Utah's Leading 5 Star Fireplace Experts!
Utah's Leading 5 Star Fireplace Experts!More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don't take our word for it....See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!
Ogden Location
Based on 1424 reviews
Esther Gutierrez
01:43 23 Nov 20
It was awesome from the beginning to end. Easy to make the appointment, got the appointment for within the same week (I had called another company and their first available was on January 11!!!), got confirmation via text and email. David was very nice and helpful, he truly went above and beyond to answer all my questions and to make sure I was 100% satisfied with the service I received! I'll definitely contact Comfort Solutions for all my HVAC needs!!
Jason Chugg
22:32 22 Nov 20
Juan and Justin did a great job. Nice clean removal and replacement of furnace and AC. They were very helpful and patient in answering all my questions.
Jeff Morg
18:30 22 Nov 20
Great service, timely, and good communication.
Daniel Mitchell
20:17 21 Nov 20
Dale Gilson
00:59 21 Nov 20
ian was an excellent technician and helped explain all he did and what was needed
Michele Alegre
22:52 20 Nov 20
Great customer service
Pashion Whales
18:07 20 Nov 20
Ian and Jason were super nice and resolved my issue. They even killed a spider for me!! Thanks
Sen Rom
14:49 20 Nov 20
We received many bids and comfort solutions was not only the best price but provided great customer service. Not only was the install fast and super thorough, they noticed our roofer had left some gaps in our roof after a recent roof replacement and brought it to our attention. Had we not known, it could have years before we noticed and required major damage repair. Thanks Zac/Tyler for a great install! Then, after tiling out the fireplace wall, we determined we needed the 1” trim kit for the Vector 38 linear fireplace. Aaron was super helpful and brought it over and installed for us. We love our new fireplace!!!
David Scholl
06:53 20 Nov 20
Bob Drew
00:53 20 Nov 20
Alicyn King
23:17 19 Nov 20
Ian & Jason came by and fixed the flame on my gas fireplace. They were both very courteous, friendly, and professional. They fixed the problem right away and got my fireplace working like it should Great service
Richard Reinhold
22:25 19 Nov 20
Ian and Jason were concerned about doing all the little things that make things better than just good. Smooth installation of a new air conditioning unit. Did more than expected. Very professional and nice individuals.
Pete Dunmire
21:48 19 Nov 20
We really appreciate Ian coming to service our fireplace. He was professional, very pleasant, and extremely thorough. Comfort Solutions is lucky to have this technician!
Carol Bowen
16:26 19 Nov 20
David Stone, was professional in his work and kindly answered my questions. I appreciated that he entered our home with a mask on and covers on his shoes. I give him a 10 for sure!
Doug Lowe
23:14 18 Nov 20
Dr Ian Sloan brought my dead fireplace back to life. He was timely, speedy, clean and very knowledgeable. He was also a very pleasant person who held a high regard for his company and the impression he made. Keep up the great work. Oh, and the repair was about $200 less than I thought it would be.
Lindy Worden
22:58 18 Nov 20
Les Kratter
10:44 18 Nov 20
Three new updates furnaces. On time, professional. Quality work
Carl Brewer
04:30 18 Nov 20
Absolutely great. They repaired a 40 year old gas fireplace.My daughter is going to call hem for her major fireplace project.I'm going to have them repair my fireplace this week.
David Avner
23:26 17 Nov 20
We had several questions after our Gas Fireplace was installed. Ian and Jason arrived and had masks on and kept their distance. They removed their shoes, and were very courteous and professional. They spent time answering all our questions and gave my wife and I a simple demonstration of the operation. I would highly recommend this Company and these Technicians.
Rosilyn Olson
19:09 17 Nov 20
Jason was awesome! He cleaned our 20 year old gas fireplace & made it look like new! He also told us about a remote which we had him install. He did leave a speck of dust or dirt - I would definitely use these people again
John Freitas
15:11 17 Nov 20
Dave was on time (actually he was early and called ahead of time to see if he could come early), professional, adhered to COVID protocols, was efficient and helpful. He walked me through what he was doing and what to look out for regarding performance. Best check I have had in a few years! Kudos to Dave!!
