Utah’s Leading 5 Star Fireplace Experts!
More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don’t take our word for it….See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!
Ogden Location
Based on 1599 reviews
Heather Gerdes
01:39 03 Mar 21
Thank you so much Dave!! He saved me from enormous expenses by helping me trouble shoot since I was leaving the state for military orders the following day. What a blessing and relief to work with this company!
Deborah Dansie
01:32 03 Mar 21
Melissa Jones
18:22 02 Mar 21
We had a very old furnace, a/c, and thermostat that needed replacing ASAP! Carson came and consulted with us and followed through through the process. We also had Juan, Chris, Mervyn, Jason, and Ian over the course of the installation who were all AWESOME! Very good experience. Comfort Solutions is our new company for all of these future needs.
Jessica Garner
23:55 01 Mar 21
Ian and Jason did a great job on our installation and getting everything working perfectly!
Ben Crenshaw
16:10 01 Mar 21
Montana Vigil
14:04 01 Mar 21
My furnace stopped working suddenly this past weekend and I found comfort solutions on google. I called and was very promptly contacted by a technician (David) who informed me that weekend on call diagnostic visits were much higher in cost than normal week day calls and offered to walk me through some steps to try and fix it myself. After a few steps, we found that my flame sensor was dirty. David walked me through the steps to remove the sensor and clean it. Low and behold, my furnace worked again!! The best customer service experience I've ever had! David was so kind and professional and saved me about $400. I will always call comfort solutions in the future. Thank you so much David!
Donnie Dean
18:27 28 Feb 21
David was very professional and happy to help. He is knowledgeable and thorough. He found the problem in no time, and started working on the repair immediately. Thanks for your help David!
Maxine Baker
18:18 28 Feb 21
Dave helped me troubleshot over the phone to save a after hours service call . Awesome service, very pleasant, knowledgeable technicition . Very professional.
Briana Soik
20:14 27 Feb 21
Our furnace went out, after hours. We had David who was very professional and explained in detail what was going on. Will use them again.
Margene Johnson
16:13 27 Feb 21
Dave was very professional and kind. He took care of our problem so we were not without heat very long. Will call Comfort Solutions again and hope David is our repairman.
Jean and Todd Brooks
04:40 27 Feb 21
Todd did an outstanding job bring two of our gas fireplaces back into service. Extremely knowledgeable, he rapidly assessed and cleared all problems. Fantastic job!
D A Martinez
19:33 26 Feb 21
Dustin Armstrong
14:32 26 Feb 21
I had a great experience with Comfort Solutions. Technician Todd was very knowledgeable and quickly fixed the problem with my freestanding Jotul Fireplace. I had called seven other companies first and was increasingly dismayed to discover how few actually companies are able or willing to service these freestanding fireplaces (if you companies told me they would only service a fireplace they had installed.) So I was greatly relieved when Comfort Solutions said they could get the job done, and they follow through. Will definitely use them for future heating and fireplace needs!
Thomas Laswell
02:55 26 Feb 21
Checking out the electric fireplaces.
Chuck Mitchell
00:31 25 Feb 21
Iran and Jason was fantastic, Clair was remarkable and followed up on all details
Janet Bentley
19:22 24 Feb 21
Jason along with the heating maintenance also repaired my gas fireplace. He was amazing. So helpful and so glad he had all the partsthat were needed in his truck. So so blessed he fixed everything that was needed....
Rick Kamp
16:34 24 Feb 21
Carson Black, our Comfort Solutions consultant, explained everything in detail about our new Furnace installation and costs. He went above and beyond to ensure we were happy with our new system. The Service Pro installers, Juan, Mervin, Phillip and Justin we very professional, and cleaned up everything upon completion.. Juan, took his time to explain the functions of our new heating system and made sure we understood everything upon his departure. I'm very impressed with Comfort Solutions and will continue to use them for all our heating / cooling needs.
Melanie Rindlisbacher
03:30 24 Feb 21
We have an older gas fireplace. We contacted several companies and comfort solutions was the only company that called us back or scheduled an appointment. The tech, Jason, had our fireplace repaired, restored and updated in just a few hours. He was awesome. Clean, friendly and great at teaching me how to use my new fireplace.
Jeff Hyde
16:15 23 Feb 21
Elizabeth Schmidt
15:22 23 Feb 21
Jeff and Dakota did an awesome job installing our new fireplace! They were on time, cleaned up afterwards and answered all of our questions and then some. Great work!
Deborah Foxley
22:42 22 Feb 21
Paul & Dave were both wonderful to work with and very knowledgeable. We love our beautiful new fireplace. Thank you!
Laura O'Connor
19:12 21 Feb 21
Jason came to fix our fireplace giving us solutions that were cost effective and completed quickly. He was knowledgeable, friendly and helpful as we explained that we wished we would have added a blower at install but were told it couldn't be done after the fact. Jason said it could be done and explained the process and cost associated to make it happen and wasn't pushy to do it right away.This is the 2nd time we have used Comfort Solutions and we will continue to call them for our heating needs.
John Bucher
07:44 21 Feb 21
Scott Andersen
21:42 20 Feb 21
Installed a new humidifier and furnace. Ian and Jason worked on a Saturday and were very professional and quick. It only took 4 hours which is less than what was expected. A very nice and clean installation. Ian went over the system at the end so I am comfortable with the new system.
Missy Laramie
15:50 20 Feb 21
Jason was on time, friendly, and knowledgeable.
Robin Genaro
00:02 20 Feb 21
Jeff and Dakota out of the sandy office were quick and efficient. They were friendly and knowledgeable about showing me how to use the blower on my fireplace. And it didn't take them very long to put the rest of my fireplace together.
Terry Haney
16:56 19 Feb 21
David from Comfort Solutions was very courteous and professional answered all of my questions about my AirScrubber +. He also shared valuable information about my humidifier and overall maintenance practices I should be following. Thank you David.
Katie Korte
16:34 19 Feb 21
Great service! Professional. Got our fireplace working in no time! Will definitely use them anytime our fireplace needs maintenance or cleaning. Jason was great!
Brice Hogan
16:27 19 Feb 21
Tuesday night we got home from our vacation after a big snow storm and our furnace was not turning on. I called Comfort solutions at 9 at night they sent Jason and he got there within 30 minutes. He found the problem was our thermostat and got it fixed quickly. It was nice to know that Comfort Solutions could come out as quick as they did and have someone like Jason who knew what he was doing. I would recommend Comfort Solutions to anyone and ask for Jason he was great!
Rishi Singh
16:26 19 Feb 21
Jeff and Dakota were great to work with! Very professional and fixed all the issues with ease! They know what they are doing!
Barbara Keller
23:57 18 Feb 21
A big THANK YOU to Jason and Ian for making adjustments to our new insert today. They are professional, efficient and did a great job!
Pam Eppel
22:08 18 Feb 21
Todd provided excellent service. He not only cleaned our fireplaces, but he educated us on what to do so our fireplaces would perform their best.
Leslie Covington-Taft
19:44 18 Feb 21
David Derezotes
15:32 18 Feb 21
David was our repair guy. I immediately liked and trusted him, he was professional , kind, and responsive. We had some faulty parts and later a challenging electrical problem, but he followed through and finally helped us get it right, I would use him again!!
Mark Barbour
02:14 17 Feb 21
Quinn Coles
01:09 17 Feb 21
Our furnace stopped working the night during a snowstorm, we woke up to inside temperature of 50⁰!David came over before the estimated time and was very professional. He solved the problem and did a thorough tune up. I learned some things from him and appreciated his hard work and time.10/10 -- would recommend!
mike wilkes
21:15 16 Feb 21
Replacement of gas fireplaceComfort solutions did an excellent job of installing a new upgraded gas fireplace. The installers Rory and Sean were very professional, used social distancing and masks, were neat and clean and left the area ready for the next step. They arrived on time, answered our questions and did a final demonstration with the finished product. Would highly recommend them.
laura flower
21:06 16 Feb 21
From receiving the quote with Clair, to the actual install with Jason and Ian, it was great to work with Comfort solutions! Great service and price. Specials thanks to Ian and Jason for doing such a great job and being so friendly. It’s great to find a company as a go-to for needed services.
Karen March
19:19 16 Feb 21
Ian and Jason were extremely efficient and professional in taking care of our needs.
Earl Arnoldson
23:30 13 Feb 21
Ian and Jacob were punctual and efficient with diagnosing the problem and taking corrective action. They were great in their explanation of their work and the solution of the problems they encountered.
Neylan McBaine
17:53 12 Feb 21
Derek Johnson
19:54 11 Feb 21
Ian and Jason did a great job repairing the blower on our heater! They were fast and professional and did a great job!
Lane Hoyt
23:01 10 Feb 21
If I could leave a Ten Star review I would. We had a new furnace installed by one of, if not "the Best Installer" I have seen and this is from someone who was in the building trades for 25 yrs. Jeremy is a true Journeyman at his trade. Excellent install and our Seller Carson is Top notch also. He went over and above explaining all of the different options we had. He also came back the day after the install to make sure we were happy with the service. Both were very friendly and professional following all of the Covid guidelines. Very happy with the service we received!!!
Andrew Hemmert
15:43 10 Feb 21
Great work! Chris and Ben installed our new furnace and AC. They were helpful, courteous, and listened to our input. Thanks again!
Chris Morton
22:09 09 Feb 21
Ian and Jason did a follow up visit to replace an incorrect breaker and to set our thermostat/humidifier so it could operate the blower when needed. They did an amazing job. They arrived when they said they would, the work was quick and well done. They were really nice, incredibly knowledgeable, and took the time to explain what was being done and why it was being done. Ian made sure to correct not 1, but 2 errors while he was here that I was not even aware of. Again, amazing job Comfort solutions!
Carrie Scoggins
19:14 09 Feb 21
Ian and Jason just installed a steam humidifier to my system. Very professional service! Got the installation done, cleaned up, and went over operating instructions. Very thorough. I would highly recommend Comfort Solutions!
Tiffany Profsky
15:04 09 Feb 21
Doing a remodel, had 3 gas fireplaces installed. Ian, Jason and Jordi were very professional, friendly, knowledgeable, and helpful!They were all patient with my questions and took the time to explain the differences in each fireplace . Ian gave me contact information to text or call him w questions. Today I had a couple questions and he called me right back!Good job guys!Follow up. Had an issue w a leaking fireplace flue (not sure on spelling ) . One notified they had a person here in 3 hrs to fix.I always think more highly of a company that will be there for you when things didn’t go exactly as planned . Again good job guys
Brett Slack
23:34 08 Feb 21
Dave did a great job. He explained everything he was doing.
Joanne Reinertson
19:16 07 Feb 21
David was excellent in communicating arrival time and was very professional in making certain our heating system is well maintained. Thank you, Comfort Solutions and David!
Jennifer Burr
21:08 05 Feb 21
Ian and Jason were amazing. They both were very professional. They showed up on time, explained what they would be doing, kept the work area very neat, took out all the old parts, trash, and cleaned up the work area. After the job was finished, they walked my husband and I through all the features and benefits of the new product.I would highly recommend them.
Jack Sheffey
00:24 05 Feb 21
rick Strebel
15:54 04 Feb 21
Fire place cleaning. Ray was fantastic. Took his time to explain what he was doing . And what products that were needed to clean the fireplace. Didn't mind me sitting there and watching and learning what needed to be done. Super professional. Great company and workers. Thanks Ray
Bobbie Phillips
00:32 04 Feb 21
Jason was exceptional, he worked on my furnace and water heater and did a superior job. Friendly, professional and made sure everything was working great before he left. I would highly recommend Comfort Solutions and if you have Jason you are in good hands.Bobbie Phillips
Lisa Wright
21:40 03 Feb 21
Rory and Sean were on time to install our new fireplace. They were careful to keep our home clean while they worked. They were very quiet while they completed the job. Once they were finished they took time to explain everything about our fireplace and answer any questions we had. I recommend Comfort Solutions as well as Rory and Sean!
Doree Strauss
20:48 03 Feb 21
Fantastic job. Fireplace looks so wonderful and clean again.
Brooke F Scott
22:56 02 Feb 21
We have had a very good experience with Comfort Solutions. Jason came out after hours last week to fix our AC, and then came back today to clean and tune both of our AC systems. He was great--very conscientious and thorough. Mike also came to fix our gas stove earlier this year, and he was wonderful as well. We had a bad experience with another well-known company last year, so I really appreciate how much nicer it is to work with Comfort Solutions. They seem honest and knowledgable and don't try to upsell you on things you don't need. Highly recommend.To add to my earlier review: In Jan of 2021, David came out to service our furnaces and was just as nice and helpful as he could be. He also cleaned our electrostatic air filter and humidifier--I've never seen another technician do as thorough a job. All of our equipment is as clean as it's ever been. I would give Comfort Solutions (and David) an extra star for customer service if I could. Once again, I highly recommend.
Steve Parker
22:18 02 Feb 21
Chris and his team called ahead of their appointment to let me know that they were on the way. They put on shoe covers, floor mats to protect my carpet and were totally professional. Of the three different companies I called for a bid, Comfort Solutions was the only one that brought a ladder and physically looked at my furnace and thermostat before giving me a bid. The others, just gave me a bid and hope that I would bite. Because of their work, I now have an annual service contract with them for all of my HVAC and heating equipment. Comfort Solutions is now my .Comfort Experts. Steve Parker ... 2-2-21 :-)
Brock Emerson
14:22 02 Feb 21
Ian and Justin did a great job with our fireplace. Many thanks.
M Ohm
13:55 02 Feb 21
Ian is the best. Unfortunately my furnace has seen better days but Ian took his time inspecting the unit and explaining to me what he found. I wish all service people were as good as Ian.
Paul Twede
18:29 01 Feb 21
He was on time, knowledgeable and very professional. Would recommend him to others.
Lance Okimoto
02:20 30 Jan 21
David was our technician today and he did a terrific job of performing a tune up on two of our furnaces. He was polite and very professional and represented Comfort Solutions well! Will request him again in the future!
Alisa Oakley
02:12 30 Jan 21
Ian Sloan is awesome! He is who you want out to your house. Jason C and Jordan are great as well. Aaron and Adam are who you need to talk to for your bid.
Ryan Bown
00:11 30 Jan 21
My fireplace had not been able to light for a few years, and I reached out to Comfort Solutions to come and see if they could repair it. When Mike the repairman came to see what was wrong, he was able to diagnose what needed to be fixed, and he told me I could either do a band aid serice, and the problem would probably still be there, or fix what will make it work and function for a long time. I chooose the second option, and the office was pleasant to work with and keep me up to date on when the part was in that I needed, and even called me about a cancelation that had happened and got me scheduled earlier than later. After Mike completed the work, the fireplace looks new and works as it should. He even fixed the blower that was not placed very well in the fireplace before. If you are looking for professional service, and and company you can trust with your fireplace needs, I recommend Comfort Solutions. Thank you Comfort Solutions for your exemplary work.
