Utah's Leading 5 Star Fireplace Experts!
More 5 star REVIEWS than all of our fireplace competitors combined! Our stellar 5 star client reviews speak for themselves. We take great pride in exceeding customer expectations. Don't take our word for it....See what happy customers are saying about the Comfort Solutions 5 STAR fireplace experience!
Ogden Location
Based on 1826 reviews
Patrick Park
23:33 26 Oct 21
Dave did a fabulous job. Started with a furnace maintenance and discovered reason for down time that had been occurring. Explained problem and remedy throughly. Furnace works like a charm now. Thanks
Moira & Derek
23:21 26 Oct 21
Used Comfort Solutions for years. Always responsive. Crew's professional. Installed new hot Water Heater this morning.
Dan Hayes
22:24 26 Oct 21
Zack, Tyler & Tony installed a gas stove for us & did a great job! Showed up on time, installation was completed quickly & they did a great job cleaning the space when they were through. 5 stars!
Laurel North
23:50 25 Oct 21
I had a faulty switch to ignite my gas fireplace and technician Ray was on it!! He came right in and checked the mini-generator and replaced my switch with a low voltage switch for better connectivity. He even went the extra mile and added extra glowing embers to make my fire look better than ever!! I'm so pleased with Ray's service and would recommend it to my closest friends! Thanks!
Dustin Ward
18:44 21 Oct 21
David was fast and efficient with tuning up our heater in our home. Definitely recommend.
Calie Lepore
11:42 21 Oct 21
Excellent experience! Would definitely use again.
Elizabeth S.
21:33 20 Oct 21
David Stone was superb. He not only did the maintenance on our heater, but brought our whole-house humidifier back to life. We stopped using it years ago. He also improved our NEST thermostat wiring and paired our humidifier to our Nest. Highly recommend.
Wendy Roberts
01:29 20 Oct 21
Ben, the Comfort advisor, and Chris, the installer, were both punctual, polite, and efficient. And as a bonus, they put in t r a n e products which are superior to other heating and AC units on the market. My last t r a n e furnace and AC unit lasted eighteen years!
Sandra Witt
20:15 19 Oct 21
David was an amazing technician, very professional and friendly. He did the maintenance very fast and efficient. Thank you David
Andres Colon
14:19 14 Oct 21
Carson Roylance
02:33 14 Oct 21
Dave was wonderful, walked me through how to get my furnace back up and running. We had called several other companies and no one could get to us for a day or two. He took the time to help us late at night we are so happy to have heat. Thank you!
Guillermo Velazquez
02:05 14 Oct 21
We are very happy and lucky I got David to work on our heater repairs he is great fast and very experienced I highly recommend Comfort Solution
Laura Duffley
18:28 13 Oct 21
This is the first time I've used Comfort Solutions for my fireplace and it was a great experienced. We just purchased the house and couldn't get our fireplace to light so Ray was able to come out and help us fix the issue. He also did a fireplace cleaning and it looks great!
scarl marchant
02:20 13 Oct 21
Dave called and walked us through how to clean our sensor. He could have come and made a little money, instead he gained a new customer.
Alfred Hollywood
19:47 12 Oct 21
I was unable to Arlington gas stove relit after my home gas line was replaced. In desperation I came to the Ogden showroom to ask for some help. I was completely happy with the time that Patty spent instructing me on how to manage relighting my stove. She also directed me to the YouTube video on programming the remote. An outstanding job by Patty! She, by the way, put her lunch down to spend the 20 minutes with me that she did. What a valuable employee Comfort Solutions has in her. Thanks, Patty!
Jessica Woodruff
19:17 11 Oct 21
Stephen Bromley
22:03 10 Oct 21
P Lopez
21:21 10 Oct 21
Mike is a solid technician and exceeded my expectations when repairing my gas fireplace. He's down to earth, courteous and very thoughtful. I highly recommend Comfort Solutions to anyone needing their services!
Bob Vorwald
00:09 10 Oct 21
Ian Sloan and Chris Watts did excellent professional work.
Christine Sheffield
05:18 09 Oct 21
My parent’s heater went out and Dave took the time on the phone to walk me step by step through the process which fixed the problem. He was patient and went the extra mile to send pictures to help me know how to adjust things.Best customer service ever! Thank you Dave!
Kylie Hudgens
22:58 07 Oct 21
I always have a great experience with this company and have been using them for 2 years since I bought my home in Ogden. Today, they had a cancellation so actually fit me in earlier (as in, days) than I expected, and David was very thorough and detail oriented. Highly recommend!
Deborah Veldhuizen
15:36 07 Oct 21
Ian S. and Ben B. were professional and on time during our install. We would definitely use Comfort Solutions again in the future.
Missy Birkholz
23:50 05 Oct 21
I always have a great experience with Comfort Solutions, but David was particularly thorough, friendly and honest. 5 star service!
jrob4942
17:06 05 Oct 21
We have been a long time Comfort Solutions customer and recently had a new furnace and a/c installed. From our sales rep, Ben Carr to our installers, Ian Sloan and Ben Bills, the whole process was great. I would highly recommend Comfort Solutions for all things hearing and air.
Ian Craven
14:45 28 Sep 21
They sold us a quality, top end woodburning stove. Tyler and Caleb did a great job installing it. This was confirmed by the chimney sweep that was just into it.
Scott Bailey
23:49 24 Sep 21
Ian and Ben were great. All around quality work.