Paige Heaton
02:39 17 Nov 20
The employees at Comfort Solutions are all great. Sherri has always assisted me with quick and easy scheduling and is always so friendly and enjoyable to talk to. Shane recently came out to my home to fix my heater and he was fantastic. He explained to us exactly what was going on and was very friendly and professional. He also was very quick to fix the problem, and I appreciated his help. Highly recommend these guys, awesome workers and awesome service!!
Josh Ford
02:28 17 Nov 20
Our furnace was not blowing air in our apartment unit right after the first snow of the season. Even though they were booked out, Sherrie was able to pull some strings and get Shane over within a couple hours to get the furnace looked at. When Shane arrived, he got straight to work and was able to fix the issue in just a few minutes and was on his way. He was respectful and courteous. I would HIGHLY recommend Comfort Solutions to my friends and family! Thank you!
Ray Trotter
00:32 17 Nov 20
Ian and Jason were prompt and professional. They were able to trouble shoot our new Napoleon fireplace and correct an installation problem. Ian went the extra mile to explain details and helpful information. I highly recommend Comfort Solutions!
David Kahler
16:20 14 Nov 20
Wayne and his team did an excellent job in installing a new insert into our existing fireplace. I have hardwood floors and I am very picky about them. The team used the proper coverings to make sure their work did not damage the floor . Wayne was very informative and answered all our questions about our new insert. The entire crew was very friendly and professional. We are glad we chose Comfort Solutions Ogden to purchase and install our new fireplace insert. My husband and I are very happy with how it functions and adds to the "warmth" on our living room area.
Bryce Peterson
02:35 14 Nov 20
Ray and Dave came out after hours to get our heater working on a cold night. They both had masks and were very pleasant. They got the heater working and showed us ways to save money. Very professional. Thanks for the great service
Chuck Dillard
20:26 13 Nov 20
Jason was very personable, knowledgeable, and efficient. He serviced our furnace and was able to get both the air cleaner and humidifier working (they had not worked for years). He also installed a great new Trane smart thermostat.Thanks for the great service !
David Mead
19:51 13 Nov 20
Ian and Jason were awesome. They did little extra things to make the fireplace look even better. Would definitely call them again.
Stephanie Chesnut
17:32 13 Nov 20
Repair and maintenance gas fireplaceIan and Jason were very professional and knowledgeable. My fireplace works great now.Thank you guys!I highly recommend!
Helen H
17:25 13 Nov 20
Right in time for the holidays :) Jason did a great job figuring out what was wrong with our gas fire place unit and got it up and working quickly. We also added the fireplace makeover so it looks like new again, the foggy film on the glass was polished off so now we can actually see the burning log. Thank you
Tara Norbe
17:27 12 Nov 20
Ian and Jason did a great job! They were professional and informative. Everything looks great and we are loving our new fireplace!
Laurie Adams
00:03 12 Nov 20
On time, friendly, and efficient service👍Thanks Jason
mark arrington
23:12 11 Nov 20
Ian and his partner were prompt, professional, and efficient. Great work, guys.
Brayden Shaw
22:25 09 Nov 20
Jeff and Dakota were great to work with. They did a great job. Real professional.
Andrew Martin
02:56 09 Nov 20
5 years ago Comfort solutions was the only place out of 4 contractors I called that did a load calculation. Based on that calculation, they recommended and installed a 3 ton unit when everyone else wanted to install a 4 ton unit. It's been running great ever since! A 4 ton unit likely would have short cycled being too large. Because of this I called them out recently to install a mini split in an unconditioned room over my garage. Again, they did the load calculation and recommended something smaller than the other guys. This is a 2 part install so they could run gas line to my fireplace and the line set before drywall. Ian and Jason were very professional and friendly. They walked me through the install so I could ensure drywall around the lineset was correct. After installing the gas line, they also got my napoleon fireplace running and walked me through the process for making it work with a smart thermostat. While they're not the cheapest, I feel you really get what you pay for with these guys! I will use them again in the future.
