Utah’s Leading 5 Star Fireplace Experts!
More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don’t take our word for it….See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!
Ogden Location
Based on 1668 reviews
Bret Miles
12:04 01 May 21
Todd provided us with amazing service today and helpful tips. He was very thorough, knowledgeable, and friendly. We will call and request him again for next years service.
John Leavitt
21:58 29 Apr 21
Mike did an incredible job with my fireplace. Worked hard to keep costs low and was extremely Knowles’s le. All costs were explained up front and the arrival time clearly communicated. Mike was also extremely friendly and easy to work with. Overall a great experience!
Rosemary Hoffman
19:41 29 Apr 21
My old gas fireplace was making terrible sounds even though it wasn’t being used. I thought a bird had gotten trapped inside it. Todd arrived promptly, examined the fireplace innards, and concluded that there was no bird, however its old fan might well have been responsible for the noise.He cleaned the fireplace so that it now lights immediately when I turn it on. It also looks great! So far it has been quiet, but while waiting for the fan to turn on, Todd researched a replacement fan should I need one.
Sean Smith
18:14 29 Apr 21
Chris ,and Ben did a job well done. Claire the Advisor was very helpful too.Very good problem solvers, and good work ethics.
Cody Garner
15:35 29 Apr 21
Ian and david are awesome!
Luis Garcia
15:10 28 Apr 21
Nancy Cummins
22:04 26 Apr 21
Rory, Sean, and Jordi spent the day here installing both heating and a/c. They were professional, efficient, on time, and got the job done in one day. Thank you so much.
Rod Perry
15:15 26 Apr 21
Always on time, lots of attention to detail, willingness to explain everything. I have only good things to say about Comfort Solutions and our experience with them.
Ben Beus
19:13 23 Apr 21
Rory and Sean did a great job installing my mom’s new fireplace and made sure to explain how it works and answer and questions we had. Thanks!
Paul Smart
19:11 23 Apr 21
Jason cleaned and repaired three gas fireplaces for us. They all look brand new and work flawlessly. Ask for Jason. He's fantastic!
Judith Spencer
14:20 23 Apr 21
David came to checkout a fan that ran too long in our heating system. He located the problem in the wiring and discussed two possible solutions . I appreciated his advice on the best solution, which involved removing the old thermostat and replacing it with a Nest one and rewiring it. Problem solved!
Pam White
22:38 22 Apr 21
Michael McBride
21:58 22 Apr 21
Melody Rogers
20:29 20 Apr 21
Phillip and Eddie were excellent at the replacement of old system. Professional and knowledgeable with the new technology and installation! Our sales rep Clair was spot on with what we needed! Very happy with everything!
Philip Icke
18:18 20 Apr 21
Susan Potter
23:17 16 Apr 21
Great group of people to work with. Professional, courteous, addressed questions or concerns with knowledge and patience. I felt Carson was honest when he answered ALL of my questions regarding replacement of a 38+ year old furnace and installation of new AC (We previously had a swamp cooler). Rory and Sean were the installers and they also addressed my numerous questions and concerns with patience and professionalism. They were very clean, respected my home, and picked up and disposed of all of the various cardboard boxes and miscellaneous garbage that goes along with removal and installation. Thanks to everyone!!!! Thanks to Katie as well who was able to schedule the install on the days I requested. 😊
Shelly Meredith
21:54 16 Apr 21
Todd did an excellent job of cleaning our gas fireplaces, which involved dusting and vacuuming them out, as well as cleaning and polishing the glass. He was meticulous and very courteous. Highly recommended!
Dee Bird
16:22 16 Apr 21
Lynette Gates
22:11 15 Apr 21
Ian Sloan and his partner Jason C. did a wonderful job installing my new Trane air conditioner, they come highly recomended by this customer.
Steve M
19:06 14 Apr 21
David was my tech. Very professional and knowledgeable. Very easy to understand his explanation of issues as well. Highly recommend to allThank you
Jerry0 Williamson
21:33 13 Apr 21
On and very knowledgeable serviced ac and checked and adjusted blower speed also helped get thermostat online
Dennis Kruitbosch
15:19 12 Apr 21
Steve H
15:23 10 Apr 21
Excellent place. Felt like they made me a priority in scheduling someone to come out and evaluate my fireplace. The technician was great too. I appreciate the effort. Will def call on them again
Kevin Stigge
14:45 10 Apr 21
David arrived right on time as promised and was professional, courteous, and extremely knowledgeable. He was able to fix the problems with my advanced and complicated thermostat after a power power outage caused problems. In addition, he also was able to set up remote diagnostics to help with any future problems and was able to suggest and initiate some improvements to our AC system that others had not thought of. David was fantastic and will always be welcome in our home. I would highly recommend him and Comfort Solutions for your AC needs.
LC
17:41 09 Apr 21
Todd was on time, efficient, friendly. He got my gas fireplace up and running again. Very satisfied.
Jean Colvin
17:33 09 Apr 21
Ian and Jason were superb. They installed a new furnace, air conditioner and thermostat. They were very knowledgeable, considerate, and worked exceptionally well as a team. We have recommended them to our friends and family, a great team that does a great job
Dave Dean
21:31 05 Apr 21
David did a fine job of servicing our AC and explaining what he was doing and what to expect from it going forward.
John Durlak
15:30 05 Apr 21
Technician David Stone performed a tune-up/system check of my HVAC system. He is very courtesy, knowledgeable, and answered all of my questions concerning its future reliability. Excellent technician and a pleasure to talk too!
Mike C
01:43 05 Apr 21
Jeff and Dakota found a way to install a fireplace insert for us that did not require any additional gas line or additional holes to be made. They did this work quickly and efficiently
Louise Price
19:15 04 Apr 21
David did an excellent job and kept me informed of the service performed. He was courteous and professional.