Denise Stephens
17:13 24 Sep 21
David was excellent at the service he was sent for. He took extra time to explain to me what he was doing and how I can do my own upkeep. He was friendly, informative, and professional. Thanks David for the great customer service.
Gerrie Dixon
20:12 23 Sep 21
David was fantastic! Good service and answered all my questions. He took the time to go thru furnace and AC....thorough. He made helpful suggestions. He gets A+ rating
Kristy Gardner
07:45 23 Sep 21
My 20-year old gas fireplace looks like new! I appreciated the professionalism and attention to detail!
Bailey Rice
19:56 22 Sep 21
Erin Bodily
17:24 17 Sep 21
Ray did a great job diagnosing and identifying a complicated problem with our furnace just in time for winter! I appreciated the detailed and time he spent fixing our AC/Furnace system.
TIMOTHY REEDER
20:38 16 Sep 21
Steve Peterman
18:48 16 Sep 21
David was awesome and knowledgeable. He educated me about my system. I always have a great experience with comfort solutions.
Susan
02:43 16 Sep 21
David was very knowledgeable and thorough. He was friendly and kept us informed during the repair process.
Maddi Tapp
23:28 14 Sep 21
Tyler, Sabian and Zack were so great to work with! We had to replace our entire outdoor AC unit and coil and they did such a professional job. They were respectful and talked us through all the paperwork and even cleaned up the darn Virginia Creeper that always grew near our AC unit. I would highly recommend this company to anyone! We will definitely come back when it is time to get our furnace replaced.
Benjamin Prentice
20:09 14 Sep 21
Jeff led the install team for our gas fireplace insert. He and his team were courteous and professional. They worked hard and got a new gas line and the insert installed in about 5 hours. They did a great job protecting our floors with drop cloths and they wore shoe covers. The only problem was that they installed the wrong log set, which wasn’t their fault. Jeff came back with the correct log set after I called. Overall, a very positive experience.
Eric May
22:22 13 Sep 21
Ian and Ben showed up on time and did a great job installing my mini split. The were polite and cleaned up afterward. Would highly recommend them.
Lindsay Tanner
23:20 08 Sep 21
David did a great job and was very informative.
Shelly Anderson
20:26 08 Sep 21
David was on time and very professional. He made sure everything was tuned up and running. He let us know what things we will be looking at having to replace in the future but right now he got our AC up and running again.
Danny Harth
19:01 08 Sep 21
Frank Mueller
21:53 05 Sep 21
Great responsiveness and service from Dave to get Thermostat fixed. Saved my Sunday! Thank you.
Cari Etherington
18:50 05 Sep 21
I was very happy with the work David and his co-worker did at my home. They were there for routine maintenance but when I mentioned a problem I was having with my zone control, they addressed that too.
Mike Phillips
21:35 03 Sep 21
After multiple AC companies bids we felt that comfort solutions gave us the best information and explanation of what we could get in order to change our house over to central air.The technicians, Juan and Mervyn, were extremely knowledgeable and professional and gave us comfort in knowing that this process would be a first rate installationThank you for an awesome job
sandra sather
14:45 03 Sep 21
Chris did a great job he was professional .when running wires send twopeople it makes the job lot easily and goes a lot faster
Jennifer Ewing
23:41 01 Sep 21
Ian and Ben came to our home to replace our OLD furnace. They were respectful of us and listened to our concerns with the ductwork that we already had in our basement. They clarified what we were asking to have done. Awesome work!
guy hill
20:47 30 Aug 21
Steve Wilcox
17:14 30 Aug 21
Service Rep David did a great job! He was detailed and explained what he did and what items may need additional services down the road.
Merlin Pacheco
14:36 27 Aug 21
Dave, Service Technician, was very knowledgeable of the intricacies of thermal dynamics of our refrigeration unit. By use of proper instrumentation, he detected an installation flaw and corrected the situation properly which resulted in an immediate increase in the unit's efficiency.His technical knowledge and skill combined with his professional courtesy towards customers reflected the Comfort Solutions' core values of customer satisfaction: hence, this is a quality company that employs quality personnel.
Blair Blackwell
01:15 27 Aug 21
From my first visit with Aaron to my install with Ian and Ben, I have had a great experience with Comfort Solutions. They were on time, listened to what i needed with new heating and cooling systems and provided options that worked. The install was great. Professional and very clear they took a great deal of pride in their work. Super pleased and very happy to now have a cool and comfortable house! Thank you!
Michael Kirkham
18:49 26 Aug 21
David was awesome!
Tommy Hansen
22:44 25 Aug 21
The service rep, Chris W. did an all around excellent job and exhibited great professionalism and customer service.
Susanne Thompson
15:28 23 Aug 21
Ian and ben were great.
Bradley Goodwin
15:28 22 Aug 21
Had Comfort Solutions come in and replace my old heater and ac units. Ben and Ian called me a n the morning of the install to say when they would arrive on site. When they arrived they were both very professional and made sure that they protected my house with drop clothes and also made sure that during the install to keep me informed on how things needed to run so that I could also give my input. Both were very detail oriented but n how they installed both the ac and heater unit and also made sure that everything was cleaned and organized when they were finished to make it look like nobody was ever there. My experience with Comfort Solutions was great from the start with meeting with Joe to tell us about the options we have to the install with Ben and Ian. I would recommend them to someone else and will use them to service my new units in the future
Ruth Brockman
18:23 20 Aug 21
Linda Boyd
22:32 19 Aug 21
The service tech was very clear in his explanation of what was needed, order the parts and resolved the issue as soon as the part arrived. Polite, efficient service.
