a tuneup. I contacted comfort solutions and they were very efficient in explaining the tuneups available and scheduling me a service call. Todd Asay was the tech that came out to do the tuneup and he was very thorough, he took the whole thing apart cleaned everything and reinstalled everything and gave us the OK that everything was working properly. I appreciate that Todd explained every detail showed me the work he was doing. He was very thorough and efficient and very clean didn’t leave a mess. He was very personable I really enjoyed having him come out today to do the tuneup. Thank you Comfort solutions and a special thank you to Todd! I look forward to a worry free usage of my insert during the cold weather.
Lindy Stephens
Lindy Stephens
19:49 08 Oct 19
I appreciate the professionalism shown by the team at Comfort Solutions. The dispatcher is friendly and courteous. Their tech gave me notice before he arrived, knew his stuff when I asked questions, and was willing to sit down and explain the work he performed. I will always recommend Comfort Solutions to anyone with HVAC or fireplace needs.
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Sandy Location

Ryan Sorensen
Ryan Sorensen
15:10 16 Oct 19
I just had these guys out to clean my fireplace and fix my remote that I couldn't get to sync. They did a great job cleaning it and got the remote working again. When I tried the remote later that day it worked for a minute then stopped syncing again. I called Comfort Solutions and they were at my house a couple hours later and got it all up and running again for no additional charge. It was my first time using them, but will do so again in the future.
Joy Gittins
Joy Gittins
21:43 11 Oct 19
Jeff and Steve did a great job on installing my new fireplace. Laid down tarps to keep my living room clean. Made sure I knew how to take care of my fireplace and how to use it. Very professional and did a great job. Conduit for power was installed very flush to siding and clean and sealed with silicone to prevent insects and moisture. Gas line was ran very similar. Both these gentlemen knew their jobs well and treated us and our home with respect.Thank you for sending us with your best team! It’s been a pleasure doing business with you and your installation team!
Darren DeGracie
Darren DeGracie
18:20 12 Sep 19
I didn’t know what to expect with comfort solutions but from picking out the fireplace and getting the bid, I was thoroughly impressed with everyone. The technician Jeff explained everything thoroughly and went above and beyond to make sure I felt comfortable and was pleased. I’m hoping to have an outside fire pit one day and will definitely use these guys again. Thanks Jeff and Comfort solutions
Emilee Scholl
Emilee Scholl
18:32 08 Oct 19
These guys are great. I wasn't even a customer originally. I just bought a home that had a fire place they service. I've never had a fireplace before and this one needed a tune up and I couldn't get it to turn on. I didn't wait long for an appointment. The person who serviced my home was very informative and taught me how to work this thing and what issues to look for. He even cleaned it all out for us. It's now working perfectly and beautifully. Highly recommend.
Tonja Masina
Tonja Masina
22:14 26 Sep 19
Jeff and Caleb did an excellent job on our install. We had two fireplaces to do and they were professional, white-glove clean, approachable, and kind. They explained things to us in terms we could understand.we would recommend this company to family and friends!
Lorraine Moreland
Lorraine Moreland
00:04 22 Oct 19
Installers, Jeff and Steve, were excellent! They completed the install for my mother, EVELYN ARNOLD, who is 91 years old. They were very patient in explaining everything to her since she is very hard of Hearing. They were very clean, efficient and explained everything thoroughly to her and us. (We are just waiting to get the decorative face plate which is apparently on back order.)
Kinnon Schreiber
Kinnon Schreiber
20:17 15 Oct 19
Super smooth process from start to finish. Appreciated the customer service level from sales rep to install to anyone I called on the phone. Jeff and Steve were great installers. Professional and efficient.
Milt Whall
Milt Whall
15:28 02 Nov 19
Phillip and Travis did an excellent job with new install of furnace and AC systems. They executed all the extra items that are key!...walk through, home protection, cleanliness, timely install/service and walk through. And also excellent communication.Our comfort adviser Jake was extremely detailed and friendly in designing our systems!Thank you all at Comfort Solutions!
Shane Franz
Shane Franz
21:26 07 Nov 19
Casey came and did one of the best tune up jobs I’ve ever had done. Very thorough testing the temperature differential, adjusted gas pressure and burn rate. Cleaned up. Cleaned flame sensor, filter, awesome. Clean cut nice man. If I had an hvac company I’d like Casey working for me. Thanks!
Ashley Nelson
Ashley Nelson
22:08 01 Nov 19
Jeff did a great job installing our gas fireplace--thorough and clean. Took time to answer all our questions. Had to come back with some backordered parts and was responsive and on time. We also had a great experience with Dave helping us choose the right fireplace for us. Highly recommend!
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