Christine Shetrone
23:46 28 Jan 21
David Stone was our technician and he was fantastic. Punctual and thorough. He explained what issues we were having and possible scenarios. I appreciated how he took the time to go over everything he did.
James Heaps
23:05 28 Jan 21
Great experience! Chris and Ben did a great job installing our new furnace and A/C unit. They were polite and clean in their work. Chris went out of his way to ensure that any existing issues were corrected and did so in a very professional manner. His explanation of the systems, operation and maintenance was thorough and easy to understand.
Jon & Renee Lewis
21:38 28 Jan 21
Donald Hinks
01:15 28 Jan 21
Phillip & Justin provided excellent service on commissioning our Napoleon fire. They were very professional, cleaned up after them and explained how it all worked.
Colby Dean
23:02 27 Jan 21
Jason serviced my fireplace when it had troubles staying lit. He had it up and running in less than an hour. Works great now.
Leta Baker
22:08 27 Jan 21
Our furnace stopped working while we were gone for the weekend and the house was down to 40 degrees by the time we got home. Of all the HVAC companies we called in desperation that Sunday night, Comfort Solutions was the most responsive and quick to make sure we were taken care of after hours. Our technician Jason was great. He arrived right on time, did all he could to fix our issue and was kind and communicative every step of the way.
Diane Kunz
15:51 27 Jan 21
David Stone the Technician did a great job; Comfort Solutions gives the best service.
Julie Baird
04:55 27 Jan 21
David was on time, courteous and quickly diagnosed and fixed the problem with my furnace. David went the extra mile when he cleaned up after the service.Thanks, David!
Gary Nebeker
01:41 27 Jan 21
David was professional and thorough in his system evaluation. He listened to my concerns and provided the evaluation and recommendations I needed. The schedulars were polite and efficient. Comfort Solutions is a top notch outfit which I will use again.
Sam Marcheschi
18:53 26 Jan 21
Anjali Gottreich
15:05 26 Jan 21
I highly recommend comfort solutions. They were responsive to our problem and Ian a knowledgeable professional installer.
Lawrence Torres
05:52 26 Jan 21
Very great service from Dave. Fast and efficient, helpful on questions asked.
Mark Dillenbeck
19:00 25 Jan 21
I have worked with this company for years. The customer service from the office to the technician has always been excellent!! I use no one else and would highly recommend!! My technician today was very thorough and explained the issue clearly!! Thank you!
Patti C Edwards
18:21 25 Jan 21
Our serviceman Ian was nothing but professional and competent. His experience in this profession enabled us to feel confident about installation of our new furnace. His co-worker Jason was polite and helpful as well. We enjoy the sincerity and attention we’ve received. We have the utmost confidence beginning with our sales associate Carson. Comfort Solutions is a definite thumbs up for us.
Laura Adams
16:47 25 Jan 21
I had my fireplace tuned up. I am loving it. Great service.
Barry Nelson
02:01 23 Jan 21
Wonderful experience we had with Comfort Solutions. Jason arrived on time and was friendly and very knowledgeable about the work that he preformed on our gas stove. We will recommend Comfort Solutions to all our family and friends.
Ann Jones
00:10 22 Jan 21
Chris and Ben came out to install new furnace they were the best. They were able to get us right in and get us heat as we had been without heat and very cold with our furnace going out . They know what they are doing they explained it all worked so hard to make sure it was done correctly they cleaned up after was done your company is very lucky to have the 2 great employees I will recommend you guys to family and friends you have earned our business we will always be a happy customer we appreciate all you did and also our salesman Carson is super awesome he knew what we needed and handled all of it for us he was great he gave us options and took time explain everything to us ..i recommend these 3 and this company ...thank you all so much..
Steven Kimball
18:44 21 Jan 21
Comfort Solutions did an inspection and cleaning of my gas log fireplace. They also installed a blower. The technician was careful not to get any soot on my carpet. He completely tore down and rebuilt the gas log. The fireplace now looks and works great. Th heat from the fireplace is a nice addition to our great room. I have recommended Comfort Solutions to several family members.
Lecia McCollum
18:11 21 Jan 21
Cleaned and performed maintenance of our furnace. Technician was in touch with us prior to coming to let us know when and as a reminder. He was so polite and friendly. I think it is important when we have service people in your home that they are people you can feel comfortable with.
Cardon Farms
17:39 21 Jan 21
Dave did a great job at out place sorting out the furnace. On time and straightforward. Definitely planning to use these guys again. Thank you!!
Matt Cardon
05:55 21 Jan 21
Randy Young
19:46 20 Jan 21
I thought they did a great job I was surprise to see them carry in a vacuum and use it. Thank you Carson and Cris
Suzanne Winslow
01:51 20 Jan 21
Jason did a great job on fireplace service and repair. He was prompt, knowledgeable, and offered reasonable suggestions.
Jordan Bunnell
01:38 20 Jan 21
What a phenomenal job, and pleasure to have Dave come and check our system out. Extremely knowledgeable, far beyond any technician I’ve worked with before. Extremely thorough, my system is humming along with no more worries. Thank you!
Lynn Christensen
18:21 19 Jan 21
David Langford
01:08 18 Jan 21
Sydney Kahler
00:05 16 Jan 21
Thank you Ian and Jason for your professional repair of our gas fireplace insert. Being a custom install, it is not the easiest to work on but you gentlemen did a great job. Keep up the good work!
Lonnie Dickerson
23:35 15 Jan 21
Our Comfort Technician, Ian Sloan installed an Air Scrubber (Active Air Cleaner) on our furnace. Did a great installation job. We have already noticed a real improvement in our air quality. Ian and David (our previous comfort technician) are real assets to Comfort Solutions. They did their jobs exceptionally well, were very friendly thus making it an enjoyable experience working with your company. Thank you.
John Legg
22:06 15 Jan 21
David did an excellent job and did exactly what I was looking for. Assess, advise, maintain and repair. David was knowledgeable and efficient, has our systems running beautifully; the house is balanced and we are now completely informed and prepared to make additional improvements to our systems.
Shauna Rensch
23:37 14 Jan 21
David did a great job. He was very knowledgable and answered all my questions. He took care of two fireplaces and the furnace. I look forward to using Comfort Solutions in the future to continue maintaining my heating, cooling, and fireplaces.
Patti Marquart
04:36 12 Jan 21
Jennifer Heaps
23:57 11 Jan 21
Comfort Solutions did a great job with the installation of our gas fireplace insert. Aaron performed the bid and was very knowledgeable about the various products. Jeff and Dakota completed the installation today and were great. They vacuumed up and made sure everything was working exactly as it should before they left. They even tolerated being followed by three dogs as they installed the insert. Very conscientious. Thanks!
Michael T Filippone
18:28 11 Jan 21
Night Wolf
00:49 09 Jan 21
Ian Sloan and Jason we're awesome. Thank you!
Benjamin Smith
22:26 08 Jan 21
Ian and Jason did a fantastic job installing our fireplace. They were very professional and kind and worked hard to get the job done, even with a few hiccups in the setup. Would highly recommend!
Scott Ostergaard
23:47 07 Jan 21
Katherine Smith
01:22 07 Jan 21
Aaron was very helpful I’m guiding me toward the gas fireplace matched my needs. He explained the features and benefits of the different options and invited me to go to the showroom to see and compare the products. Tyler and Caleb installed the fireplace and were professional and complied with COVID-19 protocols which was important to me. They worked carefully with no mess and cleaned everything before leaving. They took the time to explain the use and maintenance of the fireplace and remote before leaving. I will definitely recommend Comfort Solutions to anyone in the market for a fireplace.
Dave Nash
00:56 07 Jan 21
David Stone did a great job! Quick and pretty affordable, really.
Kristen Davis
19:53 05 Jan 21
Julie Paulos
20:40 01 Jan 21
Great service from these guys. Dave was professional and took the time to explain all the work he did on our furnace. Would definitely call them again.
Rebecca Hales
18:14 01 Jan 21
Serviced my gas fireplace. It wasn’t lighting
Philip Daniels
17:35 31 Dec 20
Jason is amazing and goes above and beyond!
Kent Baugh
16:19 31 Dec 20
Ian and Jason were incredible. They KNEW exactly what they were doing and could not have been more professional and informed me of everything and were incredibly fair in their fees. Thanks for a great job!!!!
Ralphg Wilson
16:17 31 Dec 20
James Hall
03:04 31 Dec 20
Todd tuned up my fireplace. Wonderful and friendly service and well worth the peace of mind that my fireplace is good and safe working order.
Wendy Austin
01:51 31 Dec 20
Ian and Jason were awesome. Took their time, worked longer than they said to make sure it was done correctly and we were happy with everything. Everything was great, highly recommended
William Gelling
23:51 30 Dec 20
Technicians repaired my fireplace. Awesome job, friendly, quick and professional. Excellent job !!!
Derrik Marshall
20:48 30 Dec 20
Super happy with the service. David was nice and even went out of his way to give advice on a another matter not related to my furnace. We always go to these guys.
Richard Goodloe
00:03 29 Dec 20
These guys are good!!! Trevor got here on time. 10 minutes later had the problem identified. 5 minutes later it was fixed. Wonderful job!!!
Renae Medina
18:02 28 Dec 20
Jason came and gave our gas fireplace a tune-up. He was very efficient and friendly. The fireplace runs better than it did when it was new. We asked about our 2nd fireplace and he set up an appointment to have Jake come out the next day to give us a bid. I would give Comfort Solutions ten stars if possible.
Susan Ogilvie
16:37 28 Dec 20
Cleaned our gas fireplace including the logs and glass. It looks and performs like it’s brand new.
Vincent Ramirez
00:08 28 Dec 20
Wayne and Jake came and installed a new furnace in our house. We have a 100 yr old house which had a ton of heating issues. Jake came and gave us a great bid he was extremely knowledgeable and great to work with. Wayne and his crew came and installed a new furnace. they had to repair and run new ducts and vents along with a new return. The entire team is extremely knowledgeable professional they worked hard and quick. We are so happy with our new heating system and our experience with comfort solutions.
Valorie Nelson
23:04 25 Dec 20
Jason cleaned and repaired our fireplaces. He was friendly, professional and did an outstanding job. Our fireplaces look brand new and work better than they have since we bought the house. I highly recommend him to anyone wanting this service.
Rhenn Morgan
23:16 24 Dec 20
Ray came over to the house and quickly found the problem with the furnace. He was able to find the needed part and made an appointment as quickly as he could to get the furnace fixed. He was very friendly and helpful. He went above and beyond on Christmas Eve and we are very appreciative. Thank you!
Laurie Maddux
20:24 24 Dec 20
Paul from Comfort Solutions installed a gas fireplace. Paul was awesome at explaining how to use the remote for all the different features. He was also very clean and tidy in his work. He gave us a complete demonstration on how to remove the glass and clean it when needed. All our questions were answered! Thank you Paul!
Jeremy Green
01:10 24 Dec 20
Ray came to our house to look at our furnace that wasn’t working. He quickly diagnosed the problem and ordered the part. He quickly replaced the broken part and got our furnace working. He was very friendly and helpful.
Randy V
23:56 23 Dec 20
Fireplace needed to be adjusted. Soot on glass and unit. Cleaned and adjusted. Ian and Jason did a great job..
Jack Wahlen
18:09 23 Dec 20
Zack S & Dave H installed a new fireplace insert. They protected all floors with drop clothes, they were efficient, explained each step well and made sure we were happy with the product before they left. They knew the fireplace, the vents it required, the electric function and had all the necessary tool to accomplish the work in good time. I would recommend them and Comfort Solutions.
Rick Hanson
22:16 22 Dec 20
Diana Knowles
17:19 22 Dec 20
David Stone was efficient and courteous. David is an example of the superior quality of service and products we’ve come to expect from Comfort Solutions. Great job!
George Hofmann
23:44 21 Dec 20
David did an outstanding job
Lonnie Dickerson
22:15 21 Dec 20
David found the problem quickly and fix it. He also cleaned and serviced the furnace. He was very thorough and did an excellent job. He was responsive and answered all of my questions. Very professional. Thank you.
Betty Bird
18:43 21 Dec 20
Jason came and gave our furnace and gas fireplace a tune up and made sure everything was working perfectly. We also signed up for a spring maintenance on our air conditioner also. He cleaned the gas fireplace and removed all of the white vapor that gets stuck on the window. It looks brand new now.
Susan Goodliffe
18:25 21 Dec 20
Just had Ian Sloan and his partner Jason service our furnace. They were very professional and thorough. They identified several issues with the original installation that may have contributed to our problem. Appreciated everything that they accomplished and their willingness to communicate what they were doing and why.
John Huntinghouse
16:01 21 Dec 20
Juan and Marvyn were amazing techs. They were efficient, courteous and got the job done. I would 100% recommend Comfort Solutions for any HVAC needs. Their pricing was great and customer service was amazing! They were the best of both worlds.
Staci H
22:50 18 Dec 20
David was courteous, professional and kind. He went right to work and had the problem solved quickly. The price was fair and I appreciated that they were able to squeeze in our appointment.
Brad Omer
20:35 18 Dec 20
Today Jason and Ian came to fix my gas fireplace. Great job! Found the blown fuse, replaced the control module and did other maintenance. Punctual, professional, clean, efficient, friendly. Top rating. I'd be glad to have them back again.
Dan DeCort
16:51 18 Dec 20
Ian and Jason were professional and fast. Quick fix and out the door.
Greg Harvey
04:16 18 Dec 20
Ian and Jason came and addressed an issue with the pilot light in our gas fireplace. They were clean professional and knowledgeable. As a Builder having a team with this kind of follow through is invaluable. Definitely recommend.
Justin Sandstrom
17:11 17 Dec 20
Ian and Jason came and finished our fireplace install. They were both courteous and professional!! They explained how to operate and adjust the system as well as cleaning. We have used Comfort Solutions in the past for HVAC install. We always been impressed by their professional staff and their responsiveness!
Bryan Toskovich
22:21 16 Dec 20
Ian and Jason did a fabulous job. On time, professional and cleaned up everything they touched. We upgrade our filters for the furnace to be more efficient and to help with air quality. They even braced the duct better.
Michael McConkie
21:26 16 Dec 20
Ian and Jason were great. They came to my home to adjust/ repair a fireplace I had installed and were very friendly and professional. They answered all of my questions, cleaned all of the soot, and now everything is looking and working smoothly in time for the holiday.
Heather Callister
19:58 16 Dec 20
Jason and Ian repaired a piece of my fireplace which was covered under warranty. They showed up on time and were courteous and professional.