Richard Parsons
01:47 18 Aug 21
Excellent analysis of our needs. Careful installation with mats on floor and using the back door. Timely and solid installation. I had a lot of confidence in the expertise of Chris and Ian
Wade Owen
01:42 18 Aug 21
Professional air conditioning service. Arrived when he said. Gave me tips for making my AC unit last and work optimally.
Angelina Litster
16:16 17 Aug 21
We had the pleasure of working with David again who did excellent work and was also kind enough to help me learn and understand what was happening especially since I have some basic understanding of the system we have. He treated me like a competent human being which is rare to come by these days. Being a woman who has worked in the construction industry, I still get treated like someone who doesn't know how to do anything and he did just the opposite. He should get a raise!
Douglas Aydelott
20:55 15 Aug 21
Glen Payne
21:02 13 Aug 21
Chris was our installer, he replaced the old AC. He was very efficient. Left no traces that he was here. Thank you. G.A.P
2012SKW
18:09 13 Aug 21
Chris was very professional in his work and has a great work ethic working 12 hours plus on the first day so we would have our A/C up and running before he went home that day. The other person helping Chris was new to the company and Chris was trying to show him the things to do as well. On day two when Chris returned to finish the furnace he was alone. I asked where his helper was and he said he quit last night. I don't know if this created more work for Chris but he did not complain and worked hard getting everything done. I would recommend Chris anytime anywhere.
Tanya Lord
19:22 10 Aug 21
David was very professional. He explained everything he needed to do. He was very knowledgeable and was able to determine the problem with our AC unit. He made the repair and had the unit up and running in very little time.
Shanna Bunnell
15:01 05 Aug 21
Rory and Ben were great to work with! They were professional and explained everything well. We're happy with our new AC, furnace, and thermostat.
Angela Outzen
15:29 04 Aug 21
Dave came yesterday to my condo, I have an old AC unit that needed some TLC, cooling fluid. This company is wonderful, I have been using their services for years, always happy with them. Dave provided a great, prompt and professional service, thank you Comfort Solutions, and thank you for having great people in your team as Dave!
Mark Allen
15:10 04 Aug 21
We dealt with Clair, Tyler and Sabian. All of them were great. The price they quoted was more than fair. The other thing that I really appreciated was that, to them, a fixed price is a fixed price. They ran into unexpected issues with the installation but stuck to the deal they made. Kinda sad that keeping promises and taking responsibility is noteworthy but that’s the world we live in. I’d hire them again in a heartbeat.
Kory B
15:10 04 Aug 21
Great Service!Mike M was proficient and got my AC back up and running in less than an hour.
Ben Beus
16:13 03 Aug 21
Rory and Sean did a great job installing my mom’s new fireplace and made sure to explain how it works and answer any questions we had. Thanks!
Traci Meusen
01:41 02 Aug 21
After a lot of back and forth, wait time, and other difficulties we now have two fireplaces installed that look great & do their job. Thanks to Shane for taking care of us!
M Braucher
22:56 31 Jul 21
As always, Comfort Solutions is on-time, does a good, thorough job of ensuring all is working well and explaining anything they find that's of a concern
George Peterson
00:09 30 Jul 21
Ian Sloan and Jason Courtney did excellent work in a timely fashion. They expertly solved problems they encountered with retrofitting in our log cabin. They explained things in a very understandable fashion. We will recommend your services to others. George and Lind Peterson..
Dru Johnson
21:50 29 Jul 21
David was knowledgeable and patient with my questions. We recently moved into an older home and he took the time to explain the 1995 system we have in place. The system was very dirty and he did a great job cleaning and getting it running at optimum performance.
Bret Miles
03:28 29 Jul 21
Ian was very knowledgeable, answered all my questions, and did the little extras I requested. Jason did a good job with all the sheet metal work on my new unit, I would recommend them both.
Lisa Bradfield
20:25 27 Jul 21
Ben and Rory were AWESOME! Great job on the install. So professional and courteous. Joe was awesome as well and very pleased overall.
Thomas Schabowsky
15:35 27 Jul 21
Jeff Takota and Tony returned to install the reflective panel and did a great job. They also cleaned the glass front and were finished in no time. Very friendly and helpful reexplaining some of the lighting features.
Becky Hiatt
00:25 27 Jul 21
Joy Germann
17:28 26 Jul 21
David did some maintenance for us today. He was very professional--friendly and trustworthy. We could not be happier with the results of our new furnace and AC systems.
Mary Ness
17:34 23 Jul 21
David was communicative and professional and very friendly.
Matthew Folkman
21:27 22 Jul 21
David was very kind and professional! He was able to quickly isolate and resolve the issue with our system. He was also very knowledgeable and took the time to explain how the system works and some signs to watch for to help hopefully prevent future issues. David is a great and very knowledgeable technician!!
Aimee Williams
20:35 22 Jul 21
David was a fantastic technician. Very courteous and competent. He identified an issue with the installation of our new AC system and rectified the problem. I definitely recommend this business. Thanks David!
Jamie White
16:51 21 Jul 21
David was AMAZING to say the least! I learned so much about how to improve our ACs “health” and his service is impeccable! I will always ask for him anytime I need a service call! Thanks for everything David!