Steve Thon
14:48 02 Apr 21
Juan and Mervyn did an excellent job updating older furnace to a new dual fuel heat pump and multi speed furnace along with adding ducts to my unfinished basement. Already, in just a couple of days, we love the quiet constant comfort which is fantastic. It's your house 24/7 for many years so buying the best and having it installed correctly is a gold investment. I inspect houses and Energy systems for a living and I highly recommend Comfort Solutions and their expertise.
Nancy Smith
22:07 01 Apr 21
David was my service technician for my yearly checkup. Extremely knowledgeable, efficient and friendly, taking the time to explain so I had a clear understanding. Thank you for your service.
Debie Thompson
02:01 01 Apr 21
Linda Pfafflin
01:14 31 Mar 21
Dave, the service Tech sent was very knowledgeable and thorough. He explained everything that needed to be done and why. This job was the result of a broken water pipe drenching the furnance electronics, frying the board. Insurance said I had to get two quotes. Comfort solutions quote was 40% less then the competions quote for the same work! So I feel that they are not out to gouge the customer, but instead have fair pricing.Thanks Dave!
J S
21:36 30 Mar 21
They repaired our Heatilator fireplace with skill and professionalism. We would definitely use them again.
Lauren Mayberry
19:41 30 Mar 21
Thank you David for finding us a solution to our faulty equipment quickly.
Ben Misik
13:31 30 Mar 21
Judy Zone
15:07 29 Mar 21
David was very patient and professional with solving a difficult furnace and thermostat problem we had been experiencing for a long time. For the first time in months - and during the winter - our A/C does NOT turn on randomly, chilling the home when we are trying to heat it.
Jim Clark
17:22 26 Mar 21
Todd was amazing - he explained everything to us and was very helpful. He did a maintenance on our fireplace insert. Even Bella loved him (our puppy). Thank you Todd!
Bryce Wilding
21:31 25 Mar 21
My parents recently had Joe from the Ogden office come out and set them up with a new system. I dropped by while he was there and I was very impressed. He made sure they got the most efficient set up for their home, and paid attention to their needs and it was nice to see someone work with them. He was extremely knowledgeable and professional. Definitely earned my business whenever I have any hvac needs in the future!
Bob Crosser
17:17 25 Mar 21
David was very knowledgeable and kind . We will definitely request him to service our units!
JeffAmanda Goldman
10:59 25 Mar 21
Our representative, Jason, was outstanding. He was very polite, friendly, and professional. He got an old fireplace working once again and made it sparkle and shine! Jason was informative, answered all of our questions, and offered some great solutions. We will definitely be doing business with them again!
Scott Knaack
21:12 24 Mar 21
Jeff and Dakota were amazing and would use them again in a heartbeat
Jeff McMurdie
22:37 23 Mar 21
Stephanie Bossenberger
22:22 23 Mar 21
Clair did a great job working on the estimate and I was able to get the system changed over within a few weeks. Sean and Rory were the installers. What a great team! They were so prompt and professional for the installation work. Comfort Solutions did the A/C and furnace in another house I own and I was very confident that they would do a good job for me. I would absolutely recommend Comfort Solutions!
Tyler Richardson
15:16 23 Mar 21
Lieutenant Colonel Nicholson
23:21 22 Mar 21
Tyler, Zac, Sabian and Caleb installed a wood burning stove in our home today. They were fast and professional. They did a great job and we are very happy with the results. If you are thinking on installing a wood burning stove call Comfort Solutions.
Susan Blamey
19:56 22 Mar 21
Jeff and Dakota were very polite. They were very informative and walked me through the process both before and after to make sure I understood. They were very careful to were the proper PPE. They also cleaned up after.
Merrillyn Taylor
19:17 21 Mar 21
We were impressed with Jason. He cleaned and repaired our fireplace that we are not sure when it was last serviced. We moved here June of 2020. Jason was friendly and found the problem and he even cleaned the glass. It looked like a brand new fireplace. Great Job Jason.
Rebecca Anderson
13:55 21 Mar 21
David with Comfort Solutions came to our house to replace the humidifier on our heater. He was very professional, I was extremely pleased with the work David did. He cleaned our very filthy heater, replaced the filters and explained how to do it properly myself (we've been doing it wrong all these years! Who knew there was a wrong way?) David did a lot of messy, dirty work, but when he was finished the area was very clean.I was so happy with our technician from Comfort Solutions I signed up for a biannual tune up. Excellent, professional service I will absolutely recommend!
Carolyn Whetton
01:28 19 Mar 21
Carson was the salesman and Chris and Ben were the installers. They were all professional and very good at their jobs. Chris and Ben worked very hard installing a new furnace and AC unit. They were clean and clean up after they were done. All three were excellent workers.
B N
18:27 13 Mar 21
Jason came and serviced our gas fireplace, he was very friendly, professional and arrived before the appointment time. Replaced the blower, added a remote control and automatic digital thermostat. I would recommend Comfort Solutions to everyone.
Sonya Pupunu
15:08 12 Mar 21
Jason cleaned our gas fireplace, did a great job. Renters are happy.
David Stevens
13:40 12 Mar 21
Our technician David Stone was very professional and helpful as he cleaned and maintained our gas fireplace and furnace. He explained some potential issues and things to watch for in the future on these appliances. Great job overall!
Karla Rogers
18:57 11 Mar 21
Our technician Jeff was professional, informative and kind. He called when he was on his way! I would recommend the company, and Jeff, highly!
Connie Bethel
07:45 11 Mar 21
We had our gas fireplace cleaned and some repair done . All work was done in less than an hour he was very efficient explained everything he was doing we were very pleased ..
Ellen Larson
02:44 11 Mar 21
Mervyn and juan were extremely respectful and worked very hard to get the job done right.
Anthony Brady
00:53 11 Mar 21
Jason fixed our fireplace and it is now working better than when it was new. Thanks so much, Jason! You were awesome!
Jeremiah Smith
20:08 10 Mar 21
Jeff and Damien installed two fireplaces for me I am the general contractor couldn’t be happier with the way they did their job clean and looks great
Debbie Bostwick
03:54 10 Mar 21
David came out and checked out our furnace. He was very nice and did a great job. Thank you David!