Janet Braithwaite
16:52 16 Dec 20
Ian and Jason came and conquered. Fixed my gas fireplace and was able to zero in on the problem so quickly. I am very happy with their work. It’s been working great since.
Maul
14:44 16 Dec 20
Very happy with the service we received from David, the technician from Comfort Solutions. He was very pleasant to work with. He thoroughly vacuumed the furnace and he offered me great advice when I asked him about the dirty filter. Thank you David!
Ann Baker
04:32 16 Dec 20
David Stone spent extra time driving to my home to inspect and service my furnace on an already busy day for him. He did not rush through it, but took the time to explain the parts that need replacing soon. I will follow up and when I can, I will request Dave again. A very nice guy.
Raymond Sanchez
03:08 16 Dec 20
Mike was extremely professional, called prior to arrival and completed the repair in minimal time. Very happy to have the fireplace up and running again.
Carolyn Hales
00:03 16 Dec 20
They were very efficient and polite.
Shane Lewis
20:25 15 Dec 20
Ian and Jason were excellent, professional and prompt. Quick no fuss fix.
Steven Dowdle
19:29 15 Dec 20
Jason and Ian from Comfort Solutions were fantastic. They came for a warranty issue with our fireplace and made sure they fixed the problem at hand as well as took care of another issue that came up while on-site. They even were willing to install a fireplace remote that I was interested in right then and there. Great company and super reasonable prices.
DeAnne Trauba
17:34 14 Dec 20
Ian and Jason helped educate us on how to maintain our fireplace. They were very prompt, professional, and have great experience. It was a pleasure having them in our home. Thanks! 12/14/2020We are very happy with the Comfort Solutions team. Aaron B was our sales representative. He was professional and very easy to talk with. We feel like we received a great deal on this purchase. Paul H. installed our new Napoleon GXT36 fireplace. He was very respectful and proficient with the entire process. He left the area very clean and explained in detail how to use and care for the fireplace. The install only took about 5.5 hours. Thanks Comfort Solutions!
Allison Peterson
08:06 14 Dec 20
I needed their services at a very busy (cold) time of year for my repairs. They are obviously very tightly scheduled, but I was impressed with the pleasant demeanor my technician had. His name was a David Stone. My repairs were more extensive, and he ended up having to come back two days in a row. This meant a longer day for him, but he was courteous and never acted bugged. He was very knowledgeable and I felt confident in his assessment and all the repairs he had to do. Needless to say, everything is up and running and he gave tips on how to make things more efficient.
Kristen Williams
18:48 11 Dec 20
Professional and friendly, this visit was routine, but they have fixed problems for me in the past, quickly and for a reasonable price. I always call Comfort Solutions for my HVAC needs
Chelsea N
18:31 11 Dec 20
We had an issue arise with our fireplace, fortunately it was covered under the warranty. Ian and Jason quickly came to the rescue. They worked so hard to fix the problem. They were very thorough and did a great job! We highly recommend.
Allison Rideout
05:24 11 Dec 20
We have had a great experience with Comfort Solutions. Dave did a great job for us and was very thorough!
Tom Masoian
19:39 10 Dec 20
The service engineer did a great job!
James Esparza
17:29 10 Dec 20
Cleaning and service of fireplace: Great service. Prompt and the job was performed well. I will use again.
David Stone
04:09 10 Dec 20
My name is David and I work here! It’s a great company with awesome people. They treat their employees very good and put family first!
Krissi Popp
23:07 09 Dec 20
From the front desk to the service techs, this company was helpful, kind, professional & precise. We have had the pleasure of working with Brody, Ian, & Jason. You’ll feel comfortable having them in your home or business!
Leon Nelson
21:29 09 Dec 20
We enjoyed having David service our AC/heater. He was courteous and does great work.Thanks for hiring good employees.We did have a small concern with this visit. We made an appointment over the phone and when the text message came the appointment window had shifted. Then, because of the technicians schedule, he was going to be latter than we were expecting and we had to change the appointment. When the second appointment was scheduled the same thing happened. We were given a window of 11:00 to 2:00 over the phone. Then when the text confirmation came, the window was for 1:00 to 4:00. At 3:45 we hadn't heard from the technician, so we called. We were told that he was running late but he was still planning to come. Finally, at 5:00 he came and performed the maintenance. I know that this is a busy time of the year, but it would be helpful if appointments were scheduled closer to when the work will actually take place and a phone call the day of the appointment letting the customer know when they are scheduled and let them know of potential delays. This would really help the customer so that they didn't have to wait 4 or 5 hours for the technician to show up.We've been customers for several years and this is the first time this has been an issue.Leon Nelson
Lisa Getson
19:36 09 Dec 20
Stefanie Jones
18:15 09 Dec 20
Ian and Jason are THE dynamic duo for Custom Solutions. If you need maintenance, repairs etc- Jason and Ian go above and beyond!! Best asset of this company, by far! Thanks, guys!
Lance Tovar
23:40 08 Dec 20
Dave Stone was very helpful. Very insightful and knowledgeable about my furnace. Highly recommend using these guys for ac units and furnace. Definitely will use comfort solutions again.
Elizabeth Howard
20:40 08 Dec 20
Dave serviced my gas fireplace and it looks and works beautifully. He was very professional! I would highly recommend this company and Dave 😊
Julie Emery
18:40 08 Dec 20
They were both so nice to work with & fixed the repair quickly.Thank you!Julie
Carla Thomas
00:36 08 Dec 20
Ian and Jason C did a great job on our fireplace repair. They were on time, efficient, and friendly.
Trevor Poulson
23:26 04 Dec 20
Ian and Jason were nice to work with.
Amanda Noyes
22:54 04 Dec 20
I cannot speak more highly of my experience. Jason was exceptionally friendly and knowledgable. He was fair and willing to fix things rather than replace them to save on cost. I will definitely use Comfort Solutions for my HVAC and fireplace needs!
Adrienne Barnett
20:52 04 Dec 20
Jason was professional, pleasant, and easy to work with. He showed me a feature on my fireplace of which I was unaware. I would definitely be happy to work with him again.
Tiffany Lawrence
14:15 04 Dec 20
Juan and Justin were fantastic! Very professional and replaced our furnace quickcly and efficiently! Highly recommend!
josh lopez
02:26 04 Dec 20
The technician, David Stone, was a Rockstar! Incredible service and super professional. Highly recommend if you’re looking for HVAC services!
Sandra Engel
18:06 03 Dec 20
I thought electric fireplace remote was not working, but found out that I was not correct. However Ian and Jason came to my house and showed me how to work the fireplace. They were super nice, professional, and really appreciate them helping me out. Everyone in the company was very nice and helpful and I would highly recommend them
jules spang
17:12 03 Dec 20
Ian & Jason were great! Professional & efficient. Took care of the issues quickly.
caleb beck
03:00 03 Dec 20
The crew that installed the AC and Fireplace insert were great 🙌. Huge thanks to Ian, Jason, Shawn and Rory for doing such good work and for taking the time at the end of a long day to walk me and my wife through all the functional details. I’ll be sure to recommend Comfort Solutions to all my friends & family.
Shauna Hatch
02:37 03 Dec 20
David Stone was amazing! He was extremely professional, courteous, and I trusted that he was honest and trying to help me. I will definitely call again and ask for him! Very happy with Comfort Solutions!
Trinity Paulson
16:58 02 Dec 20
They repaired my gas fireplace. It hasn't worked in years and it turned out to be a very simple fix with changing out a damaged wire in the "on swich". The service man was very friendly, professional, and fast. He was timely and made sure to clean up before he left.
Dave Duncan
01:54 01 Dec 20
dylan miller
23:16 30 Nov 20
Jeff and Sabian did expert work on a big job for us. We love our new inserts. They were prompt, communicated well, and were professional.
Kristy Bastian
22:06 30 Nov 20
Ian and Jason were extremely professional, thoroughly explained everything and fixed our problem quickly.
Daniel Spencer
21:03 30 Nov 20
Phil & Diane Johnson
16:46 30 Nov 20
David was very thorough and explained what he was doing. He reviewed the test results and answered all my questions.
Judy Wheelwright
15:31 29 Nov 20
David did a great job! He took the time to explain things i didn't know about the furnace. Thanks so much.
Marsha Powell
16:32 28 Nov 20
I had comfort solutions come out last week to check my air conditioner for their yearly check up...The tech was wonderful. His name was Ray and he answered all my questions ... I really appreciated him.
Patricia Jensen
18:09 27 Nov 20
Hillary Benjamin
17:42 27 Nov 20
Ian and Jason fixed my fireplace in 10 minutes. They were very friendly and professional.
Eric Smith
04:25 27 Nov 20
Thanks to Ian and his co-worker this week for the follow-up on our fireplace insert. They showed me several tips to keep it running smoothly, some ways to perform simple maintenance and they quickly found a hornet nest that was blocking the air intake. And from an earlier visit that I thought I had posted and wrote several months ago, Thank you to Joe G. for his excellent service in helping us choose a fireplave insert to replace our woodburning fireplace. He is very knowledgable and promptly returned my calls and texts. Another big thanks to Tyler and Zac for the installation of the fireplace insert on March 30, 2020. The layout of our home made it much more challenging to run the gas line, and Tyler and Zac handled it with no problems. They laid out covers to protect our floors and cleaned up thoroughly afterward. Our fireplace works great and I highly recommend Comfort Solutions over anyone else. We checked around before selecting them and we are happy we chose them.
ADAH DALEBOUT
17:00 26 Nov 20
Wonderful service! Would request this repairman again!
Justin Beene
16:24 26 Nov 20
Jason & Ian did a great job repairing the fan on my fireplace. They were personable, professional and listened to my concerns and came up with a solution.
Matthew Cooper
00:23 26 Nov 20
Absolutely fantastic place
Sid Yates
18:37 25 Nov 20
Keith J. Wilson
00:49 25 Nov 20
They sell and install with excellent service, informative and professionalism. Usually Mike services our equipment, but today we had Ray Rawson. He serviced our heater and our air scrubber light had gone out. He serviced it, explained EVERYTHING, gave me OPTIONS on different scrubber bulbs, and explained the differences between them all. He not only replaced it, and replaced the furnace filter with MY FILTER, but he VACUUMED the entire Furnace, wiped it down, checked the furnace with all his gadgets, cleaned all the vents leading to the heater closet, wiped off the hot water tank, explained how to change out my hot water heater by myself to save myself about $900 or so, as well as explain how and where to unscrew and change everything on it and where I can buy my own hot water heater, which I was already aware of. This guy was 5 star all the way! He also saw I had ALEXA and told me where I could go to connect my nexia thermostat to ALEXA for voice controller too! Ray was Awesome!!! He deserves a raise, a bonus, something for the service call he gave me!!! Then he showed me some tricks on my Nexia (Thermostat) I wasn't aware of, how to check history, run tests, save more money with it and such forth!!! Anyway, we bought our Comfort Solutions Trane System Heat & Air through Claire the salesman 4 years ago and couldn't be happier with it or THEM!!! Thank You Comfort Solutions for your Awesome Trane System and following through with your Awesome Customer Service!!!!! If you need a new System, You can't beat this company or Trane!!! Especially if you have problems with Allergies!!!
Marissa Beckstrom
21:52 24 Nov 20
Very friendly, thorough, and took the time to explain the services!
K B
21:15 24 Nov 20
Ian and Jason were great. They called ahead and came when they said they would. Checked out my gas fireplace and even showed me ways to use it I had never been taught. AND the wore their masks!! Very good experience.
Craig Sedgwick
19:44 24 Nov 20
The repair technician (can't remember his name) who initially came was very kind, helpful, and informative. He told us we had major problems with our furnace, explained our options, and gave us a price to repair it. We decided to buy a new one, instead.Clair came and gave specifications and a price for a new furnace. He was great in explaining everything.Juan and Justin did most of the work of installing. They were great! They made sure that we understood everything and they cleaned up after themselves, and wore masks the entire time they were here. There was a difficulty in getting a new wire from the furnace to the thermostat, but they got the heat working before they left. Good guys!Chris and Ben came a few days later and brought a new thermostat and relay board and completed the job. Chris showed me how to load the app on my phone and link the thermostat. He explained how it all worked. It was evident that Chris knows his business!All of these technicians were top notch. I would recommend them to anyone looking for service or new systems.
Pupps Mom
18:56 24 Nov 20
Excellent work, kind made great suggestions.Thanks. Jeff and crew guy.
Troy Herzog
16:47 24 Nov 20
The service tech who came to do my furnace service was very nice and helpful.
Carol Bowen
03:24 24 Nov 20
David Stone, was professional in his work and kindly answered my questions. I appreciated that he entered our home with a mask on and covers on his shoes. I give him a 10 for sure!
Fred Rubinfeld
19:09 23 Nov 20
Great service-Dave called when he was on his way, which is greatly appreciated. Every technician has been timely and thorough- David included. I would recommend Comfort Solutions to everybody.
Esther Gutierrez
01:43 23 Nov 20
It was awesome from the beginning to end. Easy to make the appointment, got the appointment for within the same week (I had called another company and their first available was on January 11!!!), got confirmation via text and email. David was very nice and helpful, he truly went above and beyond to answer all my questions and to make sure I was 100% satisfied with the service I received! I'll definitely contact Comfort Solutions for all my HVAC needs!!
Jason Chugg
22:32 22 Nov 20
Juan and Justin did a great job. Nice clean removal and replacement of furnace and AC. They were very helpful and patient in answering all my questions.
Jeff Morg
18:30 22 Nov 20
Great service, timely, and good communication.
Daniel Mitchell
20:17 21 Nov 20
Dale Gilson
00:59 21 Nov 20
ian was an excellent technician and helped explain all he did and what was needed
Michele Alegre
22:52 20 Nov 20
Great customer service
Pashion Whales
18:07 20 Nov 20
Ian and Jason were super nice and resolved my issue. They even killed a spider for me!! Thanks
Sen Rom
14:49 20 Nov 20
We received many bids and comfort solutions was not only the best price but provided great customer service. Not only was the install fast and super thorough, they noticed our roofer had left some gaps in our roof after a recent roof replacement and brought it to our attention. Had we not known, it could have years before we noticed and required major damage repair. Thanks Zac/Tyler for a great install! Then, after tiling out the fireplace wall, we determined we needed the 1” trim kit for the Vector 38 linear fireplace. Aaron was super helpful and brought it over and installed for us. We love our new fireplace!!!
David Scholl
06:53 20 Nov 20
Bob Drew
00:53 20 Nov 20
Alicyn King
23:17 19 Nov 20
Ian & Jason came by and fixed the flame on my gas fireplace. They were both very courteous, friendly, and professional. They fixed the problem right away and got my fireplace working like it should Great service
Richard Reinhold
22:25 19 Nov 20
Ian and Jason were concerned about doing all the little things that make things better than just good. Smooth installation of a new air conditioning unit. Did more than expected. Very professional and nice individuals.