Christopher Ostler
17:06 20 Jul 21
We originally called a competitor of Comfort Solutions for an evaluation. The competitor misdiagnosed the problem and was set to bill us well over a grand for parts and labor. I called Comfort Solutions on Monday and they were able to get Ray to come out the very next day.Ray was able to correctly diagnose the issue and get it all sorted for around two hundred dollars the same day!Thanks Comfort Solutions! This experience illustrates both your integrity and you capability. My tenants now have A/C in this heat and as a landlord, I could not be more pleased!Kind regards,Christopher T Ostler
Amy Greer
16:22 20 Jul 21
Tyler was so amazing! We had some issues with an air conditioning install. What was supposed to be a same day install drug out 10 days. Tyler stayed until 7:30 pm on a Friday night to help us with our problems. He is truly the best hvac guy ever!
Nancy Williams
19:10 16 Jul 21
Ian & Jason did a really super installation of our trane furnace. They were very friendly , well experienced & explained how the new system worked. I would highly recommend their work!
Lynne Hicks
15:45 16 Jul 21
If I could give Comfort Solutions more than 5 stars, I would! Chris, the service pro, did a fantastic job installing my new Trane air conditioner and furnace! He is a very hard worker, and was always on time! The whole process went very smoothly. Thank you so much, Chris, for a job well done! And thank you, Carson, and the staff in the office!
Craig Watson
22:09 14 Jul 21
Jordi and Mervin did an outstanding job installing my new Trane AC and Heater. They worked hard to complete the work in a timely manner.Craig
LaWana Cameron
16:02 14 Jul 21
Mike Morton is a life saver, got my AC working, working Great, nice cool air throughout the house,Thank You Mike!
Sarah Stock
13:28 14 Jul 21
The only place that was able to fit us in their schedule for the same day after our AC stopped working at 4 am. The tech arrived that evening after I received a call that he was in the area. He was able to get the AC up and running within 30 minutes. We are so grateful !
Lori Squires
17:47 12 Jul 21
Paul H. did a wonderful job installing our new gas fire place very professional and excellent to work with. Would highly recommend Comfort Solutions.
Jason Gabbert
23:40 11 Jul 21
Comfort Solutions is fantastic. Our advisor Joe was great, knowledgeable, listened to our needs, answered all our questions with no pressure. Chris our installer was awesome, professional, knowledgeable, friendly and performed a professional installation. The system they installed now keeps the temperature difference between the main floor and basement minimal. No more freezing basement to keep the upstairs cool. We've used them in the past and will continue to their services. Thank you to everyone at Comfort Solutions!
Sam Nickell
02:38 11 Jul 21
We came home vacay Saturday at 4:00 pm to no AC. Called Comfort Solutions and Jason was here right away and fixed it. He did a fantastic job!
Sam Kievit
18:19 10 Jul 21
David was great in getting my a/c fixed and explaining things to me.
Cheryl Wilhelm
18:40 09 Jul 21
Keith Foulger
18:19 08 Jul 21
Carson and Chris W. were very professional and did an excellent job installing. Chris W. did an excellent job on installation. It was a very hot day and he worked hard all day to get the job done.
Lynnette Orme
15:39 07 Jul 21
David was fabulous. Professional and educated me and our renters. He even helped the renters move in their washer and dryer down steep steps. He is great!
Linda Smith
16:13 04 Jul 21
Thank you David for your expertise and patience with our overly friendly dog.
Sandy Location
Based on 757 reviews
steve wuthrich
19:42 25 Oct 21
Comfort Solutions has been great to work with. Installers were fast and on point! Zack, Sabian, Dakota, and Tony were all very helpful!
Lesele Rose
20:25 20 Oct 21
Taylor came to fix a very complicated problem and spent the time needed to make sure that everything was fixed and working. He was absolutely Incredible and definitely knows his stuff. I very much appreciate the excellent customer service and technical knowledge that Comfort Solutions, and Taylor have provided us. We will Definitely be calling them again!
Matthew Butler
21:18 18 Oct 21
Ben was great as an advisor walking us through what furnace best made sense for out house. He did not try and upsell us without purpose. Chris came on time and completed the work professionally. He answered all of the questions I had.
Rich&Elizabeth Allen
23:11 13 Oct 21
Helpful staff in store and in our home. They were courteous and helpful every step of the way. The fireplace is beautiful and adds a cozy warmth to our home. Jeff and Tony were awesome.
Cindy Firestone
21:52 12 Oct 21
We so appreciate the excellent work Jeff, Tony and Dakota did today installing our Napoleon gas fireplace insert. We will enjoy using it for many years to come. Thanks to Comfort Solutions for having such a great installation team and product.
Nykelle Pollastro
21:41 11 Oct 21
Jeff did a great job on my fireplace. He was very thorough in the walkthrough and made sure I understood everything!
Connie Tregeagle
17:28 10 Oct 21
Ben (Comfort Advisor) took the time to discuss options and made suggestions. I appreciated his advice and was able to contact him if I had additional questions. He checked on the installation of the furnace and inspected the furnace after the job was completed. He took the time to care about me as a customer. I appreciate Ben's efforts.Chris (Service Professional) arrived on time. He found a way to improve the air intake to our new furnace. This meant addition work and effort for Chris. Throughout the day, Chris worked hard and focused on the job. The work was completed within a day. The furnace room was left clean. Now we have a warm house just in time for the bad weather. Thanks! Chris
Annette Hanni
14:40 08 Oct 21
Jeff, Dakota, and Tony were great from start to finish. They expertly extricated a huge wood burner from my basement despite several tricky turns and doors. The clean up was great as well as the instruction on the new stove. It looks just right in my space. Thanks guys.