Sheri Ferguson
02:38 10 Mar 21
Efficiently performed maintenance on my heating unit.
Katrina Bagshaw
23:43 09 Mar 21
Clair took the time to find out why my old furnace did not last long. Super friendly, took the time to answer all my questions and also made sure all my requests were followed through on. Our service pros Chris and Ben were absolutely a pleasure to work with. Did an excellent job installing everything and throughly explained how to work the new system. Absolutely amazing people to work with!
Janette Franson
16:36 08 Mar 21
Drew Bingham
15:33 08 Mar 21
David came out and got our furnace working in no time. We had a power surge go through our house and take out several electrical circuits and equipment. He showed up when he was scheduled to and fixed it in less than an hour. My wife will be using these guys for all of our HVAC needs.
Jeff Vosburgh
01:30 06 Mar 21
We needed a complete replacement of our 20 year old funace and AC compressor. Clair was the service advisor that gave us a quote and coordinated the installation. He was super straight forward and patiently answered all of my questions hardware selection and price. He worked with us through the entire process and came out to inspect after the work was performed. Chris and Ben did the actual installation. They were very friendly and helpful. The actual hardware installation was outstanding. They did a great job cleaning up after the work was done. I'm extremely happy with the quality of the installation. All three get five stars from me.
Daniel Reutzel
04:05 05 Mar 21
Chris and Ben were very prompt. polite and effcient. Everything works as it should and they deserve multiple ata boys.
Nate A
05:17 04 Mar 21
Jason and Ian were fantastic. Showed up on time, were friendly, and answered all my questions. They were so great I had to make them a cup of coffee. Fantastic service should not go unnoticed! Please recognize them for a job well done.
Trevor Kavanaugh
01:05 04 Mar 21
Crew was on time and awesome
Christine O'Neil
16:54 03 Mar 21
Todd was great. He was knowledgeable, taught me all about our gas fireplace and how to access the owner's manual. I will definitely use Comfort Solutions again.
Mikka Smith
15:49 03 Mar 21
David was awesome and so thorough. He fixed our thermostat that wasn’t functioning correctly and then recommended that we have our fireplace cleaned. He did an amazing job! Not only do we now have heat but our fireplace now looks brand new! I had no idea they needed annual cleanings. Thanks David for your help!
Michelle Madsen
14:38 03 Mar 21
Trevor came to repair our fireplace. 2 other repair companies had previously come out and could not resolve the problem. Trevor was so good and willing to take the time to figure it out. He knew exactly what to do. The best part was, I never felt like he was trying to sell me something I didn't need or try to do work that didn't need to be done. He was honest and straightforward. I highly recommend!! I would never go anywhere else.
Heather Gerdes
01:39 03 Mar 21
Thank you so much Dave!! He saved me from enormous expenses by helping me trouble shoot since I was leaving the state for military orders the following day. What a blessing and relief to work with this company!
Deborah Dansie
01:32 03 Mar 21
Melissa Jones
18:22 02 Mar 21
We had a very old furnace, a/c, and thermostat that needed replacing ASAP! Carson came and consulted with us and followed through through the process. We also had Juan, Chris, Mervyn, Jason, and Ian over the course of the installation who were all AWESOME! Very good experience. Comfort Solutions is our new company for all of these future needs.
Ben Crenshaw
16:10 01 Mar 21
Montana Vigil
14:04 01 Mar 21
My furnace stopped working suddenly this past weekend and I found comfort solutions on google. I called and was very promptly contacted by a technician (David) who informed me that weekend on call diagnostic visits were much higher in cost than normal week day calls and offered to walk me through some steps to try and fix it myself. After a few steps, we found that my flame sensor was dirty. David walked me through the steps to remove the sensor and clean it. Low and behold, my furnace worked again!! The best customer service experience I've ever had! David was so kind and professional and saved me about $400. I will always call comfort solutions in the future. Thank you so much David!
Donnie Dean
18:27 28 Feb 21
David was very professional and happy to help. He is knowledgeable and thorough. He found the problem in no time, and started working on the repair immediately. Thanks for your help David!
Maxine Baker
18:18 28 Feb 21
Dave helped me troubleshot over the phone to save a after hours service call . Awesome service, very pleasant, knowledgeable technicition . Very professional.
Briana Soik
20:14 27 Feb 21
Our furnace went out, after hours. We had David who was very professional and explained in detail what was going on. Will use them again.
Margene Johnson
16:13 27 Feb 21
Dave was very professional and kind. He took care of our problem so we were not without heat very long. Will call Comfort Solutions again and hope David is our repairman.
Jean and Todd Brooks
04:40 27 Feb 21
Todd did an outstanding job bring two of our gas fireplaces back into service. Extremely knowledgeable, he rapidly assessed and cleared all problems. Fantastic job!
D A Martinez
19:33 26 Feb 21
Dustin Armstrong
14:32 26 Feb 21
I had a great experience with Comfort Solutions. Technician Todd was very knowledgeable and quickly fixed the problem with my freestanding Jotul Fireplace. I had called seven other companies first and was increasingly dismayed to discover how few actually companies are able or willing to service these freestanding fireplaces (if you companies told me they would only service a fireplace they had installed.) So I was greatly relieved when Comfort Solutions said they could get the job done, and they follow through. Will definitely use them for future heating and fireplace needs!
Thomas Laswell
02:55 26 Feb 21
Checking out the electric fireplaces.
Chuck Mitchell
00:31 25 Feb 21
Iran and Jason was fantastic, Clair was remarkable and followed up on all details
Janet Bentley
19:22 24 Feb 21
Jason along with the heating maintenance also repaired my gas fireplace. He was amazing. So helpful and so glad he had all the partsthat were needed in his truck. So so blessed he fixed everything that was needed....