Pete Dunmire
21:48 19 Nov 20
We really appreciate Ian coming to service our fireplace. He was professional, very pleasant, and extremely thorough. Comfort Solutions is lucky to have this technician!
Doug Lowe
23:14 18 Nov 20
Dr Ian Sloan brought my dead fireplace back to life. He was timely, speedy, clean and very knowledgeable. He was also a very pleasant person who held a high regard for his company and the impression he made. Keep up the great work. Oh, and the repair was about $200 less than I thought it would be.
Lindy Worden
22:58 18 Nov 20
Les Kratter
10:44 18 Nov 20
Three new updates furnaces. On time, professional. Quality work
Rosilyn Olson
19:09 17 Nov 20
Jason was awesome! He cleaned our 20 year old gas fireplace & made it look like new! He also told us about a remote which we had him install. He did leave a speck of dust or dirt - I would definitely use these people again
John Freitas
15:11 17 Nov 20
Dave was on time (actually he was early and called ahead of time to see if he could come early), professional, adhered to COVID protocols, was efficient and helpful. He walked me through what he was doing and what to look out for regarding performance. Best check I have had in a few years! Kudos to Dave!!
Paige Heaton
02:39 17 Nov 20
The employees at Comfort Solutions are all great. Sherri has always assisted me with quick and easy scheduling and is always so friendly and enjoyable to talk to. Shane recently came out to my home to fix my heater and he was fantastic. He explained to us exactly what was going on and was very friendly and professional. He also was very quick to fix the problem, and I appreciated his help. Highly recommend these guys, awesome workers and awesome service!!
Josh Ford
02:28 17 Nov 20
Our furnace was not blowing air in our apartment unit right after the first snow of the season. Even though they were booked out, Sherrie was able to pull some strings and get Shane over within a couple hours to get the furnace looked at. When Shane arrived, he got straight to work and was able to fix the issue in just a few minutes and was on his way. He was respectful and courteous. I would HIGHLY recommend Comfort Solutions to my friends and family! Thank you!
Ray Trotter
00:32 17 Nov 20
Ian and Jason were prompt and professional. They were able to trouble shoot our new Napoleon fireplace and correct an installation problem. Ian went the extra mile to explain details and helpful information. I highly recommend Comfort Solutions!
David Kahler
16:20 14 Nov 20
Wayne and his team did an excellent job in installing a new insert into our existing fireplace. I have hardwood floors and I am very picky about them. The team used the proper coverings to make sure their work did not damage the floor . Wayne was very informative and answered all our questions about our new insert. The entire crew was very friendly and professional. We are glad we chose Comfort Solutions Ogden to purchase and install our new fireplace insert. My husband and I are very happy with how it functions and adds to the "warmth" on our living room area.
Bryce Peterson
02:35 14 Nov 20
Ray and Dave came out after hours to get our heater working on a cold night. They both had masks and were very pleasant. They got the heater working and showed us ways to save money. Very professional. Thanks for the great service
Chuck Dillard
20:26 13 Nov 20
Jason was very personable, knowledgeable, and efficient. He serviced our furnace and was able to get both the air cleaner and humidifier working (they had not worked for years). He also installed a great new Trane smart thermostat.Thanks for the great service !
David Mead
19:51 13 Nov 20
Ian and Jason were awesome. They did little extra things to make the fireplace look even better. Would definitely call them again.
Stephanie Chesnut
17:32 13 Nov 20
Repair and maintenance gas fireplaceIan and Jason were very professional and knowledgeable. My fireplace works great now.Thank you guys!I highly recommend!
Tara Norbe
17:27 12 Nov 20
Ian and Jason did a great job! They were professional and informative. Everything looks great and we are loving our new fireplace!
Laurie Adams
00:03 12 Nov 20
On time, friendly, and efficient service👍Thanks Jason
mark arrington
23:12 11 Nov 20
Ian and his partner were prompt, professional, and efficient. Great work, guys.
Brayden Shaw
22:25 09 Nov 20
Jeff and Dakota were great to work with. They did a great job. Real professional.
Andrew Martin
02:56 09 Nov 20
5 years ago Comfort solutions was the only place out of 4 contractors I called that did a load calculation. Based on that calculation, they recommended and installed a 3 ton unit when everyone else wanted to install a 4 ton unit. It's been running great ever since! A 4 ton unit likely would have short cycled being too large. Because of this I called them out recently to install a mini split in an unconditioned room over my garage. Again, they did the load calculation and recommended something smaller than the other guys. This is a 2 part install so they could run gas line to my fireplace and the line set before drywall. Ian and Jason were very professional and friendly. They walked me through the install so I could ensure drywall around the lineset was correct. After installing the gas line, they also got my napoleon fireplace running and walked me through the process for making it work with a smart thermostat. While they're not the cheapest, I feel you really get what you pay for with these guys! I will use them again in the future.
Shinto Dragon
00:53 08 Nov 20
Very informative and professional technicians.
Arin Meade
21:51 06 Nov 20
Jeff and Lance were right on time, respectful and did a great job! We love our new fireplace!!
Dolly Martinez
19:38 06 Nov 20
We had such an excellent experience with agents sent out to work on our fireplace they were very knowledgeable they pin pointed the problem
Pam Despain
20:05 05 Nov 20
Shane was very professional. I appreciated him wearing a mask. He serviced 2 fireplaces and fixed my furnace. He also cleaned up after all of his work. Thank you!
Carole Stone
18:23 05 Nov 20
Comfort solutions are truly the Best! Paul installed my new fireplace, and everything went perfect, with his knowledge, professionalism, and his patience with all my questions, as he answered all of them! I also appreciate Dave that gave me a quote, and may I mention a great price! I love this Company, and all the way from the person that answered the phone to the installer, Paul! Thank you very much Comfort Solutions for all of these wonderful people that work for you!
broadhea
17:09 05 Nov 20
Jason was a pleasure to work with and he made our gas fireplace sparkle.
Tammy Jensen
01:18 04 Nov 20
From the showroom to the in home estimate to the install, I cannot say enoug. And h good things about this company! Zack and Sabian were incredible on the install. Kudos to these young me! I'd also like to mention Dave Hugie - estimator, wow, just wow. Zack & Sabian's boss (forgot his name!) was great to send them. Thank you Comfort Solutions!
Bob Farrell
22:12 03 Nov 20
Mike was great and did a super job diagnosing and fixing our furnace. He is the guy to get the job done!
Jeanette Hanney
19:51 03 Nov 20
Ray was very thorough and knowledgeable. He is polite and provided great customer service. He is definitely an asset to your business!
ramesh krishnan
17:05 03 Nov 20
They called me before they arrived and were on time. Did their job without much interaction and went an extra step in fixing a problem they saw. in spite of a couple of challenges which extended the total time they got it done the same day.
Gerald Greenwood
02:16 30 Oct 20
Ian and Jason did a wonderful job. They tuned up gas fireplace and made repairs when problems found. They did a great job.
Wendy Jude
22:01 29 Oct 20
I helped my 82 year old Mother and Father have their furnace and A/C replaced. After getting several bids we decided to go with Comfort Solutions, and I am so glad we did. Clair was the estimator that came out to figure out what type of equipment they needed. He took time to make sure that the equipment was sized properly and the duct work was correct. Chris was the installer that installed the equipment. He did a great job and explained everything about how the new equipment worked and how to use the new thermostat. My mother with so happy with the experience she had with Comfort Solutions and would recommend them to anyone.
Heather Barnes
20:45 29 Oct 20
Jeff and Lance were exceptional at installing the fireplace. They answered questions we had, walked us through the information for the new fireplace and did an exceptional job installing it. Very nice to work with.
Wendy Odell
17:53 29 Oct 20
Ian and Jason were professional, prompt, courteous, informative, and knowledgeable regarding the air-conditioning system within my home. They found a pinpoint leak in the refrigeration lines that has gone undetected by previous technicians. Thank you so much for sending such an experienced crew.
Susan Holdaway
02:02 29 Oct 20
Juan and Justin did a professional and efficient job installing a new furnace and AC. They arrived promptly, explained what to expect and went to work. They were friendly, took care to protect the carpet during installation, and finished near the time they estimated at arrival. Very pleased with the new system.
Dan Allen
16:17 28 Oct 20
Charles Behrens
18:41 27 Oct 20
Ian and Jason took care of the problem quickly, explaining the adjustments that needed to be made. The service was excellent.
Mary Easter
17:36 27 Oct 20
Ian and Jason were friendly, fast, and efficient. Great Service.
Clayton Bingham
16:59 27 Oct 20
Ian and his co-worker quickly identified the problem with my gas fireplace, ordered the part, and returned within a couple of days and replaced the valve. Quick, clean, and went out of their way to clean the fireplace before leaving. Fireplace looks great! Highly reccommend Ian at Comfort Solutions.
Nathan Weyburn
13:00 27 Oct 20
This company has done good but me several times. Last time the AC went out and the serviced it. Got a packaged deal for future tune-ups and they fixed the AC. Technician was kind and courteous. Appreciate it straightforward answer and they told me exactly what was needed and did it in the time frame that they said it was going to take. This last service was a testament on how much I appreciated them. I did get another company to come in and they told me that my AC needed to be replaced completely. Of course they left their bid for several thousands of dollars. I had comfort solutions come back and told me that it was a part that needed to be replaced and that the AC was fine. True and honest and respectful. Customer for life.
Matt Wilson
02:37 27 Oct 20
Emily Scott
01:54 27 Oct 20
Mike came and repaired our gas fireplace that wasn't turning on. He wore a mask, put plastic booties on his shoes, and laid down drop covers to keep the carpet clean while he worked. He was efficient and thorough, and the price was fair. My husband was really impressed with his professionalism and told me, "Be sure to leave him a good review!" We will definitely use these guys again if Mike is representative of their other technicians.
Brett Pere
23:40 26 Oct 20
Wayne from Comfort Solutions came same day and fixed our issue within 20 minutes. Would definitely recommend.
Sara Pollard
20:09 26 Oct 20
Ian and Jason were great: quick, professional and clean. They took time to explain the issue and made repairs quickly. They even cleaned up the area around the unit due to construction mess that was left behind from original install. I highly recommend them both!
Neil Wilcox
18:39 26 Oct 20
Jason and Mike did an excellent job cleaning and assessing fireplaces as well as assessing furnace performance. They were both very knowledgeable, professional, and explained what they were doing in laymen's terms which was greatly appreciated.
Chad Welter
17:21 26 Oct 20
Ian and Jason were knowledgeable and helpful.
Richard White
15:39 25 Oct 20
Ian Sloan and Jason Courtney clean and adjusted our fire place, the fire place looks great and performance is much improved.
JoAnna Larsen
04:00 25 Oct 20
Ian and Jason step up and hit another one out of the park. A furnace was not working in a rental property and they came out the same day and with in one minute diagnosed and corrected the issue that was not allowing the heat to turn on. I was very happy to see Ian with comfort solutions again. I trust Ian and he really knows his stuff. This was the first time meeting Jason and I was impressed. Again, what makes this company so great are the employees like Ian, Jason, Mike, Sheryl, and Clair. These are the employees I interact with on a regular basis and they are the reason why I choose comfort solutions and so should you, if your looking for dependable, honest and very knowledgeable folks to help you with any and all of your HVAC needs. Thanks again..Cody
Scotty Nelson
23:02 23 Oct 20
Jason and Ian came and finished putting together my fireplace. They were very polite and answered any question that I had. They were even kind enough to answer my questions about my AC unit even though that is not what they came to do.
Michelle P
22:56 23 Oct 20
Thank you Ian and Jason for servicing both of our fireplaces today. They checked out our new fireplace to ensure all gaps were closed and the fireplace was functioning properly. They went above and beyond to safeguard our fireplace and show me all of the many features our new fireplace has to offer. Thanks again, you guys are the BEST!
Kevin Bell
17:51 23 Oct 20
Had Comfort solutions out to my office, they were very helpful, informative and took the time to explain things. Jason and Shawn were the techs and did a great job.
Ken Alford
04:25 23 Oct 20
Jerry McAlexander
01:40 23 Oct 20
Juan, Justin, Philip and Marvin an excellent job installing our new furnace, thermostat and prepping for the new a/c unit to come. They laid down covering to protect our floors, cleaned up thoroughly when they were done and conducted themselves with the utmost professionalism. Juan walked us through the thermostat settings and answered all of our questions. We are very pleased with our experience.
Monica Starrett
18:06 22 Oct 20
Ian and Jason were on time, courteous and professional. The adjustment they made to fix the fireplace was timely and most importantly, they explained the nature of the fix and answered all of my questions. I highly recommend Comfort Solutions broadly and Ian and Jason specifically!!
christopher glasser
16:49 22 Oct 20
Jason was good to work with....
C0unt3ss
20:20 21 Oct 20
Ian was wonderful. He explained everything he was going to do, showed me the problem part and got our furnace up and going.
Noel Ballstaedt
19:35 20 Oct 20
I am so very, very pleased with Comfort Solutions. They are professional, on time, and the technicians, Juan and Ben, took every precaution to ensure that I was 110% satisfied. They surprised me by coming up with an excellent solution to a lingering cooling problem. They very efficient, and most of all were very careful to keep our home clean, even as they worked.But the real compliment should go to Chad Stevens for having a AAA+++ company.
David Garbett
17:53 20 Oct 20
Comfort Solutions just installed a minisplit for me in a part of my old home that needed both heating and cooling. They were fast, clean, and well-priced. I used them years ago to install two furnaces for me. Thsoe have worked great and they even made a house call to check on an issue after my warranty had expired (it was user error). I will definitely use them for any maintenance or needs I have in the future.
Melanie Jones
16:17 20 Oct 20
Ian & Jason were great to work with and got the problem solved and repaired very quickly!
Jacob Schlegel
23:35 19 Oct 20
Great experience! Furnace tuneup and a part repaired which Ian and Jason performed, and they are wonderful techs! Took the extra time to explain additional questions that I had, and I felt fully comfortable after they were done - much more so than other companies which have come out in the past. The receptionist when I called was also extremely nice, polite, and took care of scheduling perfectly, and got me on the schedule quickly. Looking forward to using the company for service for a long time in our home. Thanks!
Jerry Adamson
20:23 19 Oct 20
Ian and Jason were on time, very professional and were checking out our new fireplace install that wasn't working properly. They checked the system and found the issue and explained what the problem, said they would get the parts and return and repair the fireplace correctly. I thank them for finding the issue. Keep up the good work You make customers happy. Thank you for your professionalism. Much appreciated.i would also like to add that without Kealani and Katie this bussiness wpuld not function, they are the best on the phone with their customer service. They have the best phone ediquite ever. They are a pleasure to talk to over the phone. If they don't have the answer they will get it for you. All I have to say is keep up the excellent work. You 2 are the best.