Darin Van Leeuwen
17:13 04 Oct 21
Zack and Sabian did an exceptional install of my fireplace. They were professional, knowledgeable and extremely clean. Thanks again.
David Vendt
21:56 01 Oct 21
Zack and Sabian did an excellent job installing our fireplace! From the beginning of the process until the end, they were very professional and competent. They had to solve several issues along the way because our old fireplace had to come out. We are very pleased with their service.
Chip Parker
22:37 27 Sep 21
Zach, Kota, and Sabian crushed it today! They installed my brand new Napoleon fireplace. It only took about a week after purchase. Now, we’re ready to finish framing!
Robert Jennings
17:42 24 Sep 21
Jeff and Tony came to replace our new gas fireplace and dispose of the old one. They were friendly, courteous, and did a great job. They were on time and showed us everything on the new remote. Good Experience!
JC Camp
21:49 22 Sep 21
Jeff & Kota, Tony were just excellent ! They were very kind, personable clean, efficient & knowledgeable. They did a wonderful job on the Jotul Stove installation. The dogs & I loved having them around
Nicole Cragun
16:57 21 Sep 21
Jeff and Tony were great, I highly recommend using Comfort Solutions!
Richard Reading
20:37 20 Sep 21
Jeff and Tony were on time and great to work with. They explained what they were going to do and asked if I had any questions or concerns. The work was done quickly and efficiently and I am happy with the final result. Jeff was good to walk me though the remote for the fireplace and answer any other questions I had before one last check with every part of the installation. They were careful to keep our house clean as they worked and cleaned up thoroughly before they left. The whole experience from my initial in-home visit with TJ to the installation with Jeff and Tony was a stress-free, pleasant experience.
Mary Gully
21:27 13 Sep 21
Jeff and tony got to my place timely. They were professional. They did a great job.
Adnan Becic
17:41 07 Sep 21
Jeff and Dakota were great, super rapid install and answered all my questions.
Eric and Christine Armentrout
02:10 31 Aug 21
Definitely deserving of my highest recommendation. The sales team is responsive, came to my house for a consultation the day after I called them. The installation team does more than most other fireplace shops... instead of making you find your own contractor to do the framing, gas piping, wiring, and old fireplace removal, this team does it all! Their skill and care in doing the job were awesome. Jeff, Kota, and Sabian were top-notch in their craftsmanship; efficient, tidy, and gave us a great walk-through of the new fireplace.
Michael Stapley
01:10 25 Aug 21
Jeff and Steve arrived promptly at the scheduled time. They were very efficient in the installation and they carefully explained the operation of the fireplace. They were also pleasant and fun to talk to.Jeff and Tony came today August 24th to instal a linear fireplace. I was totally impressed with how professional they were. Jeff answered every question I had and helped us understand how to safely install a large screen TV and audio system above and around the fireplace. This included several unique questions related to our sound system. They he explained the safety features of the fireplace and made us feel very comfortable with our purchase.
Jonny Evans
20:37 23 Aug 21
Jeff and Tony installed a new fireplace and couldn't be more happy! Very professional and took pride in their work. Highly recommended
Brent Call
16:50 18 Aug 21
Comfort Solutions were very good to work with. They were able to get our fireplace installed quickly with no issues. They were always very professional when calling on the phone. Jeff and Tony the installers were very good to work with and accommodated last minute change request on what level to place the fireplace. The fireplace looks great, thanks.
Richard Parsons
01:45 18 Aug 21
Excellent analysis of our home and needs,Great installation, with mats down on floor, using the back door. Showed up as scheduled and friendly service. I was very confident in the expertise of Aaron, Chris and Ian.
Andy Hermanson
18:29 16 Aug 21
The team Jake, Tyler, and Caleb were phenomenal in their execution of selling and installing my fireplace gas logs. Jake did a great job of informing me of the product and recommending a solution that fit my needs. Tyler and Caleb did an amazing job of installing the gas lines and the product in a clean, professional way with fantastic attention to detail. I highly recommend Comfort Solutions for any gas fireplace purchase or installation.
Dan Jones
19:27 13 Aug 21
From sales to installation everything was great! Jeff and Tony were professional and did an awesome job!
Jordan Hansen
20:10 11 Aug 21
Clean and helpful. Jeff finished up our job very fast and well. I will say we had quite the delay on a few items for our gas fireplace. Took about 3 months to get the job completed. We had some confusion about what we ordered when it came to the remote for our fireplace. We wanted the upgraded version of the remote but the gentlemen in the showroom put the order in wrong and we got the standard remote intiailly. We also had some trouble with scheduling due to them being short handed for the final visit to finish things up but they made it right. Giving the 5 star review because they did make good on everything they said they would. Just took a little longer than usual, I suspect because of COVID-19 fall back in manufacturing.
Bradley Christensen
20:19 04 Aug 21
Comfort Solutions was able to get me scheduled quickly for my AC issues. Jason came out and was so awesome. Explaining things as he was diagnosing them. He had found my issue and fixed it quickly. My AC is ice cold now thanks to them! I’ll be sure to recommend Comfort Solutions to friends and family in the future.
Genevieve Hayward
18:54 03 Aug 21
Jeff & Tony did a great job. Thanks!
Nicole F
19:27 23 Jul 21
Jeff, Tony & Dakota were great. They were on time and really pleasant to work with. There was some balance issues with our floor that he worked through great. Really appreciated how he kept us informed through out the process on what he was doing. They worked really hard to make sure it was even and looked great for us.