Rick Kamp
16:34 24 Feb 21
Carson Black, our Comfort Solutions consultant, explained everything in detail about our new Furnace installation and costs. He went above and beyond to ensure we were happy with our new system. The Service Pro installers, Juan, Mervin, Phillip and Justin we very professional, and cleaned up everything upon completion.. Juan, took his time to explain the functions of our new heating system and made sure we understood everything upon his departure. I'm very impressed with Comfort Solutions and will continue to use them for all our heating / cooling needs.
Melanie Rindlisbacher
03:30 24 Feb 21
We have an older gas fireplace. We contacted several companies and comfort solutions was the only company that called us back or scheduled an appointment. The tech, Jason, had our fireplace repaired, restored and updated in just a few hours. He was awesome. Clean, friendly and great at teaching me how to use my new fireplace.
Jeff Hyde
16:15 23 Feb 21
Elizabeth Schmidt
15:22 23 Feb 21
Jeff and Dakota did an awesome job installing our new fireplace! They were on time, cleaned up afterwards and answered all of our questions and then some. Great work!
Deborah Foxley
22:42 22 Feb 21
Paul & Dave were both wonderful to work with and very knowledgeable. We love our beautiful new fireplace. Thank you!
Laura O'Connor
19:12 21 Feb 21
Jason came to fix our fireplace giving us solutions that were cost effective and completed quickly. He was knowledgeable, friendly and helpful as we explained that we wished we would have added a blower at install but were told it couldn't be done after the fact. Jason said it could be done and explained the process and cost associated to make it happen and wasn't pushy to do it right away.This is the 2nd time we have used Comfort Solutions and we will continue to call them for our heating needs.
John Bucher
07:44 21 Feb 21
Scott Andersen
21:42 20 Feb 21
Installed a new humidifier and furnace. Ian and Jason worked on a Saturday and were very professional and quick. It only took 4 hours which is less than what was expected. A very nice and clean installation. Ian went over the system at the end so I am comfortable with the new system.
Missy Laramie
15:50 20 Feb 21
Jason was on time, friendly, and knowledgeable.
Robin Genaro
00:02 20 Feb 21
Jeff and Dakota out of the sandy office were quick and efficient. They were friendly and knowledgeable about showing me how to use the blower on my fireplace. And it didn't take them very long to put the rest of my fireplace together.
Terry Haney
16:56 19 Feb 21
David from Comfort Solutions was very courteous and professional answered all of my questions about my AirScrubber +. He also shared valuable information about my humidifier and overall maintenance practices I should be following. Thank you David.
Katie Korte
16:34 19 Feb 21
Great service! Professional. Got our fireplace working in no time! Will definitely use them anytime our fireplace needs maintenance or cleaning. Jason was great!
Sandy Location
Based on 694 reviews
Troy Walker
13:47 24 Apr 21
Zack, Sabian, and Jeff all worked hard to make sure we were happy and satisfied with our new fireplace insert. It was a good experience.
Kathy Chappell
15:08 23 Apr 21
Jeff arrived on time and did a great job. I had several questions about the remote control functions that he explained to me. I'm more than happy with my fireplace and Jeff as an installer.
Seanne Shields
19:41 22 Apr 21
Jeff and Dakota were so nice and respectful! They did a wonderful job installing the fireplace! We love it! Thank you!!!
Ali Lyddall
08:32 21 Apr 21
Jeff and Dakota installed our new fireplace today. They were kind, efficient and very careful about keeping my house clean. They also gave us good education about how to use the remote to access all the features and how to remove the glass to clean it. Dave H who came to give us the did a great job too. Thanks Comfort Solutions- we are thrilled with our new gas fireplace.
D Barnes
20:19 14 Apr 21
Jeff and Dakota were great to work with.Awesome experience very professional.
Allen Nielsen
16:58 13 Apr 21
Jeff and Caleb were well informed and gave me great service and were super efficient.
Sandra Beckstead
19:39 10 Apr 21
We could not be more pleased. Ben, our advisor was great. We really appreciated his coming to our house after the work was done to inspect it all. Our installer Chris went above and beyond in installing our air conditioner. He corrected some mistakes made by the company who we bought a new furnace from. We will recommend this company to friends and family.
Barb Stevens
17:27 09 Apr 21
Dave Hugie was my salesman giving me the costs and timing. Any questions or concerns I had, he always responded. Jeff and Dakota arrived as scheduled and did an excellent job installing my Napolean fireplace insert. They were efficient and knowledgeable. They explained everything and cleaned up after they were through. Thanks to all of you for a enjoyable experience. I am very happy with my purchase.
Mekett Jackson
18:46 06 Apr 21
Jeff and Dakota were wonderful to work with. They installed our AX42 efficiently and explained how to use the controller.
David Hadley
19:39 05 Apr 21
Thanks to Comfort Solutions and in particular Jeff and Tyler for doing a great job for us! We love our new insert!
Aimee aimes
16:03 02 Apr 21
Jeff was awesome. He cleaned everything up when construction was done> He also repainted to make the fireplace look amazing and walked me through all parts, and gave some very helpful tips. I love my new fireplace!
Dee Burton
17:42 01 Apr 21
Jeff and Dakota these guys were amazing!! Efficient, friendly, knowledgable, fast and totally enjoyable.. I would recommend them to anybody.
Mike Penttila
03:16 28 Mar 21
Stopped by to get information on a gas fireplace insert. Joe was very helpful in showing us various options and answering our questions.We decided to go with the Jotul GI 535 DV IPI insert in the old wood fireplace upstairs and a gas stove to replace the wood stove downstairs.There's been some delays and confusion on which was coming when, but the fireplace insert is in place awaiting the surround.Jeff and Dakota arrived when they said they would, placed down protective coverings on the hardwood floor and stairs, wore booties and masks.The completed the running of the gas and electric for both installations (upstairs and down) after looking things over and discussing the details with me.All work was done with efficiency, accuracy and professionalism. When done, Jeff went over how to turn the gas on/off, clean the glass front and how the remote works. Dakota did an excellent job running the electrical.Kudos to both for completing the initial installation in a timely and proficient manner.We're anxiously awaiting the gas stove for downstairs and it's installation.