Stacy Rogers
17:01 19 Oct 20
Ian and Jason are the people to ask for, they turned a bad experiance into a good experience. Thank you guys for fixing the problem.
Debbie Davis
15:25 17 Oct 20
Also cleaned 2 fireplaces. Jason was very neat and clean. Very professional. He did a great job on both the heating maintenance and the fireplaces. He was also very nice to my puppy.
Ray Gunn
14:01 17 Oct 20
Jeff and Lance installed my new Fireplace and everything went as planed. Jeff and Lance were professional and they are great stewards for your company. I am a happy customer and by the way, I love my new Fireplace.Thank you,
Roxanne Simmons
18:16 16 Oct 20
Jason, the technician, was very professional yet personable. He did the maintenance on my furnace as they do every year and now I’m good for another season. I’m very happy we use Comfort Solutions for all our HVAC needs.
Joy Germann
22:58 15 Oct 20
Ian and Jason did some maintenance for us today. They were very professional--friendly and trustworthy. We could not be happier with the results of our new furnace and AC systems.
Dan Adams
16:42 14 Oct 20
Ian and Jordi arrived on time and were very professional. They diagnosed the problem in short order, retrieved the correct part and repaired our fireplace.Thank you!
Pamela Pedersen
00:26 14 Oct 20
Ian and Jordi were absolutely amazing! I appreciated their great great work. They arrived on time and gave my fireplace in the living room a much needed tune-up. It looks like new! Thank you both! It looks amazing! Great Job!!
Jason Walker
17:28 12 Oct 20
Jason, the technician, was very respectful and professional. The fireplace is older and needed a thorough cleaning. He did a great job and adjusted the burner so it is working better as well.
Food Storage Organizer
22:41 10 Oct 20
Ian was very careful and thorough at figuring out what was wrong with our furnace. Thank you!!
Heather Holmgren
19:50 10 Oct 20
Shane arrived right on time and confirmed his arrival prior to showing up. We had purchased a home with two gas fireplaces that weren’t working. We had had some difficulty with finding out through the previous homeowners, an inspector and another tech if these fireplaces would ever work, and had been quoted a price for a potential repair, without guarantee, that felt steep but was worth it to us. Shane got to work right away and quickly determined how to get both fireplaces in working order. He did a makeover, which restored the old unit to nearly new beauty, and installed a remote for easier on/off use. To boot, the cost of his pristine work was half of what we were quoted. Incredible. We were beyond happy with the work Shane did and highly recommend his expertise. We cannot wait to use both of our fireplaces in the coming winter months and won’t hesitate to seek Shane’s help in the future. 10/10!
Linda Scott's
16:23 10 Oct 20
Comfort Solutions has been great to work with. Very low to zero effort on our part from initial sale to clean up after install. Juan and Justin were our techs and were quick, efficent and professional. We love our new heating-cooling system from Comfort Solutions.
Kristin Hilger Brown
20:40 09 Oct 20
David Nyberg
18:38 07 Oct 20
Tech Ian and Jordy was the greatest!Thank you Dave
Caryn Larrinaga
18:26 06 Oct 20
We have a freestanding gas stove that wouldn't turn on. Jason came out and was able to get it going again. He was quick, efficient, and the price was fair. I'll definitely be using Comfort Solutions again!
Zeschke Family
22:54 05 Oct 20
Jason and Wayne were knowledgeable and excellent through the whole process. From being on time to their kind and appreciative Pre-Walk Thru, their Home Protection from their first step on our property and laying down floor and carpet covers, to cutting the wall with care, cleanliness and precision to protect other finished areas around our home and using a vacuum to follow the cutting of drywall and other materials side by side so dust and debris weren't thrown about. They cut anything they could take outside, outside, and in an area off property and they cleaned inside and outside after they finished. Their install and service was very timely and they concluded with a final walk thru and a double check to make sure everything was complete and they showed us how everything worked and made sure all our questions were answered. Their gratitude for letting them serve us, really made us happy that we had called Comfort Solutions and they left their cards just in case we had questions and/or problems. This was an excellent experience and our gas fire place looks great and works great.
Alan Hirtzel
22:08 05 Oct 20
Every step of the way, Comfort Solutions has been a great experience. The tech came out and did a very thorough overview of our house and all the considerations needed and at a very competitive bid. It was a difficult job (moved furnace to a different location, unforeseen hurdles during install) but Philip and Mervyn did a great job and we are relieved to have heat just in time for Fall and new AC for Summer. Can't recommend them enough!
Sam Kerbel
18:28 03 Oct 20
Another Excellent experience. 2nd home done with Comfort Solutions and the Trane Product. They came in almost half of what the competitors, with a superior product. Clair, Chris and Ben, thanks and good job!
Martin Peters
02:11 30 Sep 20
Technician Paul H. did a fantastic job installing our gas log. Arrived on time, clean, professional, safe, and efficient service. Answered all our questions and provided excellent recommendations where needed.
Skip Flinn
19:27 29 Sep 20
Easy to schedule and accommodating to my needs. Arrived on time and completed my annual furnace cleaning quickly.
Steve Williams
23:43 26 Sep 20
The representative of Comfort Air cleaned and fine tuned our two fireplaces with expertise and care - I recommend them without hesitation
Justin Doll
17:42 24 Sep 20
This company has been extremely helpful with my AC! I bought the house in April and the upstairs was hot. They came out and did a bunch of adjustments and now it works great and cools nicely!
Janna Head
22:03 21 Sep 20
Juan and Justin did a great job in installing our new A/C and furnace It only took two work days and they worked efficiently and steadily until they got the job finished. I asked some questions of them about the equipment as they were working and they took the time to explain everything. We are happy with tha business.
Robin Hartung
18:18 21 Sep 20
Jason was super helpful and pleasant. On time and fixed my fireplace up and taught me a few things. Definitely recommend these guys
Diane Stewart
16:10 21 Sep 20
Robert Brown
00:47 19 Sep 20
Michael was great. Called to let me know he was coming. Answered all my questions. I will definitely use them again.
Judy Barnett
17:07 18 Sep 20
Jason Hardman
17:53 17 Sep 20
Ian and Jordy were professional and quick. Builders routed the ac coolant pipes on the wrong side of our utility room framing. These guys were able to drain, cut, reroute, weld, refill and pressurize the system in only a few hours. They were good with the dogs and friendly, but not intrusive.
Michael Brooks
16:50 16 Sep 20
CJ Baltz
17:33 15 Sep 20
Tyler and Sabian from Comfort Solutions were great to work with. They were professional, patient and were understanding. Unfortunately, I framed the fireplace incorrectly and they were not able to complete the job. However, this was not their fault and I hope they come back to complete the job. Thank you!
Renee Fasbender
03:03 15 Sep 20
Jason arrived shortly after I placed a call to fix my furnace. Quickly diagnosed the problems, got it up and running and discussed the low ohm situation with the igniter, and recommended the practical fix needed for the future. Pleasant and knowledgeable. I appreciated his quick work and his pending return to install the new part. Thanks much. Renee
Kathleen Lockwood
22:34 14 Sep 20
I had a steam humidifier installed.Mike who gave me the estimate was very professional and on time. I liked how he did not park in my driveway. Chis the installer call me also when in route to my house. Right away both technicians put on booties over their shoes. They used a drop cloth. They were super professional and curtesy. My grown son was working from home and they let us know when power to the breakers would be turned off. They were cognizant of noise. They did a great cleanup. I also appreciate Chris’s patience in showing me how to work the system. Five stars for sure!!
Tina Keates
23:57 12 Sep 20
This is the first time using Comfort Solutions. Brody, the skilled tech performing the service, is very knowledgeable and great at explaining every aspect of the service provided. I will definitely use their services int the future.
Joan Norton
19:24 12 Sep 20
Tim Moorehead
17:05 12 Sep 20
My wife and I wanted to have our system looked at because we bought this house in 2013 and had not had many issues, with the exception of the damper system we had between the basement and top floor. With that, Aaron came out and did a full assessment on our needs, provided us with 6 different options and the interface for the company was awesome on the bids.We ended up getting a new thermostat, water heater, new furnace, new A/C unit, and ordered to have the damper system removed. We received our bids, accepted one of them, and the scheduling for the service was done quickly! They had their crew come out within 2-weeks.Their crew was "Juan" and "Justin" and they could not have been more polite or professional. They entered our home with booties, masks, and even put down walking-on-blankets every where they went in and out to their vehicle. They were working in tandem, getting multiple things accomplished and were very efficient. They cleaned up after themselves and they were extremely communicative and efficient. They did a great job. After they were done, "Juan" walked me through how to work my thermostat and the app to use with it.My only downer on my review was that the post-registration appointment still hasn't been made with our sales person. Additionally, we had an air scrubber that was not hooked back up when they installed, HOWEVER, when I called Katie at their office line she got a technician scheduled very quickly. We are awaiting that action to take place, but still it was awesome to feel well taken care of.Overall, we are very happy with the system, the service, and the follow-through. We highly recommend them for all of your HVAC and plumbing needs! The system we got installed is top of the line and we feel very comfortable in our home, much more than we did prior to this!THANK YOU COMFORT SOLUTIONS!-Tim & Wendy Moorehead
Linda Brinkerhoff
00:51 09 Sep 20
Jeff and Lance did a great job left my house clean and looked great would recommend them for anyone
Sean Garner
13:30 04 Sep 20
I am extremely pleased with Comfort Solutions. About 3 months ago I had a mini split put into my home in the bonus room area. Hands down, that was the best decision I ever made, and it was all due to Comfort Solutions. Joe's expert recommendation on the mini split has completely changed the environment in my bonus room area--it's finally livable! Also wanted to say thanks to Philip and Hunter the installers, they were very professional and did and awesome job.
Dennis Curnutt
17:44 03 Sep 20
New gas Furnace in fireplace installed. Very Happy with service pro Paul H. from Ogden . Came out beautiful very professional
Cowboy
18:00 02 Sep 20
Philip was very professional and installed my new 50 gallon water heater, new furnace, & AC unit, I would recommend your services to family and friends in my future. plus I would recommend if possible to ask for Philip to be the person to complete the installation. . Thank you very much!!
NativeSailor
14:59 01 Sep 20
After searching and getting quotes from other companys Comfort solutions was the best out of 4. The whole team did a great job from the quote to the installation. We worked with Joseph he did a great job along with his installation team. Took 2 full days to install a heater and outside unit. Over all will definitely be calling them again.
Aaron Smith
21:08 31 Aug 20
Ray Rawson came to my house on time and was very professional! He was friendly and patient and explained everything he was doing. Because of Ray I will continue to use Comfort
Diane Graybeal
18:59 29 Aug 20
Thank you Tyler, Sabin and Zac for the great installation. We are very happy with our new fireplaces and these guys were fun to have around!
Sene Williams
04:08 29 Aug 20
M'Lee Petersen
20:38 28 Aug 20
Lynn Tusieseina
16:50 28 Aug 20
Jeff and Sabian know how to install a fireplace at the highest levels!Fantastic!
Aileen Bench
22:16 27 Aug 20
Did excellent work on our gas fireplace: up-grading, repairing and cleaning.
Mary Breinholt
20:39 25 Aug 20
From our first meeting with Jake to our service call to finish an installation issue with Juan our experience with Comfort Solutions has been great! We had a new HVAC System installed and it is perfect!!! Thank You Comfort Solutions!
Ryan Rowan
23:03 20 Aug 20
They were open saturday. Called about a part for my AC and they didn't overcharge me, even thiughbI am not an AC professional. Definiteky will consider them when I need a professional next time!
Rebekah Neuner
15:25 20 Aug 20
Jeff and Lance went above and beyond installing our 500 lb wood burning stove. They were sent the wrong part for the stove pipe and once they realized they drove an hour to get it so they could finish the install today. Then they were kind enough to carry a heavy box upstairs for me. Such nice guys. And the stove looks perfect! Would definitely recommend!
Erin Mehler
15:15 20 Aug 20
Comfort Solutions did a major service on our fireplace putting it back together after having been disassembled and then giving it a good cleaning. They did a great job! I will definitely use them again.
Steven Dickman
23:58 19 Aug 20
We can’t say enough good things about Bill’s Comfort Systems in Layton! Our estimated, Katy Higgins, was wonderful! She explained things to us that no one else had — and we had 4 bids. She thought outside the box to keep us from having any connections on the outside of our house. The bid was the next to lowest we received - with the highest quality equipment. When the rebates are figured in, Katy’s bid equaled the lowest one for lesser quality and brand. Bill’s sent their installation manager, Tyler, yesterday just to make sure everything was in order. Then today we had Ethan Clarke and his partner Dakota come to install our new furnace and central air. They were truly amazing! They were clean cut and clean spoken and kind, polite, and careful. They worked hard all day without even taking a break. They worked well and efficiently as a team. They were extremely knowledgeable and skilled. They finished earlier than expected and left everything in perfect order. We are thrilled with their work and the results. We couldn’t have been treated, educated, or served any better.
Bia Bischoff
20:41 19 Aug 20
I have a tricky fire place to work on and Jason, the technician CS sent was great! He cleaned up everything and did an amazing job rearranging the logs for more fire showing. Its my 3rd year being a customer and every time they got the job well done!
Brian Jardine
01:03 18 Aug 20
Juan and Justin were professional and clean in their installation work. They were easy to work with and polite. They even placed floor coverings to protect our stairs.
Joseph Khan
21:17 17 Aug 20
Diagnosis fee was credited to the sale. Sales provided affordable solutions and 0% financing. The installers showed the day they were scheduled even though the scheduled installer was sick that day. The service pro Jake hunter did a great job and was operational before peak heat. The product is modern looking energy efficient and warentied for 10 years. This is a great operation.
Gardner Brown
21:26 15 Aug 20
From start to finish I had a great experience with Comfort Solutions! They were timely and went the extra mile to make sure our units where working! Juan, Justin, Hunter, Adam, Phillip, Jason, Mervin and Ben were all great!
Heather
03:51 14 Aug 20
Our system failed on a Sunday night and Aaron came out to the house to look our system over and get us a quote on multiple air conditioners. After helping us choose the best system for our needs and budget they had Chris out to our house in a very timely fashion to get our new ac installed quickly and very efficiently. I could not be happier with the the product and the service we received from Comfort Solutions and there staff. They turned our frowns upside down and now we cant help but smile all the day!!!
Robin King
15:40 13 Aug 20
Jason was very responsive and professional, quickly solved the problem and gave good advice on how to prevent future problems.
Kellie Kaybi
20:27 11 Aug 20
Our Nest did not work on our new home. Jason came and helped get it working. He also fixed something that was not installed correctly and helped me see how to change the filter. Excellent service.