Richard Davies
22:20 19 Jul 21
Zack Sabin did an outstanding job installing our new fireplace. This was a replacement and installation requirements for the new unit had not been satisfied. Issues were discussed, solutions proposed, and problem areas corrected. Our newly installed carpet was maticiously protected during the whole install process. Even with the extra work that had been needed, installation was done quickly. Operating with the remote was explained and demonstrated. Zack was cordial and very pleasant to have in our house. Again, great job.
Scott Olsen
14:29 19 Jul 21
The fire place install by Paul was great
Chris Quirante
21:50 16 Jul 21
Huge fans of Comfort Solutions! We love their product in our homes. This is the 3rd fireplace that I am having installed in my homes. A-Aron B is the guy to call and get a bid. Installers, JEFF and TONY, can't thank you guys enough. They were very professional. They did a very clean install. And they want to make sure the customer is always taken care off. Really appreciate good help and the service they stand by. Highly recommended!!!
Stephanie Murdock
21:26 15 Jul 21
Jeff and Tony were excellent! Very professional. I love my new fireplace.
Steve Dressler
20:17 14 Jul 21
Zack and Sabian stopped in on a Monday morning to install our 36in gas fireplace. They indicated the install could take about 6hrs. They began to earnestly install our fireplace around 10am and by 2pm, the install was completed! These guys are on top of their game! I was busy working from home in our long room and if it wasn't for the power tools they used, I wouldn't have ever known they were there. One guy worked the install on the interior of our home and the other guy worked the exterior of our home and I think they only requested our assistance one time during the duration of the install. My wife and I appreciated that as we were pretty busy that day as both of us work from home. The install turned out great -- we have fire! -- and Zack and Sabian were efficient and clean in their work. They cleaned up all around their work area and didn't leave a trace, except for the fine work they left behind. We are very pleased with their efforts, the product and the price. I look forward to working with Comfort Solutions, Zack and Sabian for our future heating needs.
BRYAN HAGUE
03:44 14 Jul 21
hats off to Tyler, Tony and Jeff!! They were amazing putting in our new air conditioner. Everything from installation to completion, they were so friendly and efficient!!! Thanks so much guys!!!
Michael Morris
22:48 13 Jul 21
Excellent service by Chris. Stayed late to assure we had ac for the night.
Bryant Peters
14:55 10 Jul 21
Jeff, Dakota, Tony. Great installers. Extraordinarily competent. Jeff even helped reframe some things to ensure the job was done correctly. He also gave us some great finishing ideas for the chase as well. 5 stars all day!
Jim Allred
20:50 09 Jul 21
Efficient, clean and knowledgeable.
Thierry Musy-Verdel
16:26 09 Jul 21
Tyler/Sahian/Dakota were the intall crew and they did great work! They provided me updates during the day, informed me on what they were doing and why, and left an super clean space when they were done with the install. I would highly recommend this crew.Additionally, Ben Carr the advisor stopped by during the install to see how things were going and provide me information. Ben was also very helpful during the consultation to figure out exactly what furnace systems we needed in our house. Highly recommend Ben too!
Mark D
21:49 07 Jul 21
The flare fireplace looks amazing. Joe Garner did an excellent job communicating the schedule and progress with us from start and until finish. Highly recommend them for your next fireplace.
Naeim Sobhani
19:44 30 Jun 21
Jeff and Dakota did a great job at installing the gas fireplace. I had to call a few times to get it scheduled, but I'm really happy with the outcome and how it looks.
Lizzie Webb
00:13 29 Jun 21
Thanks to Jeff, Dakota & Tony for a fab service! They were very respectful of our home, cleaned up well and did an amazing job. We can't wait for it to get colder to try out our new fire! Thank you so much for the great service!
Krista Baer
19:19 23 Jun 21
Jeff, Dakota, and Tony just installed a new gas fireplace in our home and they were fantastic to work with. They were fast, efficient, courteous and clean, and explained the process perfectly. They took the time to make sure we understood how to operate and clean the fireplace, answered all of our questions, and walked us through everything before they left. We are very happy with the install.
Mark Lawrence
20:04 21 Jun 21
Jeff, was awesome! Our new fireplace looks sooo great!!
Elisabeth
03:19 18 Jun 21
We love out new Jotul fireplace! Jeff and Dakota, our installers, were fantastic. Knowledge, tidy and took the time to do it right! Even gave me a little tutorial on how to use.
Pat Davis
22:52 17 Jun 21
I know I will be enjoying my new gas stove in my family room. Jeff came out and completed my stove today. He did a very professional job and left no trace of being in my home. Thank you everyone at Comfort Solutions for doing a great job.
Leslie Covington-Taft
21:21 09 Jun 21
Jeff and Dakota… the final backplate install on my fireplace required some additional steps beyond the norm. Jeff and Dakota made sure the fireplace was what I wanted. They were very personable, helpful and courteous!
Carla Pickering
19:29 09 Jun 21
Jeff and Dakota installed a new gas fireplace in my house today. They earned a five star plus!! They were very professional and pleasant. They made sure the firrplace was working and made sure i knew how to operate it.
Dale Keller
21:43 08 Jun 21
Jeff and Dakota,Great job and services. Recommend them for sure. Beautiful work.
Curtis Smith
04:43 05 Jun 21
We just had a beautiful fireplace installed by Comfort Solutions! Jeff and Dakota did a fantastic job and explained everything about the fireplace and how it worked. They were careful in their installation and professional in their service. Job well done!