Keith J. Wilson
21:13 08 Nov 20
They sell, install and have excellent service!
Shinto Dragon
00:53 08 Nov 20
Very informative and professional technicians.
Arin Meade
21:51 06 Nov 20
Jeff and Lance were right on time, respectful and did a great job! We love our new fireplace!!
Dolly Martinez
19:38 06 Nov 20
We had such an excellent experience with agents sent out to work on our fireplace they were very knowledgeable they pin pointed the problem
Pam Despain
20:05 05 Nov 20
Shane was very professional. I appreciated him wearing a mask. He serviced 2 fireplaces and fixed my furnace. He also cleaned up after all of his work. Thank you!
Carole Stone
18:23 05 Nov 20
Comfort solutions are truly the Best! Paul installed my new fireplace, and everything went perfect, with his knowledge, professionalism, and his patience with all my questions, as he answered all of them! I also appreciate Dave that gave me a quote, and may I mention a great price! I love this Company, and all the way from the person that answered the phone to the installer, Paul! Thank you very much Comfort Solutions for all of these wonderful people that work for you!
broadhea
17:09 05 Nov 20
Jason was a pleasure to work with and he made our gas fireplace sparkle.
Tammy Jensen
01:18 04 Nov 20
From the showroom to the in home estimate to the install, I cannot say enoug. And h good things about this company! Zack and Sabian were incredible on the install. Kudos to these young me! I'd also like to mention Dave Hugie - estimator, wow, just wow. Zack & Sabian's boss (forgot his name!) was great to send them. Thank you Comfort Solutions!
Bob Farrell
22:12 03 Nov 20
Mike was great and did a super job diagnosing and fixing our furnace. He is the guy to get the job done!
Jeanette Hanney
19:51 03 Nov 20
Ray was very thorough and knowledgeable. He is polite and provided great customer service. He is definitely an asset to your business!
ramesh krishnan
17:05 03 Nov 20
They called me before they arrived and were on time. Did their job without much interaction and went an extra step in fixing a problem they saw. in spite of a couple of challenges which extended the total time they got it done the same day.
Gerald Greenwood
02:16 30 Oct 20
Ian and Jason did a wonderful job. They tuned up gas fireplace and made repairs when problems found. They did a great job.
Sandy Location
Based on 571 reviews
Maria Eckersley
22:10 19 Nov 20
We just had a fireplace installed today and I was completely impressed with the install team. Jeff and Dakota were exactly on time, quick to answer questions, and incredibly clean. They had to go through the ceiling and two walls to vent thing properly so I was expecting a lot of dust and mess. They were careful to clean up throughout the process (not just at the end) so mess didn’t travel through the house.I also appreciated that the wore masks the entire time - all six hours. I know it must be a pain to do that while working but I was very grateful for the concern they showed by keeping things extra safe.The finish work is still in process but the venting and fireplace install went seamlessly thanks to these two. I would definitely recommend their work to friends and family.
Mickey Hale
16:33 17 Nov 20
Jeff and Dakota were wonderful. Fix the fireplace SO quickly. Extremely friendly and very professional. We are so happy we purchased our fireplaces from Comfort Solutions because they worked great and the service is excellent!!!
Glen Lassen
21:35 16 Nov 20
Jeff and Dakota came on time, put up with a barking dog, fought with a hard-to-fit wood fireplace, protected our wood floors, wiped and cleaned everything when finished, and were done on time. They were both very pleasant. I'd use Comfort Solutions again in a second!!
Deborah Parr
18:02 16 Nov 20
We bought the Napoleon GDIX4N insert and we absolutely LOVE it!! it was worth every penny! I love the ability to set the temperature, light, and flame size and have it keep our family room/kitchen area at a perfect temperature without having to have our furnace heating the whole house. Tyler and Sabian did an amazing job of installing it while keeping our home clean and tidy, which we really appreciated! We highly recommend Comfort Solutions!