Linda Osiek
18:56 11 Aug 20
Excellent experience all around! My AC failed during the hottest days of last week and I called Meranda at Comfort Solutions for a full replacement of the AC and furnace as I knew the system had catastrophically failed and being 20 years old...it was time to replace. I was forwarded to Wendy who promptly set up my appointment with their salesman (and kindly provided text updates) Joe. Joe arrived, when scheduled, and fully explained what had most likely failed and proposed many solutions based our unique needs (moving soon yet wanted to provide new owners with a quality system but while maintaining control and sensibility in regards to the budget) I was impressed with his expertise (measured home and completed a manual j calculation) and non-pushy demeanor. We eventually chose a high efficiency two stage system that would meet all of our current needs and be a quality system for the new owners. Joe advised that the major constraint would be the installation as this time of year his crews are typically booked out. The team at comfort solutions was able to schedule the installer, Jeremy to come in and replace the system over the weekend. Jeremy reached out and provided his proposed plan for the replacement beginning Friday afternoon with completion Saturday afternoon. Jeremy quickly removed and installed the new system with professional aesthetic precision! My home is now cool again and I can’t express how pleased I am. I had used comfort solutions in the past and once again they have exceeded my expectations. Great people from a great company!
Marlin Lane
15:25 07 Aug 20
Jeff and Lance did a professional, clean job. We will recommend them to friends.
Jillian Farrell
22:58 06 Aug 20
Todd was punctual and pleasant to talk with. He took the time to answer my questions and added much detail as well. He also went into great detail on proper annual care of my fireplace that the manual did not mention. I'm now confident I can maintain this product for years to come and in any case of a needed professional he is ready and available 24/7.
Scott russell
00:47 06 Aug 20
Cat Nay
23:42 05 Aug 20
Exceptional, professional and speedy service. Our technician, Jason, was thorough, upbeat and detail oriented while explaining the cause and solution to our cooling issues. Thanks Comfort Solutions!! See you in the fall for our furnace tuneup.
Nathan Steele
19:53 04 Aug 20
Brody Kirton is genuine and responds to questions regarding any of my issues immediately. He is respectful and insanely knowledgeable, a big mahalos braddah!
Vonda McLean
02:54 02 Aug 20
Jeremy came early and did a great professional job. Everything was done neatly. When I worked construction if I left everything neatly and organized the inspector was able to take one look and pass everything I had done. Jeremy's workmanship was just like that. It was noticeably a better job than the original. Great people to work with!! ps My husband wrote this.
Tricia Holden
18:50 01 Aug 20
Jason went the extra mile today during my appointment. He was willing to evaluate the trouble with the air conditioning and explain the solution (s). He built trust by demonstrating his knowledge of the situation and answering all of my questions. Very appreciative of his patience and hard work.
O/D Fustos
16:12 28 Jul 20
Philip and Ben installed both furnace and AC unit. They were very informative about the units and professional. Highly recommended.
Oxana Sumachev
16:04 27 Jul 20
Jeff and Sabain did an amazing job! They were very professional, patient, nice! Did not leave any mess! Truly white glove service! Now we have our guys in Comfort Solutions! We are in love with our new fireplace! Ask for Jeff and Sabain if you are as picky as we are and want great service! Oxana and Andrey
Christopher Stokes
02:49 26 Jul 20
Brody was very thorough and knowledgeable when he came to fix my unit. He arrived in a timely manner and was very communicative during the repair process. For anyone in need, ask for Brody indeed.
Misty Patrick
00:31 24 Jul 20
Philip and hunter showed up on time clean friendly and professional. would have them back for any future installs or repairs
Lynn Meinor
00:00 23 Jul 20
Excellent and knowledgable service man. Have used Comfort Solutions for years and will continue to do so!
Benjamin Moffat
19:28 22 Jul 20
Our technician was fantastic. Not only did he solve the problem quickly, and for a very competitive price, he was also extremely courteous and easy to work with. Thanks for fixing our gas fireplace. You did a great job!
Andrew Barbour
23:06 20 Jul 20
After getting a few quotes (to be fair and impartial, I didn't disclose what each competitor quoted) from different companies, I settled with Comfort Solutions. Why, after discussing my wants and needs with the specialist, presented a couple options for that meet my needs and wants AND was a few thousand less than the competitors. I just needed a new system (the exiting one was going on 20-years, slowly dying and not efficient) as I plan on moving within a few years. A few weeks later, Phil and Hunter showed up and installed my new A/C and Heater. The install crew used dropped cloths throughout my place, removed the old equipment, installed the new equipment, cleaned up some of the duct work, and tested everything in a timely manner. Actually, they finished in about an hour early for what I estimating for them to do the job. Very happy customer!
Kayla Clark
15:27 17 Jul 20
Judy Russell
00:27 17 Jul 20
We just sold our house. The buyers wanted to make sure things were in good working order. Jason took the time to make sure everything was just perfect. He was patient and diligent in identifying the problem and then fixing it. He is polite and cares about your house.
Alesha Du Bois
17:58 15 Jul 20
Jason showed up today and was very polite and friendly. He was able to fix the whistle and rattles that were going on. We really appreciate his service! :)
Kenneth Johnson
16:20 15 Jul 20
Todd did an outstanding job diagnosing and fixing our air conditioning unit. He was honest, knowledgeable, friendly and helpful. I couldn’t ask for better support.
Mary Callahan
15:33 15 Jul 20
Kyle Leavitt
12:19 15 Jul 20
Brody is the real deal. He showed up on time. Very genuine and respectful. Likable and very easy to talk to. Went out of his way to go above and beyond to make sure we were 1,000% satisfied and that all the issues were fixed and our system was running tip top.
Jana Waddoups
20:48 14 Jul 20
Our ac went out in the middle of summer and I have an intolerance to heat because of a medical condition. Brody literally saved my life! He’s so friendly and knowledgeable.
jake beal
20:17 14 Jul 20
Brody is the one I'd ask for by name, he's highly competent, hard working, and get the job done exquisitely. What you need in a good job done, well he'll do that and make your home the perfect temperature just how you need it in this great state of Utah! Hands down.
Nathan Payne
19:53 14 Jul 20
Solid service and fair priced. Technician, Brody, was a true professional and got me squared away.
M Kramer
22:59 13 Jul 20
Our Heating-Cooling System was old and had many problems. We spoke with several local companies and obtained bids. We felt Clair Micthell with Comfort Solutions was the best choice. As well as, the quality of the equipment we purchased. Once the installation date arrived we were introduced to Service Pro Chris. He was on-time and spent 2 long days removing our old system and installing our new system. Our household temperatures are back to normal again. A shout out to Clair, Chris and Adam!!! Thank you for such a great job.
Nicole Hanson
16:18 13 Jul 20
Jason was great and very helpful
t geneatl
04:37 12 Jul 20
Of course our AC went out on Saturday night of the hottest day of the year. After calling several companies and being quoted ridiculous prices, we called Comfort Solutions. Their tech Jason called us back right away and came out right at the time he said he would. It was actually 9:30 at night and he was out working on my condensor! That is so awesome!Jason and Comfort Solutions are the best! They represent what good customer service should be!Thank you to Jason for getting my AC back up and running in a very short time. We have cooling again!!! Yeah!!!Thank you to Comfort Solutions and Jason for the outstanding customer service! We will do business with them in the future.
Dennis Ickes
01:30 09 Jul 20
Juan was very knowledgeable about installing all of the heating and cooling features and starting them. I wish he would have given a demonstration to my wife and I, And giving us an an opportunity to ask questionsbefore leaving.
Dale Southard
22:08 08 Jul 20
Jason is very thorough, polite, and professional. We appreciate his assistance.Diane and Dale
Thomas Johnson
20:57 04 Jul 20
Working with Jason was a real treat. He was very knowledgeable, friendly, and he could figure out the problem in no time. We will certainly ask for him the next time we need service.
Brett Stone
03:30 04 Jul 20
Our technician, Jason, was fantastic. He was courteous, professional, knew what he was talking about, and did A+ work. Our fireplace looks and runs so much better than it did before. He gave us options and wasn’t pushy and showed us what things we could do ourselves too. Exactly the kind of company and people I like to do business with.
Bryan Petersen
21:08 30 Jun 20
With it being peak season Comfort Solutions came through and got our entire Trane heater and air conditioning unit installed in a short amount of time. Easy to work with and the install crew is top notch. Being in industrial maintenance I know quality and this is ranks high on my list. Thanks again and I hope to do business in the future!
Jennifer Gardner
20:46 30 Jun 20
Jason is Very professional, knowledgable and friendly ! Excellent and oon time job! wore mask, gloves and booties too!!!!
David Carter
20:52 28 Jun 20
From start to finish Jason was nothing less then a great professional! Very pleased!
Brenda Harmer
20:15 27 Jun 20
From start to finish this was superior service. Clair came and did a thorough job of measuring my home so that he got the perfect furnace/air for this size house. He was pleasant & informative and gave me several options to meet my budget. AND I GOT IT INSTALLED IN THE SAME WEEK! HOORAY! Clair came to check that the install was going well which was extra good service on a Saturday! The installer was Juan and bless his heart, even working hard on a Sat. in the heat he was pleasant, polite, helpful, friendly, worked quickly. He explained everything and did a good job of leaving everything clean and ship shape. THANKS COMFORT SOLUTIONS! You certainly deserve a 5 Star rating all around!
Seth Noseworthy
15:37 27 Jun 20
Very helpful and friendly service. They will be my first call every time now.
kkadleck
15:55 26 Jun 20
Jason checked out our HVAC system. He was very helpful and professional.
Patricia Glenn
00:11 26 Jun 20
Jason is fantastic. He is knowledgeable about his work and goes out of his way to ensure that I understand everything being done to my unit. I enjoy his personality because he has one! Thanks again Jason.
James Peacock
23:09 25 Jun 20
Jason did an outstanding job in a timely manner !
Debbie Harmer
13:50 23 Jun 20
Larae Allen
19:39 19 Jun 20
Gregg L Greer
18:08 19 Jun 20
Sheri and Mike were amazing and went above and beyond to help us get our AC working when we were in a bind. The blower motor went out in our vacation rental home while we had guests in house and it was 80 degrees. Sheri found us the part and Mike installed it for us in record time. We use Comfort Solutions in Park City and Eden and give them our highest recommendation. They've never let us down. Always friendly, professional, and reliable. Thank you Mike and Sheri and thank you Comfort Solutions!
Michael Stone
22:07 16 Jun 20
Excellent service by Juan, Justyn, and Jake. I have used Comfort Solutions for a while now to do tune ups and when the time came for replacement I went with them. My previous Trane ac unit lasted 32 years, so I went with Trane for both heater and air conditioner for replacement. Installed quickly, cleanly, professionally. They explained everything to me in detail as well.
Robert M
23:18 15 Jun 20
Ray & Aaron awesome attitude and understand your needs. I haven’t had the actual work done yet the start was professional, office staff “ maybe to busy.” They kinda make us feel like we’re lucky to be on there schedule. I should of been more productive and realize how truly busy they are.“That’s because they’re the best at the HVAC”They’ve installed 2 heaters Years ago.If they finish as good as they start 5 of 5 stars.10 out of 10 I’ll finish the review as soon as the actual installation is completed.Ray & Aaron, thanks see y’all soon.Respectfully yoursRobJust wanted to thanks to a team of amazing support, installations crew , Juan & all three quick, very professional staff. Adam a supervisor shows up on a Saturday to just insure everything is going as planned. Aaron and Ray . Top to bottom the best of the best. I’d wouldn’t want to use another HVAC business ever. Finished so strong. I’m actually freezing I’m my home now. I couldn’t be more happy. Thank you thank you and thank you !Best in the industry.....Thanks again for the effort and follow up!Unbelievable.
Bonnie Condie
18:46 15 Jun 20
I have only had great service with Comfort Solutions!
shirley martinez
01:45 15 Jun 20
they tell you what is wrong and what they have to do to make it right.
Carolyn Black
00:28 14 Jun 20
I just had Mike Morton from Comfort Solutions come to my home to check on my air conditioner. It wasn't working as it should. Mike found the problem very quickly. He was helpful, efficient and honest. I highly recommend Comfort Solutions.
J Chasen Fairfield
17:09 13 Jun 20
Fantastic service and great people. Highly recommend.
Robyn Searle
18:35 12 Jun 20
Happy to give a 5 star review starting with our sales person, Aaron, the office staff and the Installers, Philip & Jayson. Thanks to everyone at Comfort Solutions - we are nice and cool again!! 😎
Mary Wimmer
19:30 11 Jun 20
Brody came at the time scheduled and was very professional. He located the problem on our air conditioner and fixed it properly. Thank you, Brody.
Melody Cook
01:30 11 Jun 20
Deanna Taylor
19:30 10 Jun 20
Angie Mar Velez
23:01 09 Jun 20
They were on time and searched for the issue of my AC unit. Responsive to the issue and worked hard to find what was wrong.
Perry Leon Killpack
01:22 09 Jun 20
When we met Dave, he was friendly, informative and not pushy. Like some sales people can be. He went the extra mile.. a few miles exactly to help us get what we needed and wanted. Our installers Tyler, Jeff and Sabin were professional, aware of our dangers for our age at this time of COVID 19. My daughter had told Tyler he could take his mask off to work, and he thanked her and stated they wanted to keep the initial contact down so there was no health risks. Once they were to start working, he explained they would take their masks off if it was ok with us. We agreed that would be fine. They were very concerned for our health and safety. The men worked hard and they were friendly. They got the job done quickly and efficiently. They did a marvelous job at getting our fireplace in and working with how we wanted it and they did the framing to our specifications. We high recommend comfort solutions and especially Dave and his team!
Kathleen Blood
02:15 07 Jun 20
Brody from Comfort Solutions was excellent! He was efficient and friendly. Our air conditioner was having a problem when he arrived and by the time he left it was working well! Thanks for the “cool” experience Brody!
Ted Boyer
21:59 05 Jun 20
Jason was great. Friendly, competent and efficient.
linda holding
15:59 05 Jun 20
Jason provided us with great repair service!
Heidi Wagner
13:08 04 Jun 20
Jason was on time, friendly and knowledgeable. He did a great job.Comfort Solutions was great to work with.
Pascal Langevin
05:18 04 Jun 20
The installation of our A/C was topnotch. Great service from Chris; really nice guy and answered all the questions I had. Highly recommended!!
Bradley Crocker
01:08 04 Jun 20
Great experience from consultation to install. I would highly recommend Aaron, Chris and the rest of their team to anyone. Each of the four individuals I dealt with were professional, informative, clean and punctual, but above all they were all great people. I'd welcome any or all of them back into my home.
Jennifer Remund
21:03 03 Jun 20
Worked with Technician Raymond. He was on time and serviced my furnace fast and friendly. Very good customer service. Would recommended Raymond with Comfort Solutions in the Future.