Clay Cutshall
21:12 04 Jun 21
I had a great experience with Comfort Solutions. I had an insert installed into a wood burning fireplace and am really happy with the outcome. The fireplace looks great but so do the gas and electric supply that were installed. Zack and Sabian were great in explaining what they were doing and cleaned up after themselves.The faceplate was on back order so Jeff came out and installed that a few weeks later. Jeff was awesome and walked me through a few options. I picked one and he was happy to accommodate. The picture is the finished product.
Gail Martine
20:23 01 Jun 21
Just wanted to say Ben Carr has been super working with us all the way the process of getting our funace and AC installed. Thanks Ben.
Dave Poel
18:43 28 May 21
Jeff and Sabian did a GREAT job. Highly recommended!
Charlotte Rimmer
21:25 27 May 21
Tyler and Dakota were my installers and they courteous, on time and answered all my questions! They were also very patient with my dog who really wanted to help them out!Aaron was my salesmen, he showed me options and listened to what I wanted.The entire experience with Comfort Solutions was great start to finish!
Janice Creer
01:28 27 May 21
Our gas fireplace received a super cleaning and tuneup. Ray was pleasant, thorough and informative. We were very pleased with the service.
Gregory Leavitt
21:20 25 May 21
Tylor, Jeff and Caleb did a great job! Thanks.
Nick MacKay
22:49 24 May 21
Zack and Kaleb, our fireplace installers, were not only timely, clean, and efficient, they were also pleasure to be around! They took the time to make sure everything was installed correctly, and answered all the questions we had. It was such a positive experience.
Nick Smith
19:54 21 May 21
Our installer Paul H. did an excellent job installing a new fireplace for us. We knew exactly what he was going to do because he told us and he placed protective mats for our carpet and wood floors. The install was done on time and he left the space cleaner than he found it. He also went the extra mile to help us with a tar issue on the chimney. I would recommend his work.
Jill Frye
18:13 21 May 21
Philip and Ben installed my Aprilaire Whole House Humidifier today and their service and expertise were exceptional. I've lived in the Midwest and South most of my life and have never experienced dry air like in Park City. I am looking forward to some relief! Thank you for the prompt and expert service you provided.
Camille Egbert
20:56 20 May 21
Jeff and Sabian did a wonder job installing our new gas fireplace!
Karen Elliott
15:55 15 May 21
David, the technical staff, was very qualified and thorough with a yearly overview of our AC. He as well, took time to explain technical issues and concerns. David was prompt and reliable in coming to our home and dog friendly. Karen Elliott
Dallas Sloan
21:25 12 May 21
Jeff and Caleb did an absolute fantastic job installing the new gas heater fireplace. We were very impressed with there work. Couldn't be any happier with these 2 and the great job they did.
Traci Sloan
19:59 12 May 21
Jeff and Caleb did an amazing job removing our old wood burning fireplace and installing a gas unit. Highly recommend!
Tyler Holman
03:21 07 May 21
Jeff and Sabian did an excellent job installing my new Napoleon gas fireplace. They had to run a new gas line through the attic to reach the fireplace. Everyone else said it couldn't be done but they made it happen. They are hard workers and explained items as they arose to ensure I was included in making decisions on how the final install would turn out. Thanks for a great experience. We love our new fireplace.
Felix Vazquez
15:53 05 May 21
We were so impressed with every step of this process. We were able to get the consult scheduled in a timely manner and get the whole process going. Both the advisor Aaron and the service pro Paul were very professional and highly skilled in their work. We would highly recommend!
Tim Oustrich
14:59 05 May 21
Jeff and Caleb were very professional and helpful. They made this experience a pleasant one.
Shauna Rensch
14:05 04 May 21
I had comfort solutions install two gas fireplaces and they are great! Tyler worked super hard to get them both installed in one day and gave me a great walk through on how to use them. They look so much better than my old ones and I’m so excited to use them this winter!
Wendy Odell
19:18 03 May 21
Ian and Jason are an amazing team!! They exuded professionalism and efficiency while repairing my A/C. Their commitment to quality assurance is evidenced by their workmanship. Thank you, Jason and Ian, for your strong work ethic and attention to detail.-Wendy OdellDraper, Utah
Troy Walker
13:47 24 Apr 21
Zack, Sabian, and Jeff all worked hard to make sure we were happy and satisfied with our new fireplace insert. It was a good experience.
Kathy Chappell
15:08 23 Apr 21
Jeff arrived on time and did a great job. I had several questions about the remote control functions that he explained to me. I'm more than happy with my fireplace and Jeff as an installer.
Seanne Shields
19:41 22 Apr 21
Jeff and Dakota were so nice and respectful! They did a wonderful job installing the fireplace! We love it! Thank you!!!
Ali Lyddall
08:32 21 Apr 21
Jeff and Dakota installed our new fireplace today. They were kind, efficient and very careful about keeping my house clean. They also gave us good education about how to use the remote to access all the features and how to remove the glass to clean it. Dave H who came to give us the did a great job too. Thanks Comfort Solutions- we are thrilled with our new gas fireplace.
D Barnes
20:19 14 Apr 21
Jeff and Dakota were great to work with.Awesome experience very professional.
Allen Nielsen
16:58 13 Apr 21
Jeff and Caleb were well informed and gave me great service and were super efficient.
Sandra Beckstead
19:39 10 Apr 21
We could not be more pleased. Ben, our advisor was great. We really appreciated his coming to our house after the work was done to inspect it all. Our installer Chris went above and beyond in installing our air conditioner. He corrected some mistakes made by the company who we bought a new furnace from. We will recommend this company to friends and family.