Scott McKee
18:04 14 Nov 20
Jeff and Lance installed our new fireplace insert. They kept everything clean and did a great job talking us through the features of the product. We appreciated the time they took explaining how everything we needed to know. We are satisfied with the service and product.
Maria Fox
23:45 11 Nov 20
Great service and I’m very pleased with my new fireplace insert. When we bought our home a year ago, all there was, was a black hole with old gas lines. I had several bids/estimates given , but wasn’t convinced until I called these guys. They were by far the best customer service and went beyond with their installation ( since our house had old lines and no existing electricity in the area ). Their price was actually even slightly lower than all the other estimates I’d gotten. I’ll recommend these guys anytime.
Anne Anderson Cain
23:32 10 Nov 20
Jeff and DakotaThey were terrific! Great customer service! We're happy to recommend you!!!
Robert Slater
21:56 10 Nov 20
Jeff and Dakota were truly amazing!!! They had to dig through 18 inches of concrete to remove a poorly placed pipe! They were able to re-attach a proper fitting pipe and finish the job with professionalism and expertise. Thank you Jeff and Dakota!
Dawnell Pace
18:30 06 Nov 20
Brody Karton did an exceptionally good job in diagnosing and fixing the problem with my Lennox furnace. Besides he is a delightful, friendly and considerate professional. He was fast and efficient. Plus I truly appreciate the office administrators that helped facilitate a much needed service. Thank you.
Sean Skanchy
21:48 05 Nov 20
Jeff and Lance did a great job. Installation was quick and easy.
Rob Chatwin
21:42 02 Nov 20
Jeff & Dakota were awesome, can I give 6 stars!? We build custom homes and I really appreciate them going over everything before and after the job to make sure it’s right for the customer, thanks guys!
Alan Brown
19:57 30 Oct 20
Jeff and Lance came to provide service on our new Napoleon AX42. Jeff patiently explained what might be the cause of the problem, made helpful adjustments, and even cleaned the glass and frame (which he didn't have to do). And then he really went beyond the call of duty by fixing a wiring problem with our other fireplace, which Comfort Solutions didn't even install. Great service!
Mary Dillon
18:23 30 Oct 20
Jeff, Lance, & Tyler were all professional, knowledgable, and did a great job. Jeff, in particular, was patient in instructing us how to use the remote.The remote is COMPLICATED!!
Mike Barnes
20:45 29 Oct 20
Jeff and Lance,The guys did an awesome job on our fireplace. They were very fast and thorough on everything. Go with them if you are putting in a fireplace.
Leann Bertsch
18:29 27 Oct 20
Chris and Ben installed a new furnace and AC unit. They were professional, efficient and very careful in protecting the home during the installation.
Kelly Siwachok
04:14 27 Oct 20
Phillip from Comfort Solutions came to our home and repaired our gas fireplace. He found and solved the issue quickly. He was professional and knowledgeable. The admin I called to set the appointment had great communication and customer service skills. I recommend these guys!
Kurt Holbrook
20:55 26 Oct 20
My new fireplace is great! Jeff and Dakota did a bang-up job with the installation of my Altitude X42 fireplace.
Danielle Callister
17:18 23 Oct 20
Thank you to Jeff and Lance for a job well done! They converted our fireplace from wood burning to gas. They were wonderful to work with. Jeff called to let me know they were on there way, they showed up on time and worked hard throughout the day. The fireplace looks amazing and works like a charm. We look forward to staying warm and cozy for the dreary winter ahead. Thanks Comfort Solutions!