Marie-Josee Couture
17:34 03 Jun 20
It’s the best quality product & service. Tyler installed our new A/C unit. He is the man. Thank you for a great experience.
Melanie Lucas
03:06 03 Jun 20
When we had to replace our air conditioner in 90 degree weather, comfort solutions was able to fit us in quickly. Jeremy did an excellent job and was professional and efficient. We highly recommend them.
Amber Larsen
21:14 31 May 20
Wow, Jeremy is the greatest. So friendly, so efficient, and took special care to be clean and orderly in every part of the installation. Very impressed, will definitely try to request him again next time our unit needs fixing :)
Lynn Albiston
23:51 30 May 20
All appointments were on time and informative. The installation was done in a professional manner and all problems were worked out to our satisfaction. Philip was our installer and he was great, Joseph was our estimate and final walk thru expert and he also helped us a great help. Your prices were fair and upfront which is a great surprise, compared with others of questionable status. Thanks so much for a wonderful experience!
Chris Johnson
23:36 24 May 20
Juan, Justyn and Hunter did a great job installing our new HVAC system. They showed up on time, they put down lots of drop clothes to protect our carpet, and when they were done they cleaned up after themselves. The new equipment and its wires and tubes are all squared away nice and neat.
Marsi Hicks
03:50 24 May 20
Fair and decent prices.
John & Maribeth Pearce
21:58 22 May 20
Jake gave us the estimate on a new system that was the right size for our home. He took the time to measure the heat load and design a system that would work well for us.Our new HVAC system was installed in early March 2020 by Juan and Justyn from Comfort Solutions. The first thing they did was to protect the floors and stairs from damage as they removed the old furnace.They arrived on time and went to work removing the old HVAC and installing the new Trane system. They worked hard, left the work area clean with a new system that was ready to run.Final walk thru was completed in early May due to COVID19. Jake verified that the install was correctly done.
NuStar Utah
16:50 22 May 20
Dave M with sales, Jeff & Sabian on install have always been great to work with. As a builder I can always rely on these guys.
Jennifer Ogden
01:52 21 May 20
This place is amazing. I would never go anywhere else.
Gerald Anschuetz
22:04 18 May 20
Our tech Jason did a great job. Always great service from Comfort Solutions!!
Cindy Russell
15:57 18 May 20
Jason was great!! He was knowledgeable explained everything well and he was on time. Jason made recommendations and explained why he made the recommendations. Thank you for sending Jason to service our air conditioner.
Craig Pedersen
01:10 16 May 20
judy lund
15:41 14 May 20
CARLOS GERLACH
03:56 13 May 20
Jason was AWESOME! He fixed the A/C super fast and answered all my questions. Was very professional and friendly! %100 recommended!
Elana S.
01:24 13 May 20
We were very pleased with Chris W. and his professional service. He stayed late and repaired our AC to ensure we were able to get a good night's rest. Our appreciation to Chris and all of Comfort Solution's essential employees, given the current environment, is not nearly enough to express the gratitude that you deserve. Keep doing what you're doing. V/R, JR & Elana Musick
David Bills
21:11 12 May 20
Very professional. Worked hard and installed in half the time estimated. Works better than we had hoped for. Very pleased
Jerry Sawyer
03:20 10 May 20
Jason was nothing but professional, capable, and courteous (and even careful in these difficult times). Kudos to you all, and THANK YOU!
Le Vuong
20:53 06 May 20
David Cane
16:20 05 May 20
Paul did a fantastic job of installing our fireplace in our great room and another in our bedroom a few months later. I just wish I could give him more than five stars.
Samia Majid
21:38 28 Apr 20
koby glazier
20:06 27 Apr 20
Brody was awesome in helping us get our issues resolved. Very pleasant to work with. Thank you!
Jessica Hales
05:37 23 Apr 20
We had our new fireplace installed today and some HVAC work done on an unfinished basement. We were told it would take 2 days but they showed up about 10am and had everything completed by 5pm. Super friendly and knowledgeable! Appreciated the input from Dave H in picking out the perfect fireplace. Will definitely use their services again! Thanks Comfort Solutions!
Milena plays
23:26 15 Apr 20
Jason did a great job. He was professional and courteous.
Karolus Indrawan
15:35 14 Apr 20
Had a furnace service done today by Cameron. Quick work, knowledgable, and professional. Highly recommended! Keep up the good work!
brent fisher
00:21 14 Apr 20
Jason was very helpful solving a problem we have had with our fireplace.
Darren Johnson
14:25 10 Apr 20
Juan & Justyn;Pre-walk thru = 5 stars.Home protection = 5 stars.Cleanliness = 5 stars.Timely install/Service = 5 stars.Final walk thru = 5 stars.
Ulrike Ott
22:15 06 Apr 20
Jeff has done a fantastic job again. Greatly appreciate his professionalism.
Trae Stokes
22:04 06 Apr 20
The entire Comfort Solutions team was great to work with. Mike presented several options and explained them well. Juan, Jason & Justin did great job on the installation. They were professional, prompt, clean, and preformed quality work from start to finish.
Sharon Frodsham
18:52 06 Apr 20
I have always had excellent service from Comfort Solutions technicians. They respect your home, always wear booties when walking on carpet. There prices are competitive with other companies.
Whitney C
03:39 06 Apr 20
Worked with Jake to get an Air Scrubber installed in my home. Rory showed up promptly to install it. He performed the install very quickly and was informative. I had a great experience, thanks Comfort Solutions!
kay mcneil
23:33 05 Apr 20
Cathie Critchlow
18:35 04 Apr 20
Mike was awesome.. he fixed my fireplace quickly and economically. I was grateful to know have a remote and no more issue getting fireplace started. Grateful for professionalism, knowledge and punctuality.
lkronstadt
17:48 02 Apr 20
Todd was on time, very professional and knew his stuff. Enjoyed a short visit, 6 feet apart, during this crazy time.
Suzanne Peterson
23:15 01 Apr 20
Todd was able to get my fireplace working and looking brand new. Thanks!
Matthew Gordon
21:18 01 Apr 20
Bradie Ormond
17:12 30 Mar 20
Diagnosed and returned to fix the problem in one business day. Todd was quick and clean!
Kelly Johnson
15:22 29 Mar 20
Range
19:10 28 Mar 20
We had Jason come over and he was right on time and very friendly and knowledgeable. He cleaned and serviced our fireplace. He was very conscientious to remove his shoes as we had just installed carpet. He put us in touch with salesman about possibly converting our log fireplace into gas. Thanks Jason.
Greg Young
18:15 27 Mar 20
Denise Taylor
19:46 26 Mar 20
Jacoby Hale
18:53 25 Mar 20
7Britton Galt
17:50 24 Mar 20
Philip and Chris did an excellent job removing our old wood stove and installing our new electric fireplace. It wasn’t an easy task, but they did it with happy, professional attitudes, protected the floors and cleaned up the mess before they were done. Great work!
Kate Wheeler
21:07 22 Mar 20
Todd was very helpful in explaining why we were having issues with the fireplace in our new home. Also, I called around to get quotes from five different services before scheduling with Comfort Solutions, and they were the cheapest by far.
Azar McMaster
04:16 21 Mar 20
We have an old gas fireplace but do not have the money to replace it ($2000-3000) Comfort Solutions was THE ONLY fireplace company in the valley who offered to come to our house and look at it after we couldn’t get the pilot light to stay lit this winter (I called every fireplace co in the valley! Several companies flat out said-“ we can’t help you.”) They stuck with our case, rebuilt our fireplace and were very professional. After we had a minor hiccup the day after, the oncall professional came to our hone within 30 mins and fixed it right up. We ended up spending less than $500 and have a working, beautiful, fireplace. Thank you, Comfort Solutions for being willing to work with us. And Thank You- Brody & Jason and the receptionists at the company for being so friendly, problem-solving, professional, and easy to work with.
Robyn Fish
23:17 19 Mar 20
Brody is the absolute best! We're so grateful at his pompt and courteous rescuing of our AC!
LaDawn Teuscher
16:35 18 Mar 20
Paul H. did an excellent job installing our new fireplace. To me it seemed like a really tough job, as he had to get into the addict , to install the duct work and into the crawlspace to do the gas line, but to him he acted like it was no big deal. He was very professional, he was clean and organized as well. He made sure we understood how it all worked and went the extra mile to make sure we were comfortable with it all. He was pleasant to work with. Thank You, Paul PS We love our fireplace!
zkpr 127
01:16 18 Mar 20
Jason did a great job fixing and cleaning our fireplace!
bryna ochoa
23:49 17 Mar 20
Very professional. Great service from Brody!
Dane L
18:34 17 Mar 20
Comfort solutions is amazing to work with, top notch service at every turn. I have had their tech Brody provide service for me a few times and he has done a killer job every single time!
Rochelle Bartholomew
16:29 17 Mar 20
The repairman did a very good job and was professional. We will use your company again and would recommend it to our family and friends.
Jonathan Gaydosh
04:00 15 Mar 20
Jason did an amazing job cleaning our fireplace, adjusting our logs and relighting our pilot light. He had plenty of tips for keeping our fireplace clean and was very professional.
holly Griott
20:01 14 Mar 20
Mike Morton was amazing!!
Julie Buchholz
04:47 14 Mar 20
It was getting late on a Saturday. I was leaving the next day for a week long trip. The downstairs was unusually cold even though my new thermostat was set for something much warmer. I called to see if I could get a late day (Saturday) appointment. At first the receptionist said Monday was the soonest they could get to me, but when I explained I was heading out of town she put me on hold to see what she could do. A couple hours later Jason showed up. He diagnosed the problem within minutes and was great about troubleshooting rather than throwing parts at the problem. I'm so glad he was on call. Very professional. Thank you!
Britt R
22:22 13 Mar 20
Brody was quick to respond, repair and communicate the process. Would highly recommend him!
Matt Shaw
23:37 11 Mar 20
tara crockett
16:17 11 Mar 20
Brody was amazing. He was very knowledgeable and explained everything thoroughly. Will definitely be using Brody as my technician from now moving forward!
Dr. Jim Knight
17:19 10 Mar 20
Prompt, Pleasant, and good service
Eric Garnett
02:55 07 Mar 20
Heike Mueller
21:56 06 Mar 20
Jason fixed my gas fireplace, he was very thorough and explained every step! Great job! Thank you!
Jason Castillo
17:02 06 Mar 20
The service that was provided by Comfort Solutions was outstanding! The technician, Brody, was courteous, informative, and professional. He called to inform me when he would be arriving. He arrived on time. He provided me with helpful tips to maintaining my home unit. He was the best! We look forward to working with Comfort Solutions and Brody in the future.
AJ Christensen
22:57 04 Mar 20
Juan & Justyn came to do my install and were extremely polite and professional. They went about their work and explained everything. They were careful to keep my home clean and tidied up after themselves.
Gus Valdez
19:31 04 Mar 20
Jason was absolutely professional,friendly and knowlegeble . he was very thorough and explained every step of the way what he was doing. Would definitely hire him again..
Janene Walker
17:04 04 Mar 20
We are so impressed by Todd, the fireplace guru ;) ! He cleaned and reset our gas fireplace and fixed the problem we really wanted addressed. [Todd, we want you to know that... it still pops, but so, so faintly - it doesn't wake us up anymore. While you were here, was the last time it popped loudly. Whatever it was, you fixed it!! Thank you, Thank you!!]As others have said, they are careful and clean and very professional and knowledgeable.We will call this company Every.Time :)
Stephanie Downard
22:10 03 Mar 20
Our walk through estimate was great as we were able to go over all of the options for a fireplace and even discussed future projects we had in mind which allowed us to upgrade our gas line and add several stud outputs for little cost to the our fireplace project. The service pros Jayson, Wayne and Philip were on time, friendly, clean, and fast at installing the gas insert. We're definitely going to use comfort solutions again and will recommend them to friends and family who are in the market for their work.
Patsy Syddall
21:17 03 Mar 20
Jason was very informative on letting us know how we should care for our gas fireplace, did an excellent job on cleaning and giving a tune up. he was very carful with his tools in our home. Thank you for excellent service.
Craig Gordon
06:28 02 Mar 20
Comfort Solutions did an excellent job. Jake helped us with the purchase of a new furnace and air conditioning unit and did it in short order. It sure was cold for a couple of days. They came out and installed the units, were courteous, and made sure that everything was cleaned up when they left. They didn't even charge me for helping out a little! Rory came back to do some cleanup on a few minor items so that everything would look and run efficiently. Thanks Comfort Solutions.
Jason Lee
23:08 01 Mar 20
Tyler came out and installed my new FireplaceEven though it was snowing he showed up at times expected he was able to run my gas line and powerWithout cutting new holes I was so very impressed with his knowledge and the quality of works he doesI will always use Comfortsolutions for my Fireplace and HVAC purchases and work thank you so much I love my new GDIX4 Oakville insert
Lisa Lair
23:04 01 Mar 20
Tyler came today a installed a gas fireplace, it looks fantastic! He did a great job.
Ann Larsen
15:12 01 Mar 20
Todd came out from the Ogden location to tune up and clean our furnace. He was pleasant, business-like and efficient.
Don Buckmaster
19:55 29 Feb 20
Dixie Lehman
19:22 29 Feb 20
I am very happy with their service. Service people have always been courteous and polite.
Margaret Woodruff
16:41 27 Feb 20
Brody was amazing. Our Fireplace has not looked this good since we put it in. He was professional and knowledgeable. We will continue to use Comfort Solutions. Thank You Brody !!!
Joan Farnum
01:34 27 Feb 20
My gas fireplace was looking pretty shabby as I use it a lot during the colder months. The service tech was great (sorry I’m out of town right now and don’t have his card with his name with me). He took the whole thing apart and cleaned each piece, painted the back black again, and polished the glass. It looks brand new!!! And he did all this and my home was spotless when he left due to his extra care ... not a speck of soot anywhere!
Brett Nalder
00:07 27 Feb 20
Leah Sanford
16:29 26 Feb 20
Long time customer here. They are always very efficient, friendly, and professional. Jason was my tech today and did a great job.
Adam J. Woolsey
19:42 25 Feb 20
Jeff and Sabian just left after installing my second fireplace with Comfort Solutions. They did a fast and awesome job. Now I just need to do my trim work. Thanks guys!
Julie Parker
16:45 25 Feb 20
Cameron was super professional. My furnace stopped working and my house was freezing. He responded right away and quickly fixed the problem. He has a way of putting you at ease. I forgot to leave a review last time he came out, but he was just as helpful as the first time.