Barb Stevens
17:27 09 Apr 21
Dave Hugie was my salesman giving me the costs and timing. Any questions or concerns I had, he always responded. Jeff and Dakota arrived as scheduled and did an excellent job installing my Napolean fireplace insert. They were efficient and knowledgeable. They explained everything and cleaned up after they were through. Thanks to all of you for a enjoyable experience. I am very happy with my purchase.
Mekett Jackson
18:46 06 Apr 21
Jeff and Dakota were wonderful to work with. They installed our AX42 efficiently and explained how to use the controller.
David Hadley
19:39 05 Apr 21
Thanks to Comfort Solutions and in particular Jeff and Tyler for doing a great job for us! We love our new insert!
Aimee aimes
16:03 02 Apr 21
Jeff was awesome. He cleaned everything up when construction was done> He also repainted to make the fireplace look amazing and walked me through all parts, and gave some very helpful tips. I love my new fireplace!
Dee Burton
17:42 01 Apr 21
Jeff and Dakota these guys were amazing!! Efficient, friendly, knowledgable, fast and totally enjoyable.. I would recommend them to anybody.
Mike Penttila
03:16 28 Mar 21
Stopped by to get information on a gas fireplace insert. Joe was very helpful in showing us various options and answering our questions.We decided to go with the Jotul GI 535 DV IPI insert in the old wood fireplace upstairs and a gas stove to replace the wood stove downstairs.There's been some delays and confusion on which was coming when, but the fireplace insert is in place awaiting the surround.Jeff and Dakota arrived when they said they would, placed down protective coverings on the hardwood floor and stairs, wore booties and masks.The completed the running of the gas and electric for both installations (upstairs and down) after looking things over and discussing the details with me.All work was done with efficiency, accuracy and professionalism. When done, Jeff went over how to turn the gas on/off, clean the glass front and how the remote works. Dakota did an excellent job running the electrical.Kudos to both for completing the initial installation in a timely and proficient manner.We're anxiously awaiting the gas stove for downstairs and it's installation.
Scott Knaack
21:14 24 Mar 21
Jeff and Dakota were on time, very professional, and went beyond my expectations
Eve Gee
19:03 24 Mar 21
Jeff and Dakota came to install our fireplace, and they did a great job! They answered my dozens of questions, made sure we knew how everything worked, and even were courteous to my 4-year-old who chattered at them while they worked. Thank you!
Susan Blamey
19:57 22 Mar 21
Jeff and Dakota very polite. Was careful to wear the correct PPE when moving about the house. Waked me through the whole process before and after to make sure I understood. Cleaned up after themselves
Cindy Lether
12:56 22 Mar 21
Ian and Jason installed new ductwork and a furnace at my house. Everything is working perfectly. Sean and Ben also helped out to get the project up and running quickly. Jeff and Dakota were great with my fireplace install.. On time and everything works
Arlen Jiacoletti
06:47 21 Mar 21
Ivan Ortiz
19:19 19 Mar 21
Aaron was an amazing person to talk to.
Stephen Ideson
20:40 16 Mar 21
Jeff and dakaota did a great job, great to work with. Hope we get them again
Michael Radice
19:25 14 Mar 21
It all starts with Carson Black. He worked patiently with my wife and I to determine the best humidifer solution for our home. When the humidifer and crew showed up things went smoothly and quickly.Sean and Jason were professional and thorough. After installation they took the time I needed to understand how the new unit would work with my existing HVAC.To ensure the new unit would connect with my new iComfort thermostate Ian walked me through all of the steps slowing and completely.These guys were fantastic.
Becky Collins
20:08 11 Mar 21
Jeff was awesome! Very friendly, professional and efficient! Would recommend him for all installation and fireplace questions or concerns.
Jeremiah Smith
20:06 10 Mar 21
Jeff and Sabian Install two fireplaces for us today and did a wonderful job clean and efficient
Paul Burbank
22:20 08 Mar 21
Jeff and Dakota came in and installed our new Fireplace today. Extremely professional and knowledgeable, far exceeded our expectations. Very thorough in taking the time to explain how to use our new fireplace and cleaning it as well. Would highly recommend this company to anyone needing a new fireplace, very satisfied with our experience.
Elasha Morgan
16:19 08 Mar 21
Jeff and Dakota came out today to replace a bulb that was out in our gas fireplace. They were prompt and called to let me know they were on their way. Once here they were quick and efficient. We’ve had great service from Jeff now several times. And we love our fireplace!
R Oliver
03:17 08 Mar 21
Service was good, timely and well worth it. Chris and Ben took the time to answer questions and assist with insights as we are in the process of working on a remodel project. They assisted with the removal of the flue vent by climbing into the attic to secure and then remove the lower sections of pipe. Appreciated the service and support.
Katherine Smith
04:13 07 Mar 21
The fan in my new fireplace began making a loud noise. Zack and Sabian arrived on time for the service appointment and had the problem solved within an hour. Thanks for a job well done Zack and Sabian!
Shannon Kelly
22:10 04 Mar 21
Jeff and Dakota did an amazing job of installing a gas stove and electric fireplace. They were friendly, explained everything as they installed, and checked in with me on how they looked. I am very happy with the result.
Clair Naylor
04:01 04 Mar 21
Zack and Sabian work fast and took the time to fish the power line to the fireplace, avoiding going outside. Kept the area clean and vacuumed before they left.