Scott Knaack
21:14 24 Mar 21
Jeff and Dakota were on time, very professional, and went beyond my expectations
Eve Gee
19:03 24 Mar 21
Jeff and Dakota came to install our fireplace, and they did a great job! They answered my dozens of questions, made sure we knew how everything worked, and even were courteous to my 4-year-old who chattered at them while they worked. Thank you!
Susan Blamey
19:57 22 Mar 21
Jeff and Dakota very polite. Was careful to wear the correct PPE when moving about the house. Waked me through the whole process before and after to make sure I understood. Cleaned up after themselves
Cindy Lether
12:56 22 Mar 21
Ian and Jason installed new ductwork and a furnace at my house. Everything is working perfectly. Sean and Ben also helped out to get the project up and running quickly. Jeff and Dakota were great with my fireplace install.. On time and everything works
Arlen Jiacoletti
06:47 21 Mar 21
Ivan Ortiz
19:19 19 Mar 21
Aaron was an amazing person to talk to.
Stephen Ideson
20:40 16 Mar 21
Jeff and dakaota did a great job, great to work with. Hope we get them again
Michael Radice
19:25 14 Mar 21
It all starts with Carson Black. He worked patiently with my wife and I to determine the best humidifer solution for our home. When the humidifer and crew showed up things went smoothly and quickly.Sean and Jason were professional and thorough. After installation they took the time I needed to understand how the new unit would work with my existing HVAC.To ensure the new unit would connect with my new iComfort thermostate Ian walked me through all of the steps slowing and completely.These guys were fantastic.
Becky Collins
20:08 11 Mar 21
Jeff was awesome! Very friendly, professional and efficient! Would recommend him for all installation and fireplace questions or concerns.
Jeremiah Smith
20:06 10 Mar 21
Jeff and Sabian Install two fireplaces for us today and did a wonderful job clean and efficient
Paul Burbank
22:20 08 Mar 21
Jeff and Dakota came in and installed our new Fireplace today. Extremely professional and knowledgeable, far exceeded our expectations. Very thorough in taking the time to explain how to use our new fireplace and cleaning it as well. Would highly recommend this company to anyone needing a new fireplace, very satisfied with our experience.
Elasha Morgan
16:19 08 Mar 21
Jeff and Dakota came out today to replace a bulb that was out in our gas fireplace. They were prompt and called to let me know they were on their way. Once here they were quick and efficient. We’ve had great service from Jeff now several times. And we love our fireplace!
R Oliver
03:17 08 Mar 21
Service was good, timely and well worth it. Chris and Ben took the time to answer questions and assist with insights as we are in the process of working on a remodel project. They assisted with the removal of the flue vent by climbing into the attic to secure and then remove the lower sections of pipe. Appreciated the service and support.
Katherine Smith
04:13 07 Mar 21
The fan in my new fireplace began making a loud noise. Zack and Sabian arrived on time for the service appointment and had the problem solved within an hour. Thanks for a job well done Zack and Sabian!
Shannon Kelly
22:10 04 Mar 21
Jeff and Dakota did an amazing job of installing a gas stove and electric fireplace. They were friendly, explained everything as they installed, and checked in with me on how they looked. I am very happy with the result.
Clair Naylor
04:01 04 Mar 21
Zack and Sabian work fast and took the time to fish the power line to the fireplace, avoiding going outside. Kept the area clean and vacuumed before they left.
Marcus Watkins
21:20 03 Mar 21
Jeff and Dakota did a fantastic job. Fireplace install is amazing
robert boot
17:40 03 Mar 21
Jeff and Dakota completed the install quickly, even though they ran into a few issues. They both were very professional, polite and instructive of how to use the fireplace. Best of all they took care to make sure dust and debris were kept to a minimum and when they were done you would not have known they were even there.
Mrs. Romero
22:33 01 Mar 21
Appreciated the courtesy and efficiency of Zack and his assistant Sabian. They explained in detail what they were going to do and how to operate our stove without the remote that was on back order. They were clean and knowledgable and answered all my questions.
Leslie Kuma
10:30 27 Feb 21
I am doing a home addition to my house and adding a fireplace. So far its been a pleasant experience. Aaron our salesman was very helpful in getting us the best deal on a fireplace. The fireplace was installed a couple days ago and the installers Zach and Sabian went above and beyond in placing my fireplace. They had already did their job and left but returned later on after i called them regarding some questions on the frame work of the fireplace. I had framed the fireplace myself and was confused on where to place fireblocking on a dynamic heat control system in which they took the time to explain the system and literally blocked it up for me. Nothing but respect to these hard workers. There is a couple of the finishes that i am looking forward to having them install at the end of the final completion. Very Pleased with the Service.
Dustin Armstrong
20:08 26 Feb 21
Jeff and Dakota did a great job with our fireplace installation, they were professional, worked quietly and efficiently, walked us through the steps and options. Very satisfied with the results!
Jerry Ackroyd
19:04 25 Feb 21
Tyler and Caleb impressed me with their eagerness to do a great job on installing my new frestanding fireplace . Tyler's knowledge of HVAC installations uncovered a furness problem that was installed improperly years ago, causing water to drain into my crawl space. He didn't have to inform me of tis but he did and I am grateful for this information.if you ever need a team of professionals to do HVAC work for you, ask for Tyler and Caleb. They're awesome.
Dick Thompson
15:39 25 Feb 21
We had a new fireplace installed by Philip and Jacob, they were professional and willing to answer any questions we asked. They provided clean quick installation.
Cameron Brewer
04:30 24 Feb 21
We were so impressed by Comfort Solutions. The installers, Rory and Sean, arrived during the said time window, estimated they'd be done by 1, and finished right before then. They laid down mats, so as not to track anything in, installed our new fireplace, and cleaned everything up. They were very kind, and the fireplace looks great! They took the time to go through everything with the fireplace, and it works wonderfully! I love sitting in front of our cozy fireplace and warming up!