Susan McEvoy
02:13 25 Feb 20
I have my furnaces checked out twice a year. This time, I had the pleasure of meeting Brody, who was friendly, courteous and explained the process every step of the way...in language I could understand. He is a real asset to Comfort Solutions!!!
jrob4942
18:50 24 Feb 20
We have been a long time Hartman Heating customers and the transition to Comfort Solutions several years ago has not hurt the quality of service provided. This was especially true recently with our furnace not coming on constantly. Our technician, Brody Kirton was professional, educated, and friendly. Brody also took the time to ensure we were informed as possible regarding the work being done on our furnace. Very grateful that Brody was able to complete the required work on a Saturday as well. I highly recommend Comfort Solutions.
ray adams
02:13 24 Feb 20
Brody did a great job on our fireplaces and furnace. Everything was very professional. Thanks
Cathy Bialo
19:41 22 Feb 20
Mike Gordon
23:24 21 Feb 20
Every visit to our house has been great. We just had our 1 year furnace inspection and tune up and the Tech Jason did a great job. Keep up the good work!
Michael Kelly
21:16 21 Feb 20
Jason was on time and responsive to our needs. He explained everything he was doing well.
Armando Lujan
20:58 21 Feb 20
Shayne has done a super terrific job with both my fireplace and the gas stove in my den!! I love his punctuality and thr quality of his work. both the fireplace which he cleaned in December and the gas stove which he cleaned today look brand new. Without hesitation I highly recommend Comfort Solutions and Shayne.
Teneille Brown
20:26 20 Feb 20
We have had our fireplace repaired once before, but Todd A did a much better job explaining why it wasn't lighting. As a result of his identifying the root cause of the pilot light design problems, I think his repairs are going to last. Great work. The glass is so clean it looks like you can reach through it to the flames.
Ben Rich
03:08 20 Feb 20
Ray went above and beyond. Highly recommend comfort solutions.
Amy Milazzo
02:14 20 Feb 20
Paul H. installed our new gas fireplace. He was so kind and patient with all my questions and very professional and knowledgeable. He showed me how to use the fireplace with the remote and really took the time to explain everything. He covered the floor well and cleaned up everything before he left. Thanks to comfort solutions and especially Paul for doing an excellent job! We absolutely love our new fireplace.
Thomas Bialo
23:43 19 Feb 20
Arnold Copp
23:26 19 Feb 20
Ray did a wonderful job cleaning and repairing our fireplace. He explained everything he was going to do and the price before starting his work. He replaced our fire switch with a new one to make turning on the fire more responsive. He even used a black stove paint on the insert and made it look brand new. We would recommend Comfort Solutions for your gas fire place repairs with high marks. Thank you Ray. Very nice job.
bigbenster1
18:17 19 Feb 20
Jason has been one of the best thecnicians comfort solutions has sent over to service my ac and heating unit
Doris Jung
12:09 19 Feb 20
Excellent service
Karen Allred
20:53 18 Feb 20
Comfort Solutions installed our HVAC system when we built our home so they were our choice for service of the system when we needed it. Their technician Brody was very prompt and informative. He was able to quickly fix the issue we had and found another issue that required a part be replaced. He was back in 2 days with the new part and had it installed in minutes. He is a very nice young man, I liked that he called to let us know when he would be arriving. I highly recommend them.
Michael Salmon
00:31 18 Feb 20
Furnace went out in the middle of the night, Jason came out next day, assessed the problem, got the parts, came back and fixed the issue. Super helpful and informative, gave me options and let me decide which options were best for me.
Bobbie Sue Stephens
22:16 17 Feb 20
Comfort Soultions did an AWESOME job! Everyone was very nice that I have talked to and they made me feel like they cared. Chris did an awesome job installing our furance & AC. He really takes his job seriously! I am grateful for that! They call you before they leave and Chris always had a great attitude when he called. Grateful that we found them!
Peter Johnson
18:42 17 Feb 20
Lacie Meyers
18:34 17 Feb 20
They did an amazing job! It is a gorgeous fireplace. They explained things very well. Promised that if we ever needed anything to call. We had some concerns and they responded and came back within a few days. Tyler and Ryan were very professional and thorough. Thanks for an amazing fireplace.
Beth Shupe
18:22 17 Feb 20
Great communication throughout the whole job!! Chris and Albert were awesome to work with. They were polite and left my house clean! Stayed late to make sure we had heat that night and I knew how to work everything. BEST customer service of any service done in our home.
Natalie Nguyen
17:43 17 Feb 20
I would like to thank you to Chris and Jake for took a good care of my furnace. Jake's explained to me very cleared and saved me some money . Chris worked very hard to took care of my furnace to got it done so I can get warmer soon .The furnace is working very good and looking great. Thanks again
doris jacobs
21:12 15 Feb 20
Mary Beth Osoro
04:06 15 Feb 20
Hugh Wetmore
22:25 14 Feb 20
Comfort Solutions took the time to troubleshoot the problem, get the right part, and fix it even though it was very difficult and time-consuming to do the work.
Connie Norton
18:25 14 Feb 20
Completely satisfied and beyond thrilled with Comfort Solutions. Brody represented the company and does them proud. Brody is the "poster child" for how it do it right - knowedgeble, timely, honest, kind, clean, organized, professional, and thorough. Comfort Solutions, I'm sure, is delighted to have him. If all employees are like Brody, the consumer is in good hands. I have a beautiful high-end contemporary fireplace that requires more skill than the everyday units. Brody knew what to do without question or hesitation. He is confident, explained, and showed me, the problem and remedy. He cleaned and polished the unit and left it better than the day I purchased it. If I had only used Comfort Solutions to begin with, I would not have had the problem I eventually had, which was the result of a sloppy, unprofessional installation. Very happy, more than satisfied. Ten stars
Denice DeCamp
18:25 14 Feb 20
Very helpful and prompt at taking care of my needs. Very little wait time. I felt my problem was taken care of thoroughly. I felt Jason communicated very well with me and Jason was so pleasant to work with. I am confident that my problems are fixed. This is the second time I have had this company out to my home to service and fix any problems I was having since Comfort Solutions installed my units and both times my needs were met. I would recommend them to anyone in need of new units and servicing. Thank you Comfort Solutions! A+
Kara Layton
23:02 13 Feb 20
Wonderful people at this company. Clair, Wayne, Sean and Jason were all great, they had to move my furnace and come out multiple times for one thing or another and they were just great. The heat had to be off for a 24 hour period and they did their best to get things back up and running as fast as they could. They are great at communication and very kind and respectful in my house. Definitely will do business with them again.
Pamela Barrett
22:28 13 Feb 20
Steven Hardy
17:05 13 Feb 20
Jeff and Sabina were great. Very careful of my home and did awesome work. Fireplace looks just how I want it. Thanks
Troy Davis
16:06 12 Feb 20
We had our old wood fireplace converted to a gas fireplace. Paul H. was our installer and Aaron B. was our comfort advisor. Our house had a difficult run from the gas lines to the fireplace and Aaron came up with a solution that was significantly better looking (meaning hidden) than the competitors did, and this cost less too. Cost less and way better, made the decision to go with Comfort Solutions a no-brainer. Paul was on time friendly and CLEAN. We just had new flooring installed and Paul put down carboard and tarps to protect the floors and keep them CLEAN. While pulling out the old fireplace Paul found some areas in my walls that should have had insulation, he told me about it and he even offered to take care of it as he had insulation in his truck, that's great service. Paul expertly installed the gas line to Aaron's ideas and it all went well. Paul then gave us a quick training on how to use the fireplace, the remote, how to clean glass etc.. It's a simple device but when you've never had one it was great to learn the do's and don'ts. Paul even laughed at my stupid jokes and gave our dog some love. Full 5 stars from me, great people and I'm very happy with the product.
Stephen Fairclough
03:50 12 Feb 20
Shane was wonderful to work with.Attentive to my issues before he got started on the job. Immediately put on the sock over his boots. Spread a blanket on the floor so no dirt would get on the carpet from the fireplace.He stayed to checked and double check is work after he was done. Very thorough. Communicated back what was happening in the operation of the fireplace. Or lack thereof.Thank you Shane.
Darren Wickman
02:54 11 Feb 20
Brody was great! Does top notch work, very clean and takes pride in his work. Fireplace looks brand new! Thanks Brody!
Guy Hayden
04:32 09 Feb 20
Many thanks to Todd, with an able assist from Ray, for fixing our furnace quickly when it failed just before a cold snap started. The problem was intermittent so it was a head-scratcher for awhile to figure out what was going on but soon they had the problem narrowed down and Todd immediately went to pick up the placement part. Works great now! No charge under our warranty.
Wes Herbert
18:32 08 Feb 20
Comfort solutions is great. We had a few hiccups which were solved. They wanted to make sure we were satisfied, and after a few set backs, we are. Thank you for being conscientious and doing everything possible to support your product. wes
Betsy Dastrup
22:03 07 Feb 20
Jason was prompt, respectful, knowledgeable and a hard worker. I appreciated how he explained to me what he was doing and why. Our fireplaces work now and look great! THANKS Jason for an amazing job well done.
Nicole Ventimiglia
18:40 07 Feb 20
Todd was great. He was on time, efficient and was willing to explain what needed to be done.
Jeremy Bryson
18:32 06 Feb 20
Todd was really great. Professional and competent.
Scott Elliott
00:54 06 Feb 20
Was a great experience.
Michael Fedak
20:24 05 Feb 20
Roger Eggett
20:15 05 Feb 20
Jennifer Jensen
23:18 04 Feb 20
Lane and Ray were great! Both had a happy attitude and professional style. I’m very happy to have a working furnace again and a warm house. Thanks comfort solutions.
Jodie Simpson
04:47 01 Feb 20
Brody was absolutely amazing. So informative and gave me great advice what would work best for me. He was the BEST I’ve ever use as a repairman. I am in the real estate industry and finding a good, honest and thorough professional like Brody made my day. Thank you so much for sending him to my personal home for repairs on my fireplace. Awesome 😊
Karen Rollo
20:21 31 Jan 20
Brody did an excellent job
Gerald Haddock
21:20 30 Jan 20
Mike came in, go the job done on three units, each now working and looking spectacular. An added plus: Mike was very congenial and competent. Thank you.
Dwight Schnaitter
00:27 30 Jan 20
Kevi Hansen
22:28 29 Jan 20
Rory andJaiden did an awesome job installing my new fireplace. They are very friendly, professional and pleasant to work with. I would highly recommend both of them.
Melissa Tedesco
22:02 29 Jan 20
Todd was so nice and efficient , my fireplace is all clean and working great
Tom Lewis
21:41 29 Jan 20
Excellent service! Cameron, the service technician is exceptionally knowledgeable, explains things very well and outstanding customer facing skills. I would recommend Comfort Solutions to anyone looking to install a new furnace, A/C system or get service on an existing system.
Natalie Kjar
03:05 29 Jan 20
Paul installed our new gas fireplace today. He covered the floor well, cleaned up after himself and answered all our questions patiently. I appreciated how he gave us information about cleaning, different types of ways to use the fireplace for our use and helped us know how to use the remote. The wrong cover was sent with the fireplace insert and he helped us feel comfortable that it would be taken care of right away. We felt confident with his knowledge of installing the fireplace.He was excellent!
Jack Grant
23:10 28 Jan 20
Shane helped us out today and he did a very excellent job. He’s very thorough and cleaned and fixed my fireplace excellent!Thanks, David and Tara Grant
Kate Deschamps
20:11 28 Jan 20
Jason knows how to service my Kozy Heat fireplace. It looks like new. Actually looks better than new.
Victoria Thompson Beard
23:47 27 Jan 20
Todd was punctual and thorough
Bobby Miller
22:18 27 Jan 20
Comfort Solutions Technician came out to do maintenance and cleaning on our furnace. We asked the Tech about our gas fireplace that we couldn't get to work. The Tech was able to get in running again and we bought a remote to run the fireplace instead of using a thermostat. Three days later the same Tech came back and cleaned the fireplace and touched up some of the paint. We were so excited about having the fireplace running again and the fireplace looks like a new one. We are so impressed with the service we received from the Tech and the wonderful job he did.Thanks for everything,Bob Miller Family
Neff Labs
19:33 26 Jan 20
Our furnace quit working during the weekend and Ray from Comfort Solutions came out and got it running again. He was very thorough and did his best to keep the cost down. He was great.
Diana North
17:49 26 Jan 20
Todd was very thorough and knowledgeable. We appreciated his input and suggestions on our older model gas fireplace. He left the room very clean. We would definitely use him again.
Brandon L.
01:08 26 Jan 20
Comfort Solutions are amazing! Our Furnace had broken down over night I called them the next morning less than 2 hours later Cameron showed up and did an amazing job getting our furnace back up and running in less than 2 hours after he arrived. Very pleased with him and the business he represents at Comfort Solutions!I would highly reccomend them to all my family and friends in the future!
William Stone
01:03 26 Jan 20
We hardly knew that Juan and Sean were during the two days they were replacing our heater and A/C. They left the area clean in spite of muddy conditions. They were conveniently a little early both days and were out early both days. Juan kept us informed about the progress of the installation including a fit problem with the furnace the first day. It was solved the next day and installation completed timely.Jake has been great through out the process including catching a fit problem the night before avoiding a big problem with our installation.The staff called twice to confirm our installation.Now we can barely notice the furnace.Highly recommend Comfort Solutions and their staff.Bill Stone
Leslie Woods
22:43 25 Jan 20
There seem to be very few businesses in the SL Valley that will work on gas fireplaces. Great to find Comfort Solutions and the tech Brody explained what he was doing so I could understand the process of a tune up for the fireplace. He was very careful about not making a mess and cleaning up as he worked. Very pleasant person. Thanks.
Jennie slater
18:29 25 Jan 20
Glenn Daly
16:13 24 Jan 20
Jake was on time and on point with his service and knowledge of our system!
Paul Arnett
19:55 23 Jan 20
We called Comfort Solutions to service our Fireplace Insert. Jason was early for the scheduled appointment and did a great job explaining what options and services were available for my Fireplace Insert. He completed the job and it’s now working like new again.
Travis g
22:36 22 Jan 20
Comfort Solutions sent Brody out to fix my fireplace, he was a very nice person, and very knowledgeble, he did a great Job he even cleaned and painted it, it really looks new!
Mike Orf
21:33 22 Jan 20
Jason did a fantastic job. He was on time, friendly and knowledgeable. Overall, very good job and I would recommend
Greg Rogers
18:50 21 Jan 20
I had Comfort Solutions come out to fix my fireplace this morning. Their service was timely, very professional, fair priced, and the tech even cleaned the glass. The unit looks brand new an works great. I would happily recommend Comfort Solutions.
L Fruehan
17:37 21 Jan 20
Shane and Casey were awesome. Prompt, thorough and explained everything. The Fireplace is working great and looks good too. So toasty!
Richard Montanez
16:07 21 Jan 20
Jason was great
Jon Zumsteg
23:25 20 Jan 20
Jeff and Caleb were absolutely awesome, could not be happier with their work.