Michelle Edwards
15:54 23 Oct 20
Zack and Sabian were very respectful and professional. They answered all questions and did another walk thru making sure we knew the operations and how to use our new fireplace. Also helped with use of the app to control the fireplace. Great experience with these guys.Thanks
George Hofmann
21:30 22 Oct 20
Jeff and Steve show up right when promised totally tunes up the fireplace including touching up thee paint. No mess just a great fireplace. We liked the fireplace so much installed a second one Tyler,Dylen and Dakota we awesome. On time, great install, left no mess. Highly recommend
donald markel
19:23 19 Oct 20
Thanks so much to Jeff and the entire team at Comfort Solutions for a great experience. All the work that Comfort Solutions did in our home was organized over the phone as we live out of state. Jeff and his team came in our home, did all the work, and provided pictures for us to see the finished product. If only all contractors were so easy to work with!Thanks again to everyone at Comfort Solutions.
Ethan Brown
18:02 15 Oct 20
When things go well and no mistakes get made that usually doesn’t say as much about a company as when there is a problem. Aaron and the guys from comfort solutions have been great to work with. There was a mixup on the invoice and we ended up with a different sized fireplace than we expected. Aaron responded really positively and working to fix it. I think other places could’ve easily pinned this mistake on me but Aaron didn’t and is working to make us happy. I really appreciate that.
Donald Hinks
21:28 14 Oct 20
Jeff and Lance were very careful about their installation work and cleaned up very well. They were friendly and courteous and did a thoroughly professional job. I would recommend them to anyone.
Diane Larsen
15:41 13 Oct 20
Jeff and Lance finished up my fireplace today and it looks great. I appreciate how careful they were putting down their drop cloths, vacuuming up behind them and also wearing all their protective gear during this coronavirus season. Jeff went the extra mile to show me how to use my remote, step by step. Very nice to work with.
Cameron Nichols
22:05 12 Oct 20
Jeff and Lance were great. Super professional. The fireplace looks amazing.
Heidi Todd Quinn
21:17 07 Oct 20
Great job. Clean. Fast. Efficient Jeff and Lance are the best!?
Katrina Charlotte
20:26 06 Oct 20
Jeff and lance did awesome, we love the new fireplace !
Fiona Charlton
22:47 02 Oct 20
Very fast response time from ordering to installation. Aaron was a knowledgeable salesman. Jeff and Lance did a professional job with the installation, very neat and tidy leaving me with a fabulous fireplace which transforms my home.
NED KINGF
16:24 02 Oct 20
Juan and Justin knocked the job out! The attention to detail was very appreciated. Stayed with the job until it was up and running.Thanks CS of Utah!
Dawn Bardon
23:15 01 Oct 20
Great experience. Initial estimate was easy to schedule, positive and zero sales pressure. Install was great. Jeff and Lance did a fantastic job on the installation. They were very careful in our home and left everything spotless.
Connie Neylan
20:35 29 Sep 20
I have loved working with Comfort solutions. Everyone has been a joy to work with and have gone out of their way to answer any questions I’ve had to help me redo a poor job done 20 years ago.I was lucky enough to have Aaron as my salesman who help guide me through my purchase and answered questions about reframing. He was quick to answer my calls.Tyler worked around my schedule to pull the gas line and take out the old fireplace for me... plus answer questions I needed for the reframing. Great to work with and conscious of the little details that made the gas installation very clean lookingJeff and Lance did my installation and did an awesome job. They were great with any and all questions I had. They were personable and took their time to do an excellent job.I’ve had some pretty poor work done in the past, so it’s taken me along time to have anyone back in my home to do work. But these guys have helped me to gain confidence in the workmanship that is out there.Thank you again for such a great job
Jonathan Crosswhite
20:00 28 Sep 20
Jeff and Lance were awesome! Very professional and communicative throughout the process. Problem solvers.
Daniel Urrea
20:47 24 Sep 20
Jeff and lance were very professional and knowledgeable, will definitely recommend comfort Solutions to anyone looking for good service and quality.
Ryder Wood
21:53 23 Sep 20
Jeff and Lance did a awesome job on the install of our fireplace. Jessica & Horald Quigley could not be more happy with the job they did, thank you!
Jason Sanders
14:02 23 Sep 20
Jeff and Lance did an outstanding job with my new fireplace. They are prompt, professional and clean. Looking forward to using it all winter!