Les Dugay
02:23 24 Feb 21
Great experience from the very beginning. The salesman was helpful with showing us available products and scheduling a survey. Aaron came out and helped us select the best options for our situation. Not to mention, Aaron stayed with the account to make sure we got what we wanted and when. Yesterday and today, we had two crews over here to efficiently install our new gas stove in our home and a new wood burner in the shop. All were courteous and treated our home with the utmost respect. Tyler as the lead and kept things moving. An effective leader. Caleb, Zac, and Sabina were efficiently focused on getting their tasks done safely and with quality workmanship. Tyler did a great job answering our questions and filling us in on the warranty and use and care of our new stoves. I hope Tyler is the one to install our upgrade in the future. Great workers, great firm, awesome service.
Dave Mantyla
00:38 23 Feb 21
This is our second fireplace we've purchased from Comfort Solutions and we couldn't be happier with both the products and service. Our service pros Jeff and Dakota were fantastic installing the system and answering all our questions. Highly recommend this company.
Roland Williams
21:21 22 Feb 21
Comfort Advisor Carson and Service Pro Jeremy M are amazing!! They took the time to answer all of our questions and concerns. Our 31 year furnace was pumping out Carbon Monoxide and making the most ridiculous noises. Big enough bangs that it set off our smoke alarm. We called Comfort (Hartman) and they responded very quickly. They certainly went the extra mile in providing us space heaters to carry us over a few days before they could install a new furnace. Jeremy was very awesome! He was fast, efficient and did a great job in the removal and cleaning up of our old furnace. My wife and I are now customers for life! Thank you so much Comfort Solutions!
Aaron Wood
01:20 21 Feb 21
Jeff and Dakota were awesome! They took great care to make sure our home was protected by covering all of the floors and stairs with rugs in order to make sure that no damage occurred. We had two fireplaces installed at the same time and they made record time getting it all done in one day so that we could move on to drywall and stay on schedule. They even befriended our dogs by the end of the day! Thanks guys!
Yvonne Morris
23:34 18 Feb 21
We had a split air system installed on our veterinary facility and our service pros Chris and Ben were AWESOME! Fast, efficient, clean and very respectful of the sensitive nature of our daily business needs. They took the time to explain how to operate the units and made sure we didn't have any unanswered questions before leaving. Great service, great price!
Patrick McMillan
22:36 17 Feb 21
Jeff and Dakota were absolutely fantastic to work with!!! They went far beyond the scope, were very pleasant, and we couldn’t be happier. Highly recommend them!
Shyla Sparks
22:17 17 Feb 21
We are very pleased with the service we received from Comfort Solutions. Our sales agent, Jake was very thorough and responsive. When I overlooked the color of our surround that was ordered he was happy to order the color we wanted so we can switch it out, without an extra charge to us. Jeff and Dakota were very thorough installing, even when the basement insert was missing the chimney flue, they solved the problem and took the time to make sure it was installed correctly and safely.
Thomas Schabowsky
02:33 17 Feb 21
Jeff and Dakota were awesome. I had an old fireplace in the family replaced with a Napoleon Elevation X series fireplace. They did the whole job in 6 hours and left the wood floors immaculate and unscratched. They had to remove two layers of tile around the fireplace and the hearth so it was no easy job. They took their time to explain all the features and maintenance steps (cleaning etc). Comfort Solutions previously replaced a fireplace in my basement and did a great job with that as well. Highly recommended.
Kate Stewart
15:16 13 Feb 21
Despite all the challenges our install presented Zack & Sabian were professional and made it happen. We love our new Jotul gas stove! Thanks guys!
danielle moore
22:06 12 Feb 21
Jeff and Dakota did a great job!
Connie
18:39 11 Feb 21
Jeff & Dakota provide excellent service today. They were friendly, professional and quick. We appreciate the quality customer service!
Mike Hendrickson
18:34 11 Feb 21
Rory and Sean did an amazing job installing our new fireplace!
Eric Brackmann
18:00 11 Feb 21
Jeff and Dakota did an excellent job on install. Buying process was quick and easy (and I got exactly what I wanted).
Adam Black
16:15 10 Feb 21
Jeff and Tyler came out to install our fireplace today. Aaron was our sales rep. They did ask us to leave a review but it is totally deserved. From start to finish, everyone was super professional and we love the end product. We were worried an insert wouldn't look as nice as our natural fireplace but it looks awesome. They were way cheaper than other options and even ran the gas and power which other places weren't offering. It took about 5 hours to install everything. They were very clean.Don't waste all of the time we did searching for the right company. Just go with comfort solutions.We’ve had various problems with this fireplace since we got it. The remote doesn’t work. Customer service has been good.
amber gardiner
20:50 09 Feb 21
Ian did a great job with our furnace and AC install. He was very professional and knowledgeable about his subject matter and even helped us out with our fireplace that was installed at the same time. I would choose these guys again!
Valerie Valencia
01:00 09 Feb 21
I shopped around and I know that Comfort Solutions is the best in the Valley. My experience with Comfort Solutions in Sandy was positive for beginning to end. Jeremy was a great help in the showroom and Aaron who came out to give me an estimate made sure I got the best deal, he was amazing. I knew I made the right decision. However, when Rory and Sean showed up to install my fireplace it was clearer without a doubt I chose the best, both Rory and Sean were professional, kind and super helpful and made sure that I was happy and understood the process along the way, they made sure my newly installed floor was protected and explained to me in an easy but detailed way how to operate my new beautiful fireplace. I highly recommend Comfort Solutions and those that assisted me. Thank you Rory, Sean, Aaron and Jeremy! - Valerie
Barbara Peterson
16:44 07 Feb 21
We were completely happy with the heater and the people that helped us, from first repairman then the seller and then the man that installed the new unit. The installer was very good and did a wonderful job. He was respectful of our home and of us. I will surly tell others what a great job was done by all. Dean Peterson
Barbara Keller
20:57 05 Feb 21
Jeff and Dakota installed our new insert. They were on time, professional and did an excellent job. I did not have to clean up after. I appreciate the good service.
Chris Morton
01:21 05 Feb 21
Jake was fantastic and knowledgeable providing the bid and answering all of my questions. Chris and Ben did an amazing job. They showed on-time, protected all the floors, brought everything with them to do a clean and thorough install. They even stayed to hook the humidifier up to the thermostat that other companies said couldn't be done. They have continued to answer my questions after install in a timely and helpful fashion. Would definitely use for future jobs.
Mike Amos
04:42 04 Feb 21
Very satisfied with the sales experience starting with Dave Hugie, who expertly lead us to the perfect NAPOLEON Gas Fireplace insert. The install by Jeff & Dakota was on time & on task. They respected our home, following current Covid-19 guidelines & seamlessly removed our old woodbox (that was virtually n/a with so many RED No Burn Days!) & installed our gorgeous new fireplace. So many details & complications involving electrical & gas line issues were overcome with confidence & communication along the way. The finished product was lit just in time for the approaching snowstorm, providing a warm & "COMFORTABLE SOLUTION" to our home improvement needs. Install Team conducted detailed training & left our home as clean as when they arrived. They earned these Five STARS!
Brian Richardson
20:37 03 Feb 21
Jeff and Sabian installed a gas insert fireplace for us in January 2021 and did an excellent job. They were very customer oriented, and worked hard to complete a difficult job with an existing fireplace. We appreciate their attention to detail. Highly recommend.
Heidi ElHalta
04:42 02 Feb 21
Zack & Sabien did a fantastic job installing our new linear fireplace. They were very helpful in answering all of my questions and did a flawless job. Loving the beautiful fireplace! Thanks!
Josh Wiley
22:21 29 Jan 21
Jeff, Dakota and Caleb did an amazing job installing my new fireplace. They spent time answering all of my questions, cleaned up everything and showed me different features of the fireplace. I'd definitely recommend them.
Ann Heiner
22:44 28 Jan 21
Jeff and Dakota installed our brand new fireplace today and they did an exceptional job! They protected our carpet with tarps as they went in and out. They were knowledgeable and skilled in getting the gas and power lines hooked up. And they explained every detail of how to run the fireplace in a way that was easy to understand. Thanks so much for such wonderful service!
Pat Weber
19:40 28 Jan 21
Marilyn Tillery
23:26 27 Jan 21
Jeff and Dakota they did a wonderful job installing our fireplace.
Faye Mounteer
21:02 25 Jan 21
Jeff and Sabian were excellant, on time, very knowledgable, and I would give them a 5 on everything.
Norman Guice
18:53 25 Jan 21
Tyler and Caleb did a great job installing our gas stove. They were very professional and courteous wearing masks, using booties and runners throughout the house where they were working and they vacuumed and touching up everything when they were done. You could see that Comfort Solutions emphasized doing all the little extras to make it a positive experience all the way around. And they succeeded.
Elizabeth LeBlanc
15:52 24 Jan 21
Rory and Sean were great. They were very polite, quick, efficient, and extremely helpful! We’re just waiting for our custom trip but the fireplace has been installed and we are absolutely loving it! Can’t wait for the finished product and would recommend Comfort Solutions to anyone looking for a fireplace! Thanks again to Rory and Sean! Appreciate y’all!
Erin Brown
09:22 16 Jan 21
Zach and Sabian installed our new fireplace (replacing an old wood burning with a new gas) and they were great. They were clean, fast, and didn't tear up the house. During the install they discovered that there was a hole in our roof by the fireplace flue that had been leaking water for who knows how long. They helped us document all the damage and explained what we needed to know to file a claim with our insurance. Despite all of this they still finished when they said they would. We are looking forward to working with Comfort Solutions again.
Kent Dvorak
04:20 16 Jan 21
Jeff and Dakota did a fine job installing fireplaces for us today. They were courteous and I appreciated them using booties and runners throughout the house where they were working and they vacuumed after they were done. They explained how to operate the fireplaces and answered our questions. Jeff also pointed out common problems and how to avoid them.
Des OByrne
00:14 16 Jan 21
Dave, Jeff, Dakota and Paul were all excellent to work with! They took the time to explain things to me and make sure I was fully taken care of. I would highly recommend them. Thanks, guys for taking such great care of me!
Jesse Brown
22:54 13 Jan 21
Install was done by Jeff and Dakota. They did an awesome job getting everything setup and working, both super friendly and personable. Very clean installation, exactly how we visualized a fireplace in our space. Gave a very informative rundown when complete and left no trace. Huge thank you to Jeff and Dakota for such excellent work.
Kevin Brown
20:21 13 Jan 21
I'm a new customer of CS. Owner of a rental duplex in ogden. I had service done after hours last week that was quick and solved the problem. I can't remember that techs name. But he was awesome! Last night I had to call CS for the same duplex, but for another problem. Dave was the tech who responded to the call. Dave called while he was on a job in Draper to tell me he'd head up to ogden after he was done. Way awesome for him to give me a heads up. He called me through the process since he knew I was not at the home. Dave fixed the problem and was so cool to teach the renters how to light a pilot light. DAVE was great and I hope if I have to have work again by CS, It's DAVE. Thanks
J Sanchez
22:52 12 Jan 21
Jake, Dakota, and Jeff did an awesome job for me. They also provided me with good referrals to other needs I had related to my HVAC system. I appreciate the level of professionalism, care, and punctuality they all showed. I love my new fireplace!- Jaime
Jennifer Goodwin
20:39 08 Jan 21
Great sales experience from Dave Hugie! Wonderful install service from Jeff & Dakota. They showed up on time. Followed COVID protection procedures. They were friendly and talked me through everything I needed to know regarding my fireplace. Couldn't be happier!