Frank Coppola
22:47 18 Sep 20
Jeff and Lance Saved the day. Both were very professional. Worked very clean. Answered all of our questions. Walked us through the operation of the fireplace unit to make sure we understood how to operate it. Thank you for all that they did.
Grant Pierce
20:54 17 Sep 20
I had a great experience with Jeff and Lance. We had a situation with the crowning of the fireplace not covering everything I wanted it to cover. They called back to the office and got a new custom fitting and it will be installed next week. Great company.
George Hinde
19:30 17 Sep 20
Recently purchased a Mitsubishi heat pump/air conditioner for my home addition. Could not be more pleased with the unit! So far there have been days with temperatures above 100. The rooms remained at 70 degrees! There have been days with temperatures in the 40's and 50's, and the heat pump kept the room temperature at 70. Also; QUIET and EFFICIENT! As for the install processWayne and his crew were on time, totally professional, absolutely knew what they were doing , and when they left the work area was spotless!
Michael von Grey
22:52 16 Sep 20
Ian led a thoughtful and effective redesign on our air flow that has allowed temperatures in our home to be more consistent.
Pupps Mom
19:19 16 Sep 20
Jeff and Lance were very kind and explainedIn great detail what I needed to know aboutmy beautiful fireplace.
Wendy Harker
19:30 15 Sep 20
Jeff and Lance were super friendly and did a great job!
CJ Baltz
17:32 15 Sep 20
Tyler and Sabian from Comfort Solutions were great to work with. They were professional, patient and were understanding. Unfortunately, I framed the fireplace incorrectly and they were not able to complete the job. However, this was not their fault and I hope they come back to complete the job. Thank you!
Jeff Chan
16:43 13 Sep 20
Jake (sales) and Phillip (installer) were both really great to work with. They were both very professional. We received around 5 bids to replace our complete HVAC system (furnace, AC, and thermostat). Comfort Solutions provided the best value and best experience of the bunch. They go out of their way to make sure that their customers are happy and have a good experience.
Joanne Pennock
03:06 12 Sep 20
We are thrilled with our new fireplace insert! Our first visit to the showroom, Shane was courteous and educated. He listened to our needs and recommended the best alternative for our new fire place. We were then connected with our comfort Advisor Aaron who came to our home to measure and evaluate to make sure the insert we had selected would work. We then received a friendly phone call from an office staff member to set up installation date. Our installation team Zach, Sabian and Tyler showed up promptly during our time frame that was given to us. They were totally professionals in their work, especially when it came to social distancing, wearing masks and following the COVID-19 protocols. They were awesome! We would consider the whole experience from start to finish an exceptional experience and would recommend Comfort Solutions to anyone.
Juan Jose Garcia Maldonado
06:08 11 Sep 20
Juan and Justin were superb they installed the new units in three days and it has made the weird weather we have had this past week from hot to cold back to warm.
Brooke Smeltzer
17:02 10 Sep 20
Jeff and Lance were amazing, efficient and great to work with. Will Definitely recommend your company.
DHR You're Home - Helen
23:10 09 Sep 20
Had great service from Jeff and Lance who installed two fireplace inserts for me. Very happy with the service and the product.
lowell elmer
22:53 05 Sep 20
Of three company's we asked for bid, Jake was the most knowledgeable, gave us realistic product options, per our parameters, and the lowest price quote of comparable products common to the bidders! He also made sure our product warranty was executed, as explained, and did a post inspection of the install. Chris, our installer and his helper, Ben, prepared our home for the work, covering hallways, carpet and stairs from front door to basement; took the time necessary to remove the old system, replaced old piping exhaust systems from the old furnace as well as our upstairs HVAC, and our water heater as the duct is common to all.Installed the new furnace carefully, and of course explained how to use the new thermostat and furnace and to conduct homeowner preventitive maintaince. We have used Comfort Solutions for several years on otherprojects, and Chris has done service for us in the past and we have never been disappointed in his professionalism and personal attention to detail and followup. Thank you so much.