Robert C
15:43 08 Jan 21
We highly recommend Comfort Solutions. Starting with our first call to ask a few questions, visiting their show room, having Dave come by our home to prepare a quote for a gas fireplace and the installation by Dakota and Jeff - it was a great experience. Comfort Solutions impressed us with their professionalism and efficiency. Our new Napoleon AX36 gas fireplace works great and we got it a good price. Special thianks to Jeff and Dakota who did an amazing job with the installation.
Sarah Jean Hoggan
17:24 07 Jan 21
I'm building a home. Jeff and Dakota are the only subs that completely 100% cleaned up after themselves! They were friendly and did a great job.
Leanne Pleinis
21:11 05 Jan 21
Jeff and Dakota and Jake K did a phenomenal job! Professional, kind, fast.... could NOT have asked for a better team to install our gas fireplace. Really impressed!
Craig Watson
01:52 05 Jan 21
Chris and Ben did an outstanding job installing my new Trane heater and air conditioner. They were very professional and took the time to explain everything about the system and thermastat!
Jalyn Pond
20:44 04 Jan 21
Jeff & DakotaInstalled our new gas fire place and we were very pleased with their skilled work. They were right on time and they finished a head of schedule. Initially we were concerned about the routing of the gas line to the fire place, but after talking through options they provided a great solution that was better than we were expecting. We were also impressed with the time they spent instructing us on how to operate our new fireplace. Working with them was a great experience!
Marcel Bluth
18:00 01 Jan 21
Jeff and Dakota arrived called in advance confirming arrival would be on time. The two worked together well. We have new carpet in the room and they took great care to keep and leave everything just as it was, except for the new fireplace!.Jeff walked us through the plan before starting, went over the scope of work to make sure we were all on the same page and then proceeded to work to the plan.The final product is great - no pictures yet because the rest of the finish work that we are doing through other contractors isn't finished yet.
Beth Winn
21:54 30 Dec 20
Jeff and Dakota did an amazing job. They were kind and innformative. They went above and beyond!! I would highly recommend them and their company!!
Tyler Kirk
17:26 30 Dec 20
Just had a new gas fireplace insert installed. Super happy with it. Everyone, from the guy in the showroom (Jeremy) to the installers (Zach and Sabian) were great. They did a good job of keeping the house clean and protected during install as well as keeping us informed as progress was being made and any issues that would come up. I Highly recommend going with this company.
Derek Murray
22:11 29 Dec 20
Jeff and Dakota did a great job installing the fireplace. It was quick and we will enjoy this. Only critique I'd make was from the sales person as far as what was possible with some features or the fireplace. He had promised some things that weren't possible. Jeff and Dakota were great though.
Nikita Singh
22:01 28 Dec 20
Jeff and the Decota did a wonderful job. They are super professional and very cooperative.
Jason Black
15:59 28 Dec 20
Jeff and Dakota came out this morning and quickly assessed and corrected the few problems we had with our Napoleon unit in our main room. A few of the logs were slightly off along with the damper being closed off too much caused the unit to fill with soot. They cleaned it up like new and got our fireplace running smoothly and efficiently again. Thanks guys!
DeAnn Backus
20:41 24 Dec 20
Jeff and Dakota rocked it replacing our ventless fireplace logs! Their superior and prompt service was truly appreciated! We are so excited to finally be able to use an old fireplace again! Thanks to this great team at Comfort Solutions; Adam, Dakota and Jeff for making this happen in such a short turn time!
Beth Gallegos
23:05 23 Dec 20
Thanks to both Jeff and Dakota !!!!
Debra Latu
16:40 22 Dec 20
We are so delighted with the service, care, and friendliest installers we have had in this whole procedure of converting our wood burning fireplace to a gas burning fireplace.The week before Thanksgiving Tyler and Dylan came and tore out the wood burning one and put in the gas fireplace, as well as installing a fan on our existing gas fireplace down stairs. Our home was very well cared for. They were here for about 10 hours as the old fireplace was very difficult to remove as the quality was top notch. There wasn't a thing that I had to clean after they were finished.Today Jeff and Dakota came and installed the face plate that had to be specially made. They cleaned our glass for us and explained about the batteries (as we had a power outage and we had put in batteries so we could run the fireplace) It was heavenly. They also were very professional and friendly and clean.Thank you so much Comfort Solutions! We can now enjoy our old age in comfort..
Maren Jensen
21:30 21 Dec 20
The install team with Comfort Solutions was terrific. A team of four guys: Tyler, Zac, Sabian, and Caleb. All of them were great. They were on time. They protected my home and were impeccably clean, using booties and drop cloths and a vacuum. They were efficient, working hard while they were here, but not cutting any corners for speed. Walked me through how to operate the stove before they left. Plus they were friendly and pleasant to have in my home.
Jessica Mirabile
20:22 18 Dec 20
Jeff and Dakota were so helpful and thorough in explaining and installing our beautiful new fireplace! Great job!
Kent Rogers
15:27 18 Dec 20
Great installation by Jeff and Dakota! They showed up on time, quickly evaluated the installation. Reviewed a potential problem with how I wanted to vent and presented a couple of options. The install was quicker than I thought and they were conscientious of me being on conference calls to not make too much noise or to let me know when they were going to. Great job!
Brad Tripp
14:22 17 Dec 20
Couldn't be more pleased with our new gas burning insert. Took care of the drafty black hole we had before. Our techs Dylan and Tyler were fabulous!!! They were very friendly and made sure we were happy with everything before leaving. Wound recommend this company and Tyler and Dylan . Thank you
Lisa M
00:10 17 Dec 20
Jeff and Dakota did a great job for us. Their install was on time and just as we expected. Very pleased!
Nick Fuoco
23:02 16 Dec 20
Fireplace came out beautiful and works great! The team led by Zach Johnson was on time, worked hard, and left everything clean and made sure I knew how to work our new fireplace. Great job and highly recommend